AeroLeads people directory · profile
Erika Kilborn, Ceds Email & Phone Number
Coming Shortly
at
Syllo
1 work email found
@lighthouseglobal.com
5 phones found area 516, 917, 703, and 120
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Coming Shortly
Location
Merrick, New York, United States
Company size
Who is Erika Kilborn, Ceds? Overview
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Quick answer
Erika Kilborn, Ceds is listed as Coming Shortly at Syllo, a company with 33 employees, based in Merrick, New York, United States. AeroLeads shows a work email signal at lighthouseglobal.com, phone signal with area code 516, 917, 703, 120, and a matched LinkedIn profile for Erika Kilborn, Ceds.
Erika Kilborn, Ceds previously worked as Customer Success Manager - Training & Enablement at The Walt Disney Company and Senior Manager, Customer Success at Everlaw. Erika Kilborn, Ceds studied at Gen. D. Macarthur High School.
Company email context
Email format at Syllo
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*@lighthouseglobal.com
68% confidence
AeroLeads found 1 current-domain work email signal for Erika Kilborn, Ceds. Compare company email patterns before reaching out.
Profile bio
About Erika Kilborn, Ceds
An experienced Training Manager of over 15 years, I have taught hundreds of attorneys and legal staff members about the technology at their fingertips - general IT and eDiscovery. I just completed work on a system upgrade for a prominent law firm in upstate New York.With 14+ years of experience and a CEDS certification, I am a Senior Manager, Customer Success at Everlaw, a cloud-based platform that offers cutting-edge technology and features for legal professionals. I led a team of between 9 and 17 skilled Customer Success Associates and Managers who are dedicated to delivering the best possible experience and value to our clients in the legal discovery and litigation field.I also collaborated with the sales, product, and engineering teams at Everlaw to provide feedback, insights, and recommendations to improve our product and service offerings, as well as to identify and pursue new opportunities and markets. My passion is to help our clients leverage technology to streamline their workflows, reduce costs, and achieve better outcomes. To that end, I am always eager to learn new skills and explore new trends, such as Generative AI, a technology that can create novel and realistic content. I believe that Generative AI has the potential to transform the legal industry and I am excited to apply it to my work at Everlaw.
Listed skills include Litigation Support, Document Review, Document Management, Relativity, and 46 others.
Current workplace
Erika Kilborn, Ceds's current company
Company context helps verify the profile and gives searchers a useful next step.
Syllo
14 roles · 12 years
Erika Kilborn, Ceds work experience
A career timeline built from the work history available for this profile.
Customer Success Manager - Training & Enablement
Providing training and technical documentation for Project Galaxy.
Apr 2024 - Nov 2024
Senior Manager, Customer Success
Lead a team of between 9 and 17 skilled Customer Success Associates and Managers. Managed client issues including contract terms, resolving problems, and expanding business.
Jul 2022 - Sep 2023
Director, Review Solutions
Thrilled to be joining this terrific team and getting back to my world of eDiscovery.
Dec 2020 - Jul 2022
Training And Development Consultant
Create and deliver cyber security awareness training content for 45,000 operational technology contract employees. Develop innovative methods to communicate content without a classroom.
May 2020 - Dec 2020
Senior Director, Product Education & Training
Conducted client training on both versions of Casepoint’s proprietary software from basic reviewer to organizational administrator. Managed team of 6 technical writers in India in support of maintaining product documentation. Worked with Product Team to respond to RFP responses, internal inquiries, and client requests.
Jul 2019 - Apr 2020
Director, Product Education & Training
Apr 2019 - Jul 2019
Trainer/Technical Writer
Dec 2018 - Apr 2019
Ediscovery Consultant
Kilborn Consulting
Aug 2018 - Dec 2018
Product Manager
- Managed team of 8 developers creating daily releases on InfoTrack’s product suite
- Spearheaded project to provide court efiling in multiple states to clients
- Created project plans, timelines to keep projects running on time and on track
- Acted as subject matter expert for team
Jul 2017 - Sep 2018
Director Of Training, Product Manager
Creating and implementing external and internal technical training programs, documentation, and online modular learning with Camtasia and Litmos. Working with our product management team to refine and improve the user experience and bring the best possible product to market.
2016 - 2017
~1 yr
Project Manager
2014 - 2016
~2 yrs
Senior Technical Trainer
- Developing and c
- Developed internal training programs for all divisions, including “Know Your Business: Why we do what we do” delivered to groups company-wide to promote understanding of the legal environment for all staff members
- Developed and delivered training on Relativity and DocuMatrix (Epiq’s proprietary hosted eDiscovery platform) for all external and internal clients via WebEx and on-site visits
- Consulted with clients and projects teams regarding case setup, database and coding panel design
- Worked with Document Review Services to bring the team up to speed on eDiscovery design and managementonducting client-facing and internal training for the eDiscovery division.
Feb 2009 - Jun 2014
Litigation Support Supervisor
- Developed and managed Litigation Support department
- Expanded services to include training on Summation and Concordance
- Oversaw all in-house litigation needs; consulted with partners and associates to determine best practices for new matters
- Managed all vendor relationships including writing and reviewing requests for proposals and contracts
- Supervised litigation support analyst position: promoted litigation paralegal and mentored his progress
- Promoted litigation technology firm-wide, including a trip to the London office
Mar 2007 - Feb 2009
1 education record
Erika Kilborn, Ceds education
-
Gen. D. Macarthur High School
FAQ
Frequently asked questions about Erika Kilborn, Ceds
Quick answers generated from the profile data available on this page.
What company does Erika Kilborn, Ceds work for?
Erika Kilborn, Ceds works for Syllo.
What is Erika Kilborn, Ceds's role at Syllo?
Erika Kilborn, Ceds is listed as Coming Shortly at Syllo.
What is Erika Kilborn, Ceds's email address?
AeroLeads has found 1 work email signal at @lighthouseglobal.com for Erika Kilborn, Ceds at Syllo.
What is Erika Kilborn, Ceds's phone number?
AeroLeads has found 5 phone signal(s) with area code 516, 917, 703, 120 for Erika Kilborn, Ceds at Syllo.
Where is Erika Kilborn, Ceds based?
Erika Kilborn, Ceds is based in Merrick, New York, United States while working with Syllo.
What companies has Erika Kilborn, Ceds worked for?
Erika Kilborn, Ceds has worked for Syllo, The Walt Disney Company, Everlaw, Lighthouse, and New York City Transit.
How can I contact Erika Kilborn, Ceds?
You can use AeroLeads to view verified contact signals for Erika Kilborn, Ceds at Syllo, including work email, phone, and LinkedIn data when available.
What schools did Erika Kilborn, Ceds attend?
Erika Kilborn, Ceds studied at Gen. D. Macarthur High School.
What skills is Erika Kilborn, Ceds known for?
Erika Kilborn, Ceds is listed with skills including Litigation Support, Document Review, Document Management, Relativity, Litigation, Management, Legal Assistance, and Consulting.
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