Erika Lewars Email & Phone Number

Indian Land, South Carolina

Support the Worldwide Distribution department and manage key projects that help reach the department’s goals. The scope of projects includes database management, financial analysis, cable system migration, building strategic models to forecast subscriber numbers, attending key events to learn, represent, market, and report back to the team on the latest trends in the industry,

South Carolina

- Report Development: Analyze and create reports from internal and external data into concise, insightful reports for senior management, WWD distribution team and other departments. - Documentation & Training: Create and maintain documentation for processes and reports; Train users in the database to research and extract data. - Data Research: Ensure the integrity of the database, identify potential areas of concern and work with VPs of Distribution to find prospects and distribution opportunities. Research and stay informed on industry news and happenings to share and discuss with Distribution team.- Conversion Coordination: Develop ongoing methods of converting existing excel worksheets and external data reports into import templates for both the Medea database and other INSP teams.- Creative Awareness: Full understanding of the scope of reporting challenges and awareness of what can be done to improve and implement changes. Create sales tools based on data in Medea and other external reporting to provide leverage in sales calls with MVPDs, vMVPDs, FAST Channel, SVODs, AVODs, etc., including carriage and non-carriage of INSPs market presence.

Louisville, Kentucky Area

-Review and analyze due diligence data from a variety of sources (Oracle, LexisNexis, Rapport, etc.)-Screen customers, prospects and/or transaction against various sources, regulatory reporting list, and regionally based sanctions watch lists.-Evaluate risks to determine permissibility under sanctions regulations and/or BSA/AML/OFAC laws and regulations.-Consult with peers, line of business managers, and other external parties regarding due diligence findings-Operate independently with minimal supervision, effectively manage work request to meet performance expectations

Louisville, Kentucky Area

• Audit statements from warranty companies and reconcile customer accounts• Post statements into accounting schedules• Create and distribute refund checks to lien holders and customers using ADP accounting systems• Process cancellation request for extended service plans and GAP warranties• Prepare deposits for all stores and ensure delivery to banks

• Assist in the planning of charitable events (Bike for the Cure, Race for the Cure, Pink Tie Gala)• Decorate venues before events• Work booths and tables in various locations collecting donations and distributing informational materials• Collect money for merchandise sold at events• Cold call for sponsorships and donations from local and national companies• Apply for grants (grant writing)

Lexington, Kentucky Area

• Deliver exceptional service to internal and external customers• Process documents associated with customer vehicle sales and purchases• Assist customers with questions on tag and title information and processing of title transfers • Tender transactions and prepare bank deposits, both physical and online• Complete DMV paperwork and ensure delivery to the county offices.

Lexington, Kentucky Area

• Create network presentations for the sales team using PowerPoint and other Microsoft Office programs• Utilize data and survey subscriptions (Prime Lingo Scarborough, AdMall, Nielsen, etc.) to provide the sales team with requested demographics• Put together marketing packages for promotional events and gifts for clients• Participate in conference calls (video) on new data subscriptions (Media Monitors) and marketing team news• Post cable news to company blog site

Lexington, Kentucky Area

•Provided professional and immediate customer service •Conducted independent product research to provide customers with complete appliance solutions and address customer concerns •Maintained a clean and organized sales floor and desk area, keeping customer documents orderly, filed, and locked away•Took the initiative to help other departments (home theatre, gaming, computers, etc.) during slow times•Followed up with customers and handle returns and service orders on appliances

Lexington, Kentucky Area

• Learned processes, tasks & tools needed to utilize the financial aid database software• Greeted students and parents and directed them to their financial aid counseling appointments• Answered phone calls and inquiries about financial aid accounts• Filed important documents (federal tax documents, financial aid applications, loan requestforms, identification materials)

Louisville, Kentucky Area

• Supervised the front end, and monitored breaks and lunches• Communicated with merchandising vendors and transfer information to management• Handled customer complaints in a kind, empathetic matter and offered resolutions• Collected cash drawers and communicated any discrepancies to accountants• Scanned items and complete transactions (cash, debit, credit, EBT, WIC, and gift cards) using the POS system• Processed credit card applications, Western Unions, money orders, and phone bill payments

Bachelor Of Arts (B.A.), Telecommunications

Certificate Of Completion, Data Analytics, A

Associate’S Degree, Computer/Information Technology Administration And Management