Erika Fussenegger

Erika Fussenegger Email and Phone Number

Reservation Agent @ Relegance Hotel e Resort
Venice, IT
Erika Fussenegger's Location
Greater Venice Metropolitan Area, Italy
About Erika Fussenegger

Welcoming guests, listening to their requests and helping them to realize a holiday to remember: these are part of the job I love to do.I wish I could make use of my training and my passion, after all my academic and scholastic studies matured in accredited Institutes. The work experience, partly also abroad, gave me the opportunity to have meaningful experiences from 3-star- to 5-star-hotels.I am good at working with many PMS, such as Opera. Moreover, I am very good at using MS Office and Social Medias. And also, I speak fluently English, German, Spanish and Japanese (C1 level); my French is at an intermediate level (B2): Chinese at an elementary level (A2). Organization and flexibility, patience and adaptability; capacity to achieve time-bound goals; team working, management and resolution of conflicts and listening skills are my strong points. Dynamic, motivated and reliable.I would like to fill a working position, based on a role with responsability and specific skills, full-time. At the moment I am looking for a position as Receptionist | Booking Agent | Social Media Manager | Customer Service Agent and similar.

Erika Fussenegger's Current Company Details
Relegance Hotel e Resort

Relegance Hotel E Resort

View
Reservation Agent
Venice, IT
Employees:
37
Erika Fussenegger Work Experience Details
  • Relegance Hotel E Resort
    Reservation Agent
    Relegance Hotel E Resort
    Venice, It
  • Nh Hotel Group
    Front Desk Agent
    Nh Hotel Group
    Venezia Mestre, Veneto, Italia
    4-star Hotel in Mestre (VE), part of NH Hotels Group. Bar & Restaurant. Fitness gym.
  • Arcadia Boutique Hotel
    Arcadia Boutique Hotel 2023-08 - 2024-05
    Venezia, Veneto, Italia
    Arcadia Boutique Hotel *** & Alle Guglie Boutique Hotel ***, located in Rio Terá San Leonardo in Venice. About 40 rooms in total.

    PMS: Passepartout Welcome

    Managed and engaged also Social Media ( Facebook and Instagram), creating posts and developing organic growth, and created new articles for the blog of both website pages.
  • Ambra Cortina Luxury & Fashion Buotique  Hotel
    Ambra Cortina Luxury & Fashion Buotique Hotel 2023-05 - 2023-07
    Cortina D'Ampezzo, Veneto, Italia
    Ambra Cortina Luxury & Fashion Boutique Hotel **** with Zelda Cocktail Bar, located in the centre of Cortina d'Ampezzo at few meters from the central pedestrian area of the city with restaurants, cafés and boutiques.

    PMS used: Hotel 5 Stelle
  • Be Mate Apartments
    Be Mate Apartments 2023-02 - 2023-04
    Venezia, Veneto, Italia
    New Opening in Venice.
    Be Mate Ponte di Rialto is an ibrid company, which offers in an historical palace in Venice 12 Apartments and the Front Office staff is available during the day in the property for every guest's request, information or need during the stay. The palace is located between Rialto bridge and St. Mark's Square, near restaurants and the main artistic and historical attractions of the city.
    -checking in / out
    -conciergerie
    -managing with housekeeping services and staff
    -managing with maintenance works
  • Hyatt Centric Murano Venice
    Hyatt Centric Murano Venice 2022-05 - 2022-10
    Murano
    4-star Hotel, located in Murano island, renovated from an historical glass factory structure. 119 rooms with Osteriva Restaurant and Rivalonga Lounge Bar; Meeting rooms. Shuttle service from/to Marco Polo Airport (upon reservation).
  • Università Ca'​ Foscari Venezia
    Università Ca'​ Foscari Venezia 2014-12 - 2019-12
    Venezia, Veneto, Italia
    Supervisor during the Language Certificate of JLPT, taking at Ca' Foscari University.

    - Set up the rooms for the exam
    - Guarded students during the exams
    - Checked the papers of the exam and packaged all to send them to the head quarter in Tokyo

  • Sina Hotels
    Sina Hotels 2019-07 - 2019-11
    Venezia, Italia
    Sina Centurion Palace *****
  • Kempinski Hotels
    Kempinski Hotels 2019-05 - 2019-07
    Isola Di San Clemente, Veneto, Italia
  • Università Ca'​ Foscari Venezia
    Università Ca'​ Foscari Venezia 2014-03 - 2018-04
    Venezia, Veneto, Italia
    Took part in the Ca' Foscari Short Film Festival as Catalogue Writer in English language for the VI edition in 2014.

    Since 2015 I took part as Front Desk Staff Member and Logistics during the event for the V - VI - VII - VIII editions.
  • Intercontinental Hotels Group (Ihg®)
    Intercontinental Hotels Group (Ihg®) 2017-12 - 2018-03
    Munich (Germany)
    Guest Service Assistant at the Holiday Inn Express Munich Airport *** (IHG Company)

    - Checked in/out
    - Corrispondence with guests
    - Taken reservations by phone
    - Used the PMS: Amadeus Pro

    CCNL 4° liv
  • Hotel Albatros Jesolo ***
    Hotel Albatros Jesolo *** 2017-05 - 2017-08
    Lido Di Iesolo, Veneto, Italia
    - Checked-in / out
    - Taken reservations per phone, e-mail and by walks-in
    -Translated the daily menu into English, German and Spanish
    - Managed social medias of the Facebook page: https://www.facebook.com/hotelalbatrosjesolo1/
    -Used the PMS: Passpartout Welcome


    CCNL 4°liv
  • Consorzio Venezia E Il Suo Lido
    Consorzio Venezia E Il Suo Lido 2017-02 - 2017-08
    Lido Di Venezia, Veneto, Italia
    Marketing and Event Organization:
    - Managed Social Media Marketing for Lido of venice destination:
    * Evento "Lido in Love" for St. Valentine's Day
    * Evento "Carnevale sportivo" linked to Venice Carnival
    * Evento "Lido in Primavera": "Pasqua Market", "Tour in bici", "Sale in Zucca: decorazione di uova per Pasqua" during Easter
    * Evento "Kids Creative Lab" in collaboration with OVS and Peggy Guggenheim Collection

    - Developed the social networks pages Venezia e il suo lido and Proloco Lido e Pellestrina
    - Managed the Twitter page of Venezia e il suo lido
  • Mira Hotels & Resorts
    Mira Hotels & Resorts 2016-12 - 2017-01
    Fieberbrunn, Tyrol, Austria
    Worked at the Hotel Schloss Rosenegg ****

    - Checked of the daily cashier
    -Translation of the daily menu into English
    - Checked of invoices and goods return notes by suppliers
    - Taken part to the course regarding Selz, the programm used in the restaurant and at the bar
  • B-Sm@Rk
    B-Sm@Rk 2016-08 - 2016-08
    Marco Polo Airport And Canova Treviso Airport
    In collaboration with the Ireland Ente Bilaterale of Tourism, the marketing agency B-sm@rk, developed a survey for Italian tourists, who travelled to Ireland, to developed and managed properly tourism offers.

    - Given to Italian tourists the survey as paper, QR code or to fill through a tablet.
    - Inseert data of the surveys into a database.

  • Rv Hotels
    Rv Hotels 2016-03 - 2016-06
    Torroella De Montgrí (Spain)
    3 months Trainee at Hotel Palau Lo Mirador a Torroella de Montgrí (Girona), part of the RV Appartaments Group.


    As Receptionist:
    -Checked-in/out
    - Given to the guests tourism informations
    - Taken reservations per phone and e-mail into English, German, Spanish and Catalan
    - Taken reservations for the restaurant per e-mail and phone into English, German, Spanish and French
    - Checked daily rooms availability in OLTA pages (Booking.com, Expedia) and with agencies such as Randonades, in the Channel Manager (Siteminder) and with agencies selling packages, for example Wonderbox, Dakotabox, Smartbox.

    As Secretary:
    - Digitalised inventory of the restaurant and hotel
    -Translated of the weekly menu into Spanish, English and Catalan
    - Assigned rooms for the Event Department, such as weeding ceremonies and parties
    - Sent to the main head quarter administration documents per post
  • Venice Ho.St
    Venice Ho.St 2015-07 - 2015-10
    Venezia, Italia
    Worked as Conference Hostess at Aquae Expo 2015 Pavillon in Venice:
    - Given information to the visitors
    - Guided visitors through the pavillon also for foreign delegations (China, Ukraine,etc)
  • Hotel Rivamare ***
    Hotel Rivamare *** 2015-04 - 2015-06
    Lido Di Venezia

    - Checked in/out
    -Social Media Marketing of Facebook and Twitter pages
    - Taken reservations per e-mail, phone and through agencies (Tourico) and OLTA (Booking.com and Expedia)
    - Checked availability using the Channel Manager Vertical Booking;
  • Venice International University
    Venice International University 2013-09 - 2014-02
    S. Servolo, Venezia
    - Catalogued the books with Dewey system
    - Managed loans and returns of books both by students and professors.
  • Archivio Di Stato Di Venezia
    Archivio Di Stato Di Venezia 2013-06 - 2013-09
    Venezia, Italia
    - Managed loans and returns of books and historical documents by international researchers
    - Participated in a project focused on restoration and conservation of Napoleonic maps of Venice territories.

Erika Fussenegger Skills

Lingua Inglese Powerpoint Microsoft Office Lingua Italiana Microsoft Excel Social Media Traduzione Social Networking Microsoft Word Lavoro Di Squadra Marketing Lingua Tedesca Relazioni Internazionali Comunicazione Interculturale Problem Solving German Pacchetto Office Gestione Dello Stress Precisione Accuratezza Diritto Legislativo Sul Turismo Sabre Social Media Marketing Web Marketing Marketing Di Destinazione Lingua Francese Lingua Spagnola Organizzazione Eventi Microsoft Outlook Google Analytics Google Adwords Google+ Comunicati Stampa Comunicazione User Experience Accoglienza Analisi Dei Dati Analisi Di Bilancio Analisi Di Mercato Analisi Dei Trend Analisi Dei Dati Statistici Lingua Giapponese Communication Analisi Competitiva

Erika Fussenegger Education Details

  • Università Ca'​ Foscari Venezia
    Lm-49 Tourism Management And Hospitality Industry
  • Fòrema
    Fòrema
    Specialized Course: Front Office Manager In Tourism Industry
  • Umana Forma
    Umana Forma
    Wordpress
  • Umana Forma
    Umana Forma
    Sales Office Coordinator Course
  • Umana Forma
    Umana Forma
    Marketing
  • Fondazione Its Turismo Veneto
    Fondazione Its Turismo Veneto
    Tourism Management
  • 京都文化日本語学校 - Kicl
    京都文化日本語学校 - Kicl
    Japanese Language Course
  • Università Ca'​ Foscari Venezia
    L-11 Language, Culture And Society Of Eastern Asia
  • Collegio Salesiano Astori
    Collegio Salesiano Astori
    70/100
  • Umana Forma Formatemp
    Umana Forma Formatemp
    Business; Administration
  • Istituto Volta
    Istituto Volta
    Marketing/Marketing Management, General

Frequently Asked Questions about Erika Fussenegger

What company does Erika Fussenegger work for?

Erika Fussenegger works for Relegance Hotel E Resort

What is Erika Fussenegger's role at the current company?

Erika Fussenegger's current role is Reservation Agent.

What schools did Erika Fussenegger attend?

Erika Fussenegger attended Università Ca'​ Foscari Venezia, Fòrema, Umana Forma, Umana Forma, Umana Forma, Fondazione Its Turismo Veneto, 京都文化日本語学校 - Kicl, Università Ca'​ Foscari Venezia, Collegio Salesiano Astori, Umana Forma Formatemp, Istituto Volta.

What are some of Erika Fussenegger's interests?

Erika Fussenegger has interest in Lettura E Composizione Di Haiku, Civil Rights And Social Action, Environment, Education, Science And Technology, Human Rights, Arts And Culture.

What skills is Erika Fussenegger known for?

Erika Fussenegger has skills like Lingua Inglese, Powerpoint, Microsoft Office, Lingua Italiana, Microsoft Excel, Social Media, Traduzione, Social Networking, Microsoft Word, Lavoro Di Squadra, Marketing, Lingua Tedesca.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.