Erika Walker

Erika Walker Email and Phone Number

ML Senior Data Associate@ Amazon | 7+ years experience, Interpersonal and Analytical Skills @ Amazon
seattle, washington, united states
Erika Walker's Location
Greater Boston, United States
Erika Walker's Contact Details
About Erika Walker

I am a Senior Machine Learning Data Associate at Amazon, with over seven years of experience working with ML data to ensure its accuracy and quality across various workflows and projects. I have a solid understanding of key ML data concepts, including annotation, validation, classification, and labeling.Beyond quality assurance, I serve as the primary point of contact for specific projects, collaborating with internal teams to align on client objectives and quality standards. I also raise concerns related to workflow, tooling, and data quality, backed by data-driven insights. My contributions have led to process improvements that reduce handling time and increase output, and I actively mentor new data associates on general data analysis best practices. I am deeply committed to innovating on behalf of customers and taking bold steps to deliver high-quality ML data and solutions.

Erika Walker's Current Company Details
Amazon

Amazon

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ML Senior Data Associate@ Amazon | 7+ years experience, Interpersonal and Analytical Skills
seattle, washington, united states
Website:
amazon.com
Employees:
500669
Erika Walker Work Experience Details
  • Amazon
    Data Associate Ii
    Amazon Sep 2018 - Present
    Boston, Massachusetts
    Acted as the main point of contact for Alexa News; helped internal teamsto align on client and quality goals; Delivered high quality underaggressive deadlines; Entered, updated, and maintained data in companyproprietary software; Input data, such as, headline, entity, image, andcategory for news stories and trending topics for publication on theAmazon Alexa devices; Reviewed news stories for accuracy, appropriatecontent and images, for publication; Performed quality checks on packagedsubmissions; Collaborated with other departments within the organizationto ensure proper communication between teams regarding projectobjectives and goals.Conducted regular meetings with project stakeholders to discuss progressand identify areas for improvement; Coordinated resources across multipleteams to ensure successful implementation of projects; Developed processdocuments and procedures related to project management activities.7+ years' experience working with artificial intelligence devices; Used dataand facts to raise workflow tooling and quality concerns that impactedcustomer experiences and triggered the right decisions that improvedoverall satisfaction
  • Amazon
    Data Entry Associate
    Amazon Dec 2016 - Sep 2018
    Boston, Massachusetts
    Successfully coached new Data Associates on general data analysis deliverables improving on accuracy, velocity, and content knowledge. Delivered high quality under aggressive deadlines. Contributed to process improvements to reduce handling time and improve output.
  • Enservio
    Assistant Operations Manager - Vendor Relations
    Enservio Dec 2014 - Dec 2016
    Needham, Massachusetts
    Provided guidance and support to vendors on process concerns and quality issues by reviewing performance levels and adherence to procedures and standards; oversaw weekly strategy building sessions with off-shore vendors. Supplied management with a weekly snapshot of vendor output, quality trends, improvements, and suggested solutions to problems
  • Enservio
    Assistant Team Lead, Transcription
    Enservio Nov 2012 - Dec 2014
    Needham, Massachusetts
    Reported on transcription cycle times. Managed all transcriptions questions from vendor partners. Ensures transcription claims met cycle times. Managed unassigned transcriptions and streamlined work to vendors. Updated quality standard process docs.
  • Enservio
    Livescribe
    Enservio Sep 2008 - Dec 2014
    Implemented action plans for performing physical onsite inventory captures; achieved Silver Certification to perform and conduct onsite inventories.Constructed contents inventories virtually by working with Field Inventory Specialists and Field Adjusters through use of tele-communications; Guided Field Inventory Specialists and Field Adjusters on correct wording for best valuation description possible; valuates items for Like Kind Quality matches.Assisted Enservio Partner Programs with restorable and non-restorable onsite inventories.Managed, scheduled, and conducted reconstructions of claims by phone with the customer, on assigned claims where all the items are unavailable for physical inventory.Developed new field hire proficiency on how to describe items accurately and efficiently through virtual meetings and constructive feedback.
  • Enservio
    Customer Care Representative
    Enservio Sep 2007 - Sep 2008
    Managed claim intake, triaged claims, and uploaded to web application; monitored claims from several top insurance carriers.Provided phone support for internal and external clients on claims both inside and outside area of responsibility.
  • Rwu School Of Law
    Public Relations Intern
    Rwu School Of Law Sep 2006 - Sep 2007
    Wrote, edited, and distributed news releases; wrote text for various publications.Maintained Alumni website pages.Owned print vendor relationship.

Erika Walker Skills

Customer Service Insurance Claim Transcription Insurance Claims People Skills Telecommunications Typing Listening Skills Microsoft Office Microsoft Excel Leadership Management Microsoft Word Social Media Facebook Microsoft Outlook Instagram Trello Microsoft Powerpoint

Erika Walker Education Details

Frequently Asked Questions about Erika Walker

What company does Erika Walker work for?

Erika Walker works for Amazon

What is Erika Walker's role at the current company?

Erika Walker's current role is ML Senior Data Associate@ Amazon | 7+ years experience, Interpersonal and Analytical Skills.

What is Erika Walker's email address?

Erika Walker's email address is er****@****ail.com

What is Erika Walker's direct phone number?

Erika Walker's direct phone number is +150865*****

What schools did Erika Walker attend?

Erika Walker attended Roger Williams University.

What skills is Erika Walker known for?

Erika Walker has skills like Customer Service, Insurance, Claim, Transcription, Insurance Claims, People Skills, Telecommunications, Typing, Listening Skills, Microsoft Office, Microsoft Excel, Leadership.

Who are Erika Walker's colleagues?

Erika Walker's colleagues are Dulce Rayon, Kerduawaseh Moses James, Khaled Samy, Syed Ateeb, Girish Chandra Gatkari, Xin Zhang, Oluwadamilola Awopeju.

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