Erika Morrison Email & Phone Number

Helping brands buzz with engagement.

Allen, Texas, US

Allen, Texas, US

As the business development manager of Nanoknee Institute I have facilitated the opening and growth of a call center, medical clinic and surgery center. Each implementation included processes and protocols that were put in place to develop employees, with the merging of two companies.- Implemented a testimonial-based social media strategy that increased.

St. Louis, Missouri, US

St. Louis, Missouri, US

-Manage overall operations of the branch to ensure the highest level of customer satisfaction-Coach, train, and manage the development of employees by monitoring their overall performance and providing constructive feedback-Lead, manage, and oversee teams which are responsible for the development, coordination, and execution of client accounts-Responsible.

St. Louis, Missouri, US

-Provide a high level of customer service by assisting customers and assessing their rental needs-Marketing the company when preforming pick up and drop off service to customers-Follow up with various businesses including body shops, insurance agencies and dealerships to collect information in regards to the status and availability of rentals-Apply.

St. Louis, Missouri, US

-Provide a high level of customer service by assisting customers and assessing their rental needs-Communicate rental process with customers, body shops, dealerships and insurance agencies-Apply appropriate charges to rentals and handle various forms of payment-Understand, communicate and sell protections products, rental terms and conditions-Gain knowledge.

Los Angeles, CA, US

· Team with three other employees to provide literacy programs to more than one thousand students at seven elementary schools each month· Assisted in generating $40,000-$50,000 through phone calls, e-mails and grant letters· Initiate community involvement via social media platforms· Analyzed as well as accepted/rejected 300-400 volunteer applications.

• First point of contact for all new and existing clients
• Demonstrated confidence in my knowledge of inventory and rental policies
• Continued on going communication with clients until completion of event
• Created wedding displays that would capture clients interests
• Coordinated meetings for Owner and potential clients

US

• First point of contact for all new and existing clients
• Assisted HR in recreating handbooks and documents for new hires
• Assisted Controller in balancing monthly and quarterly financial statements
• Liaison between corporate offices and hotel branches
• Inventoried supplies for corporate office