-Develops business strategies for improving key performance metrics while streamlining efficiency and quality of operational workflows.-Responsible for approving, formulating, documenting, and administering consistent company policies, processes, and procedure review across all markets nationwide.-Facilitates and coordinates ongoing relationship and communications with institutional investor clients.-Plays a key leadership role in combining sound property management principles with a commitment to providing supportive services to regional teams overseeing over 4,500 single-family homes.-Cultivates strategic partnerships with third-party companies to increase ancillary revenue.

-Effectively managed 450 single-family investment properties generating $8 million of rental revenue annually.-Cultivated relationships with Realtors to obtain referrals for maximum growth of client base.-Developed new marketing plans and unique strategies to cater towards Coldwell Banker agents and their clients as a part of the NRT family.-Contributed to ongoing talent development and achievement of individual improvement plans.-Managed all day-to-day activities involving tenants, clients, subcontractors, and property management.

-Oversaw daily operations for the ONEprop Charlotte branch and directly managed six employees.-Achieved 195% increase in total units managed between 2014-2016.-Organized multiple third-party vendors to complete $4.5 million in capital expenditures to create rent-ready properties.-Implemented efficient processes and procedures for improved rent collection of 99% by each month end.

-Directly managed a portfolio of 150 properties that generated $2.5 million of annual rental revenue.-Completed code compliance, bi-annual, and turnover inspections.-Generated accounting-ready statements and property reports for clients.

Renewed season ticket accounts from 2012 for the 2013 season. Built relationships with accounts through emails, phone calls, and seat visits. Planned events for ticket holders such as Meet the Team Day, Season Ticket Holder Kids' Night, and Locker Room Tours.

Made an average of 85 daily outgoing calls to past and current ticket buyers for group, suite, and season ticket packages. Interacted with MLB fans during games and outside events while representing the Arizona Diamondbacks in a professional and positive manner. Provided excellent customer service to individual ticket buyers and all accounts sold by making touch points through phone calls and seat visits. Increased personal sales revenue from 2011-2012 by over 40%. Maintained organization of the Inside Sales revenue board and various Excel spreadsheets. Involved in the training, coaching, and development of new sales consultants.

Served as the advisor to student run companies in the Integrated Business Core Program. Encouraged Gulplahoma company members to meet and exceed their goals by completing over 620 service hours with Norman Public Schools and donating over $14,000 to Make-A-Wish Foundation of Oklahoma as a company; IBChillin completed over 650 service hours with Habitat for Humanity ReStore and Regional Food Bank of Oklahoma and donated over $4000 to Hearts for Hearing as a company. Worked with professors to proctor exams for Marketing, Management, and Legal Studies.

Planned and implemented marketing strategy for the Men’s Gymnastics 2010 season. Assisted with promotional activities during various athletic events including football, basketball, volleyball, soccer, gymnastics, baseball, and softball. Helped develop ways to promote OU Athletics to OU students and other selected groups. Co-Coordinated monthly Sooner Kids Club events and organize club member database. Lead and organized interns as senior intern staff member.

Researched, created, developed, and a sold a product as a student run company in the Integrated Business Core Program. Completed over 500 service hours with Norman Public Schools and donated nearly $7,000 to Camp Cavett as a company. Devised a marketing strategy to raise awareness about Integrated Business Core and The Sooner Cooler Company. Implemented an advertising campaign and promoted the company and our product.