Erika Johnson Email & Phone Number

Coppell, Texas, United States

• Supervise and direct a team to efficiently process customer orders, ensuring accuracy and on-time shipping.
• Serve as Site Coordinator, organizing and executing on-site events to foster engagement and team collaboration.
• Provide coaching and mentorship to promote a safe, collaborative, and results-oriented work environment.
• Manage email communication to verify precise and timely order fulfillment, enhancing customer satisfaction.

• Collaborate with team members to prepare/process outgoing shipments and unload incoming trucks, making certain that customer orders were fulfilled accurately with the correct items, quantities, and destinations
• Utilize high attention to detail to ensure order numbers & product descriptions match, working quickly to resolve discrepancies and report issues to management (i.e. damaged products, incorrect labeling, quantity.
• Leverage time management, multitasking, and organizational skills to fulfill 2,500+ orders/day within strict time frames

• Processed merchandise for 5 departments, always ensuring strict compliance with company standards
• Assisted leadership with new hire training, ensuring all employees were fully equipped with the knowledge, tools, and skills needed to perform effectively
• Accurately managed inventory using effective organization, math skills, and proprietary software, maintaining optimal stock levels to keep up with consumer demand

Las Vegas, Nevada, United States

• Trained new associates in visual merchandising techniques to optimize product presentation, resulting in a highly organized, intuitive, and satisfying shopping experience
• Supervised store operations (front & back of house) including 10 total team members, ensuring high productivity, policy compliance, and customer service excellence
• Balanced the register each morning to ensure sufficient funds (to facilitate customer transactions) and lawful cash handling

Los Angeles, California, United States

• Established valuable relationships with potential clients (students) and vendors, building meaningful rapport, establishing trust, and effectively communicating program details & benefits
• Conducted orientation for 25+ new students involving regulatory paperwork and prior knowledge assessment
• Performed a variety of time-sensitive tasks to support business operations including data entry, faxing, filing, creating monthly newsletters, coordinating travel itineraries, and managing multiple phones lines
• Arranged meetings to facilitate information sharing amongst teachers and administrative staff, reserving rooms, compiling meeting materials, and managing refreshments
• Managed office inventory (supplies, equipment, systems) to ensure staff and operations were fully supported

Los Angeles, California, United States

• Used manual dexterity and software proficiency to input large volumes of data into the proprietary database (Practice Fusion), ensuring data was entered quickly and accurately 100% of the time
• Contacted document owners to obtain pertinent data, clarify information, and/or resolve inconsistencies, effectively reducing data entry errors
• Sorted documents in proper order for scanning using high attention to detail and skillful organization
• Document and type medical reports interpreted by medical doctors