Regional Operations Manager, West Usa & Canada
New York, Ny, Us
Breather is a curated global network of private, flexible workspaces that you can rent by the hour, day, week or month for productivity, and safe collaboration.As Regional Operations Manager my duties include:- Maintaining a portfolio of 280 Breather properties across 5 cities in our US and Canadian markets (SF, LA, TOR, MTL, OTT)- Managing a team of 28 Operations and Facilities personnel- Reporting directly to and collaborating with the Executive Leadership Team on annual operating plan, expansion initiatives, budgetary planning, and portfolio analyses- Maintaining strong, positive relationships with Property Managers, building staff and third-party vendors- Responding to tenant requests, coordinating with Property Management and Building Staff for resolution- Scheduling and facilitating maintenance with vendors and tenants- Overseeing the selection and performance of vendor services, including: preparation and negotiation of RFPs and service agreements, monitoring budget and ensuring compliance of standards are being met- Responsible for annual budget, control of operating expenses, assist finance on payment expenses and monthly reports- Supporting the compliance of property safety standards, building emergency response plans, COVID safety protocols, and COI documentation upkeep- Conducting regular property inspections, making recommendations to maintain and enhance our spaces- Coordinating the launch, revamp, client customizations, and lease termination procedures of our spaces- Collaborating with internal stakeholders (interior design, real estate, logistics, purchasing, sales, client success, customer support, finance, engineering) on various projects and maintaining a positive relationship across departments