Erika Berbert De Carvalho

Erika Berbert De Carvalho Email and Phone Number

Student Services Administrator @ CDI College
Vancouver, BC, CA
Erika Berbert De Carvalho's Location
Vancouver, British Columbia, Canada, Canada
About Erika Berbert De Carvalho

• Compliance Analyst | Compliance Auditor with over 10 years of experience in assisting clients in optimizing control activities, organizational strategy, and policies and procedures to help them detect, monitor, and predict risk.AUDIT• Use expertise and knowledge of AUDITING TECHNIQUES and advanced capabilities in Excel to facilitate efficient audit procedures and reporting.• Utilize expertise and knowledge OF AUDITING TECHNIQUES, including experience with contract audit techniques and advanced Excel capabilities to facilitate efficient audit procedures and reporting.• Conduct audits to ensure COMPLIANCE with REGULATIONS and company policies.• Prepare detailed AUDIT REPORTS that highlight key findings and recommendations.• Develop and implement AUDIT PLANS that align with organizational goals and risk priorities.CLIENT SERVICE• Deliver high-quality CLIENT SERVICE by addressing inquiries and resolving compliance issues.• Provide exceptional client service by addressing audit-related inquiries and concerns.COMPLIANCE• Ensure adherence to regulatory requirements and internal COMPLIANCE standards.• Maintain an organized AUDIT TRAIL to streamline compliance monitoring processes.RISK• Identify and assess potential RISKS during the audit process to mitigate future issues.ENGAGEMENT• Lead AUDIT ENGAGEMENTS by coordinating with teams and stakeholders.INTERNAL AUDIT• Perform thorough INTERNAL AUDITS to evaluate operational efficiency and risk management.EXTERNAL AUDIT• Perform thorough EXTERNAL AUDITS to evaluate operational efficiency and risk management.REPORT/REPORTING• Prepare detailed AUDIT REPORTS that highlight key findings and recommendations.• Perform accurate DATA ENTRY to support compliance DOCUMENTATION and REPORTING.TEAM• Work closely with the AUDIT TEAM to ensure timely and effective completion of audit tasks.COMMUNICATION• Use strong oral and interpersonal COMMUNICATION skills to communicate with and report audit findings clearly to internal and external stakeholders to achieve desired objectives.• Communicate AUDIT FINDINGS AND RECOMMENDATIONS clearly to stakeholders.PLANNING• Develop and implement AUDIT PLANS that align with organizational goals and risk priorities.• Lead meeting coordination to facilitate compliance discussions and AUDIT PLANNING.TECHNICAL SKILLS• Compliance Management• Legal Compliance• Policy Development• Regulatory Compliance• Regulatory Requirements• Skill Development• Microsoft Excel, Database and MS Office• Project Management• DocumentationLet's connect!

Erika Berbert De Carvalho's Current Company Details
CDI College

Cdi College

View
Student Services Administrator
Vancouver, BC, CA
Website:
cdicollege.ca
Employees:
1870
Erika Berbert De Carvalho Work Experience Details
  • Cdi College
    Student Services Administrator
    Cdi College
    Vancouver, Bc, Ca
  • Cdi College
    Administrative Assistant | Compliance And Student Services Specialist
    Cdi College Mar 2024 - Present
    Richmond, British Columbia, Canada
    - MANAGE STUDENT REQUESTS, oversee and update STUDENT DATABASES, and handle the issuance of transcripts, diplomas, and other essential documents.- Monitor and maintain student employment information, ensuring accuracy and timeliness.- INCREASE CONFIRMATION OF EMPLOYMENT (COE) rate from 45% to 100%.- Participate in campus events, including open houses and job fairs, fostering connections between students and potential employers.- Oversee CAMPUS PURCHASING and SUPPLY MANAGEMENT.- Lead COMPLIANCE EFFORTS by analyzing student files and ensuring adherence to INTERNAL and PTIB REGULATIONS.- IMPROVE COMPLIANCE SCORE from 62% to 85%.- Contribute to maintaining the campus scorecard above 80%.- Manage the transition to DIGITAL DATA MANAGEMENT, ensuring accuracy of physical and digital student file organization.
  • White Spot
    Cook Line And In Charge
    White Spot Jul 2023 - Dec 2023
    North Vancouver, British Columbia, Canada
    - Oversaw daily operations (operational system, cashier, documents), assigned tasks, executed ADMINISTRATIVE ROUTINES and ensured FINANCIAL ANALYSIS were met consistently.- MANAGED CUSTOMER INTERACTIONS, emphasizing CUSTOMER SERVICE and PROBLEM-SOLVING, while ensuring an efficient workflow to deliver HIGH-QUALITY and TIMELY SERVICE.- HANDLED MULTIPLE TASKS in a FAST-PACED and DYNAMIC ENVIRONMENT, adapting to constant changes.- DEVELOPED and applied FOOD SAFETY KNOWLEDGE, preparing dishes according to the company's recipes and standards.- Prepared for the next shift, ensuring proper stocking, cleaning, and organizing of stations, and provided clear station workflow to ensure excellent and timely dish service.
  • Antarte
    Interior Designer
    Antarte May 2022 - Nov 2022
    Portugal
    - Development of 3D projects to demonstrate the company's furniture in the customer's space in a real way. - 3D furniture design (Sketchup). - Supply of a 3D warehouse with models produced by the company to enable the development of projects in stores.
  • Antarte
    Commercial Manager
    Antarte Jan 2021 - Apr 2022
    North Zone, Portugal
    - Managed stores in the North Region.- Monitored stocks.- Oversaw store layout and monitored remodeling.- Hired and trained interior advisors.- Monitored and managed sales, and analyzed indicators.- Modeled 3D projects, furniture, and collections.- Monitored staff utilization and coordinated engagement and project resource requirements.
  • Antarte
    Luxury Sales Associate / Interior Advisor
    Antarte Dec 2019 - Jan 2021
    Aveiro, Portugal
    - Greeted and ENGAGED CUSTOMERS warmly and professionally, establishing a positive and lasting impression.- Captured customer characteristics, profiles, and needs; carried out 3D interior projects; used VR/AR tools to represent real space; and sold furniture and decorations to achieve customer satisfaction, creating immersive and interactive CUSTOMER EXPERIENCES.- Assisted customers in selecting and customizing furniture that meets their needs and preferences. - Provided product knowledge and information about our furniture collections, materials, and design options- Offered expert advice on interior design trends, colour schemes, and furniture placement to ENHANCE CUSTOMER SATISFACTION.- Processed sales transactions accurately and efficiently, ensuring a seamless purchasing experience. - Collaborated with the showroom team to maintain the cleanliness and visual appeal of the store.- Continuously strived to meet and EXCEED SALES TARGET, contributing to the overall success of the showroom- Performed CUSTOMER SERVICE, solved problems, AND MAXIMIZING CUSTOMER EXPERIENCE and satisfaction- Stayed up to date with industry trends and new product releases to effectively communicate with customers
  • Marta Revestimentos E Decoracoes Ltda - Rimax
    Office Administrator / Designer
    Marta Revestimentos E Decoracoes Ltda - Rimax May 2013 - Sep 2019
    Ilhéus, Bahia, Brasil
    - Performed ADMINISTRATIVE AND FINANCIAL ACTIVITIES – coordinated day-to-day transactions and managed cabinetry acquisition and financing contracts.- Reconciled bank statements and accounts payable and receivable. Processed payment of architect’s commission invoices. - Performed INVENTORY PURCHASES, EXPENSE CONTROL, PROFITABILITY ANALYSIS, AND PRICE COMPOSITION.- Developed 3D customized cabinetry projects according to customers' needs, such as kitchens, bathrooms, offices, cabinets, etc., using VR/AR tools, maximizing CUSTOMER EXPERIENCE and ensuring a seamless purchasing experience.- Managed commercial team, HIRING and TRAINING.- Provided CUSTOMER SERVICES, solved problems and INCREASED SALES.- Stayed up to date with industry trends and new product releases to EFFECTIVELY COMMUNICATE with customers- Participated in design fairs and inventory purchasing based on customers' trends and preferences- Managed RELATIONSHIP WITH CLIENT staff at all levels- LED PRESENTATIONS for engagement opportunities- Strong commitment to providing excellence in CLIENT SERVICE and a demonstrated ability to produce high-quality results
  • Tenace - Engenharia E Consultoria
    Internal Audit Supervisor
    Tenace - Engenharia E Consultoria Oct 2011 - Jan 2013
    Salvador E Região, Brasil
    - Acted as an Internal Audit and Compliance Coordinator.- Prepared highly effective, value-added AUDIT REPORTS.- Managed the engagement economics and sole PROJECT BUDGETS, scheduled and allocated resources, and ensured all budgets, milestones, and other deadlines were met.- Developed staff to progress in their careers, led learning and development initiatives and managed performance.- Carried out MULTIPLE TASKS in a DYNAMIC and constantly changing ENVIRONMENT.- Maintained previous activities as Advisor to Corporate Security.- Managed the process of hiring a THIRD PARTY and its risks.- Prepared service provision CONTRACTS under legal standards and internal rules, preserving the company against TAX RISKS and LABOUR LIABILITIES.
  • Tenace - Engenharia E Consultoria
    Advisor To Corporate Security
    Tenace - Engenharia E Consultoria Jun 2009 - Oct 2011
    Salvador E Região, Brasil
    - Reviewed and implemented new INTERNAL PROCEDURES and CONTROLS to enhance operational efficiency and compliance.- Conducted surveys and successfully reversed contingencies to MITIGATE POTENTIAL RISKS to ensure business continuity.- Performed INTERNAL AUDITS to assess internal controls' effectiveness and identify areas for improvement.- Provided comprehensive information, analysis, and diagnostics to the decision-making board to support STRATEGIC PLANNING and informed decision-making.
  • Tyno Consultoria
    Audit Tax Manager
    Tyno Consultoria Dec 2007 - Apr 2009
    Salvador E Região, Brasil
    - Conducted TAX AUDITS and provided consulting services to ensure COMPLIANCE with TAX REGULATIONS and optimize TAX STRATEGIES.- Reviewed INTERNAL PROCEDURES to identify areas for improvement and ensure adherence to best practices.- Examined CONTRACTS and DOCUMENTS to verify their COMPLIANCE with TAX LAWS and COMPANY POLICIES.- Participated in due diligence processes to assess TAX IMPLICATIONS and identify POTENTIAL RISKS in MERGERS and ACQUISITIONS.- Developed intelligence systems to enhance the accuracy and efficiency of TAX REPORTING and COMPLIANCE.
  • Performance Alliott Brasil
    Senior Consultant
    Performance Alliott Brasil Dec 2003 - Nov 2007
    Salvador E Região, Brasil
    - Performed tax audits and provided consulting services to help clients navigate complex TAX REGULATIONs and optimize their tax positions.- Took part in due diligence activities to evaluate FINANCIAL AND OPERATIONAL RISKS during mergers and acquisitions.- Reviewed INTERNAL PROCEDURES to ensure they met regulatory standards and improved operational efficiency.- Analyzed contracts and documents to ensure they complied with LEGAL and REGULATORY REQUIREMENTS.- Provided BUSINESS CONSULTING services focused on developing and training personnel to enhance their skills and performance.-Served as a TEAM LEADER on various engagements, overseeing and reviewing the work performed by junior staff to ensure quality and accuracy.- Managed INTERNAL AUDIT ENGAGEMENTS and PROJECTS, conducting RISK ASSESSMENTS, planning engagements, performing fieldwork, and preparing DETAILED REPORTS.
  • Banco Do Brasil
    Bank Teller
    Banco Do Brasil Feb 2000 - Jun 2001
    Ibicaraí, Bahia, Brasil
    - Processed day-to-day transactions with quality and timeless services- Opened checking and saving accounts, providing credit analysis, and performing analysis and checking of documents- Guided customers on products and services offered by the bank- Updated records using the operational system- Protected and maintained the confidentiality of bank and customer information- Had promptness and courtesy, providing a high level of customer service- Maintained and organized files- Adopted sales actions to fulfill the objectives defined for the Branch
  • Microtech Tecnologia
    Assistant Project Officer
    Microtech Tecnologia Mar 1998 - Feb 2000
    Lhéus, Bahia, Brasil
    - Participation in the analysis of software developed by the project sector and responsible for sales channel controls
  • Confederação Brasileira De Triathlon
    General Secretary
    Confederação Brasileira De Triathlon Jan 1995 - Jan 1997
    Ilhéus, Bahia, Brasil
    - Organization of trips, dinners, awards, and registration process for Triathlon events for the Brazilian Championship and stages of the World Championship carried out in Brazil. Monitoring the Brazilian delegation at the Triathlon World Championships and participating as a member of the International Women's Committee

Erika Berbert De Carvalho Education Details

Frequently Asked Questions about Erika Berbert De Carvalho

What company does Erika Berbert De Carvalho work for?

Erika Berbert De Carvalho works for Cdi College

What is Erika Berbert De Carvalho's role at the current company?

Erika Berbert De Carvalho's current role is Student Services Administrator.

What schools did Erika Berbert De Carvalho attend?

Erika Berbert De Carvalho attended University Canada West, Instituto Brasileiro De Design De Interiores, Juspodivm, Universidade Estadual De Santa Cruz.

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