MARKETING / COMMUNICATIONS MANAGER:► Work with COO to develop Media planning and create the overall Marketing Strategy.► Create, track, and maintain Social Media Strategy that drives sales, builds relationships with customers, positions the brand as an Industry Leader and enhances the company’s reputation.► Research, propose, and prioritize new opportunities for Advertising and Social Media Marketing.► Manage and approve the company’s online presence including website, Facebook, Instagram, Amazon, Pinterest, and Twitter.► Update and maintain online content for Social Media including Facebook, Instagram, Pinterest, and Twitter.► Establish monitoring standards, provide and analyze Metrics including ROI to determine participation in advertising and social media sites. ► Monitor and analyze metrics for the Skinny Noodles website, Amazon, Facebook and Instagram pages to look for ways to improve content and increase website traffic, time on site, likes, customer participation, and return visits.► Work to implement YouTube Channel, company Blog, website/FB contests.► Monitor social media trends to determine marketing strategies to improve customer relationships and improve sales.► Prepare graphics and copy for online ads and posts.► Write and edit corporate communications materials including website content, Amazon store content, product packages, recipes, and social media posts.► Write, edit, and distribute Press Releases to appropriate Media Outlets.CUSTOMER SERVICE MANAGER:► Answer customer inquiries (questions and complaints) regarding website and Amazon sales through email, Facebook, Instagram, Twitter, and phone calls.► Document customer complaints and forward information to the factory for corrective action.

SOCIAL MEDIA, COMMUNICATIONS & MARKETING MANAGER:► Assist the Sales & Marketing Director with Media planning and the creation of the overall Marketing Strategy.► Create, track, and maintain Social Media Strategy that drives sales, builds relationships with customers, positions the brand as an Industry Leader and enhances the company’s reputation.► Research, propose, and prioritize new opportunities for Advertising and Social Media Marketing.► Manage and approve the company’s online presence including website, Facebook, and Twitter.► Update and maintain online content for Social Media including Facebook page and Twitter feed.► Establish monitoring standards, provide and analyze Metrics including ROI to determine participation in advertising and social media sites. ► Monitor and analyze metrics for Morinaga’s website and Facebook pages to look for ways to improve content and increase website traffic, time on site, FB likes, customer participation, and return visits.► Working to implement YouTube Channel, a company Blog, website/FB contests, Google+, and Pinterest.► Monitor social media trends to determine marketing strategies to improve customer relationships and improve sales.► Prepare graphics and copy for online ads, banners, recipe and other sponsorships, and coordinate with Media (EatingWell.com, TasteforLife.com, Ubersamples.com, MamboSprouts.com).► Write and edit corporate communications materials including web content, product packages, product and recipe brochures, fact sheets, and newsletters.► Write, edit, and distribute Press Releases to appropriate Media Outlets, and create Media Kits.► Update and maintain Marketing Budget spreadsheets.CUSTOMER SERVICE MANAGER:► Answer customer inquiries (questions and complaints) through email, Facebook, Twitter, phone calls, and U.S. Mail.► Document customer complaints and forward information to the factory for corrective action.► Manage Mail Order Department for Website Store and Amazon.com sales.

SALES SUPPORT:► Coordinate the shipping of promotional materials and product to Consumer Events, Health Fairs, and Trade Shows for product promotion.► Set up and/or coordinate with vendors to set up Trade Show booths, including Natural Products Expo West and East.► Oversee production of trade/consumer promotional materials (Sell Sheets, Recipe Sheets, and Product and Recipe Brochures). Ensure domestic and export Sales Force have promotional materials needed.► Review all manufacturer charge backs (including damage, spoilage, in-store promotions, ads, resets, and product samples) that come through Sales Channels to ensure accuracy.INFORMATION TECHNOLOGY:► Act as IT Manager by-- Resolving hardware, software, telephone issues personally, or obtaining vendor services for resolution.-- Purchasing equipment and software.-- Executing service agreements.-- Creating and ensuring adherence to the IT budget.

MARKETING ASSOCIATE / ACCOUNT COORDINATOR:► Assisted Agency Partners with Media planning and buying for various clients including Mori-Nu Tofu, Numero Uno Pizza, and Acapulco Restaurants.► Supported the creation of overall Advertising Strategies.► Confirmed Media Insertions with Advertising Representatives for Publications including Vegetarian Times, Natural Health, Delicious Living, Yoga Journal, The Los Angeles Times, and ADVO.► Updated budget data spreadsheet for Media Plans.► Wrote and edited Press Releases, sent to appropriate Media Outlets, and created Media Kits.► Represented clients by answering customers questions about products, answering Press questions, assisting Chef Demonstrations, and distributing samples at Trade Show booths.COPYWRITER / PRODUCTION ASSISTANT:► Wrote ad copy, brochure copy, and newsletter articles for various clients including Melissa’s / World Variety Produce, Inc. and Mori-Nu Tofu.► Created and distributed Promotional Mailings for various clients.► Assisted Creative Director with production of advertising materials and brochures (Quark, Photoshop). OFFICE MANAGER:► Acted as executive assistant to Agency Partners.► Supported selection, hiring, and training of Administrative Staff.► Managed Accounts Payable and Receivable.► Handled daily operations of the office.

► Answered phones and managed switchboard for four busy Pediatric practices.► Answered patient questions and took messages.► Scheduled appointments.► Assisted with retrieval and filing of patient records.► Assisted with Accounts Receivable.