Erika Lao Email & Phone Number

Hercules, Ca, Us

Emeryville, California, United States

Concord, California, United States

Walnut Creek, California

Dublin, Ca

Pleasanton, Ca

Key Accomplishments:•Developed and maintains Contract Support form and task log, which increased efficiency and productivity by 80%•Assisted the Business Managers with client reports, such as client proprietary sales planners, pricing reports, distribution tracking, and new item tracking

New York, New York

Analyst, HR & First Impressions: May 2015 - December 2016HR Associate: September 2014 - May 2015•Facilitated onboarding by preparing paperwork and conducting new-hire orientation•Verified and maintained I-9 documentation for US employees•Provided administrative support to global human resources functions (e.g., scheduled interviews, personnel record keeping, filed maintenance, & HRIS data entry)• Oversaw facilities and analyzed options to make offices more efficient and… Show more Analyst, HR & First Impressions: May 2015 - December 2016HR Associate: September 2014 - May 2015•Facilitated onboarding by preparing paperwork and conducting new-hire orientation•Verified and maintained I-9 documentation for US employees•Provided administrative support to global human resources functions (e.g., scheduled interviews, personnel record keeping, filed maintenance, & HRIS data entry)• Oversaw facilities and analyzed options to make offices more efficient and organized; managed inventory and ordered supplies, maintained company employee directory, Global holiday calendars, and seating chart; orchestrated moves to align with company strategy and goals • Coordinated event logistics with Marketing (both onsite and offsite) in preparation of annual client conference user group• Negotiated and achieved a 25% decrease in expenses for corporate office supplies• Developed a wellness program which included semi-annual health fairs, weekly yoga sessions, and Lunch and Learns on ergonomics in the workplace, designed to increase employee morale by targeting their interests• Managed the HR-initiated public relations by creating global announcements, such as employee recognition and Sales and Professional Service wins, via Salesforce.com Chatter platform• Collaborated with the HR Director and team to prepare communication resulting in Reval’s first appearance on the Great Places to Work list for 2016• Organized a team company fundraiser for Be the Match Walk + Run foundation and raised over $1,000 to support a cure for bone marrow• Facilitated and moved 140 employees to a new office location within two months• Coordinated travel bookings and assisted with company-wide meetings by providing presentations, technical support, and space requirements• Managed the front desk by greeting all onsite visitors, handle incoming phone calls, and visitor registration system Show less

Key Accomplishments:• Implemented a proactive approach for customer complaint solutions to enhance the efficiency of customer service• Developed a new hire user guide and trained ten new hires on daily tasks and operations• Reached 150% of goal in gift card sales and Simon Kidgits Club, resulting in $75,000 in Q4 sales

Master Of Business Administration

Bachelor'S Degree, Industrial And Organizational Psychology

Activities and Societies: Psi Chi