Erika Frost Email & Phone Number

Phoenix, Arizona, United States

I contribute to the development and execution of brand strategies and creative campaigns. I collaborate with teams to craft compelling narratives, manage content creation, and ensure that each project aligns with the client's vision and values. Whether working on digital marketing, branding initiatives, or content strategy, I bring creativity and expertise to deliver impactful solutions that resonate with audiences and drive results.

Scottsdale, Arizona, United States

• Oversaw the end-to-end process of editorial content creation, including planning, scheduling, assigning tasks, and tracking progress to ensure timely delivery.• Developed and executed a robust content strategy that supported brand objectives and drove traffic resulting in an increase in sales by 30% and hitting 100% of our KPI goals.• Edited, proofread, and optimized content for accuracy, clarity, style, and SEO best practices Ensured all content aligned with brand voice and quality standards.• Coordinated with writers, designers, photographers, and other stakeholders to produce engaging and visually compelling content.• Monitored and analyzed content performance metrics, providing insights and recommendations to improve future projects.• Managed relationships with external vendors, freelancers, and agencies to ensure seamless integration and high-quality output.• Maintained editorial calendar to ensure consistent and timely publication of content across various platforms.• Ensured all content complied with legal standards, copyright laws, and industry best practices. Recruited and oversaw personnel to achieve performance and quality targets.

Santa Monica, California, United States

• Spearheaded a complete content audit involving customer profile and FAQ updates that drove web traffic 73% within four quarters.• Crafted newsletter content that produced three times the leads for key customers; oversaw all freelance writers, designated the assignments and monitored the contracts.• Created high value organic SEO content that cultivated natural lead generation and compiled and bylined crucial blog resources.• Comprehended and leveraged metrics to maximized growth across all platforms; planned and executed trending content and related features on a leading local website, multiple mobile applications, and emerging digital media platforms.• Led collaboration and cross-channel marketing campaigns to ensure team members reached objectives.

Santa Monica, California, United States

• Delivered technical email support for customers providing swift product issue resolution; orchestrated new customer onboarding and hosted effective “How To” live webinars to develop valuable clients.• Facilitated and informed existing customers regarding product updates and billing, and offered swift resolutions regarding any pressing concerns leading to a reoccurring 94% NPS and higher. • Participated in all aspects of the product lifecycle and managed multiple marketing activities; devised and implemented new pricing strategies and collected and analyzed customer feedback.

Thousand Oaks, Ca

• Recognized for top sales performance with consistent quarterly achievements, demonstrating a dedicated and modeled work ethic based in company values. • Launched and hosted several innovative wellness events that fostered a 15% daily sales increase; delivered outstanding customer service and extensive care.• Organized and educated teammates on new product launches, ensuring teams operated efficiently and in accordance with protocol.• Maintained up-to-date knowledge of company policies regarding payments, returns, and exchanges; cross-trained and provided back-up for other customer service representatives.• Constructed and organized an outstanding customer experience for clientele; achieved daily and weekly individual sales objectives and KPIs.

Phoenix, Arizona, United States

• Entrepreneur | Owner | Practitioner• Created and facilitated multiple corporate wellness events, while running a private practice in 1:1 yoga and wellness coaching.

Long Beach, Ca

• Formulated and pioneered a night time attraction program that generated $2M+ in sales in under a year; advised all media and PR requests for paranormal investigations which led to multiple TV appearances and a long standing contract with the ship. • Supported the team’s content creation efforts in routine planning meetings, brainstorms and pre-production meetings by brining energy, enthusiasm, ideas, and solutions.• Assembled effective stories through editing and animating video footage and re-using existing source material; devised and executed public relations campaigns for diverse industry clients, including creating marketing strategies, writing press releases and stories, and pitching ideas.

Cosmetology/Cosmetologist, General

Yin And Restorative Yoga

Internationally trained, 5 Elements of Yin Yoga through the Healing House - Cusco, Peru.

Usui Reiki

Activities and Societies: International Reiki Association

Certified Hypnotherapist, Transpersonal Hypnotherapy