Erika Mackay Email & Phone Number

Hamilton, On, Ca

Hamilton, Ontario, Ca

Lead a thriving design practice specializing in workplace strategy, wellness-focused environments, and real estate optimization, serving a diverse range of industries.Partner with business leaders, landlords, and real estate professionals to create innovative workspace solutions that enhance employee well-being, boost productivity, and achieve measurable ROI.Build and manage a cross-functional team, fostering a collaborative environment to deliver complex projects on time, within scope, and aligned with client objectives.Develop and implement KPI frameworks to measure the impact of design investments, including improvements in team engagement, operational efficiency, and retention.Act as a strategic advisor to clients, offering insights on workspace trends, wellness integration, and the future of hybrid and flexible work environments.Regularly engage as a thought leader, contributing to industry panels, podcasts, and conferences to share expertise on workplace strategy and wellness-driven design.Champion collaboration across stakeholders, ensuring alignment at every project stage while fostering long-term relationships with clients and partners.

Identified a gap in the office furniture market and developed a complementary business line to better support clients’ evolving workplace needs, aligning with the company’s mission and values.Spearheaded the creation and growth of an office furniture division, offering tailored solutions that integrated seamlessly with clients’ workspace strategies and enhanced their operational efficiency.Collaborated closely with clients to understand their unique requirements, delivering customized furniture solutions that improved functionality, aesthetics, and team productivity.Managed vendor relationships and negotiated contracts to ensure high-quality products and services, driving value for clients while maintaining profitability.Built strategic partnerships within the office furniture and design industries, positioning the business as a trusted resource for comprehensive workplace solutions.Acted as a liaison between the furniture division and the core business, fostering alignment and synergy to deliver a cohesive client experience.

Kitchener, On, Ca

Develop and deliver comprehensive course content for Interior Decorating and Visual Merchandising students, covering a broad range of technical and business-focused subjects.Lead classes on business and sales strategies, equipping students with the tools to succeed in competitive, client-focused industries.Design and teach technical courses on Mechanical Systems, Environmental Design, AutoCAD, Lighting Design, and Technical Hand Drafting, ensuring students build strong foundational skills.Create engaging, hands-on coursework in 3D model-making and other practical applications to bridge conceptual learning with real-world execution.Collaborate with academic leadership to align course objectives with industry trends and standards, ensuring students are prepared for evolving professional demands.Foster a dynamic learning environment by integrating innovative teaching strategies and staying current on advancements in design and merchandising.Mentor students through projects and portfolio development, preparing them for successful careers in design and related fields.

Specialized in hotel design with a focus on creating exceptional guest experiences, ensuring projects aligned with brand standards and client goals.Prepared comprehensive design drawings, specifications, and submittal documents for hotel franchise approval, streamlining the approval process.Collaborated with stakeholders, including hotel owners and franchise representatives, to deliver tailored design solutions that met both aesthetic and functional requirements.Developed layouts and design concepts that integrated brand identity while enhancing guest comfort and operational efficiency.Managed project deliverables to meet deadlines, ensuring seamless coordination between design teams and franchise review boards.

Contributed to both design and business processes by creating detailed design drawings for quotation, client review, and construction, ensuring accuracy and efficiency in project execution.Developed compelling client presentations and detailed specifications using Revit and Photoshop, aligning design solutions with client goals and expectations.Played a key role in streamlining project workflows by coordinating orders, managing project timelines, and ensuring seamless communication between clients and suppliers.Provided strategic input to improve design and operational processes, enhancing overall project efficiency and client satisfaction.

Ca

Gained valuable experience in facilities management, real property, and real estate management for office tenants within a high-profile government setting.Assisted in organizing and maintaining comprehensive building files, ensuring accurate documentation of property data and tenant-related information.Updated and managed AutoCAD drawings to support space planning, tenant relocations, and facility upgrades, contributing to efficient project execution.Developed a strong understanding of property management principles and the unique challenges of maintaining government facilities.

Fredericton, Nb, Ca

Created construction drawings for commercial, retail, residential, and hospitality projects, ensuring precision and alignment with project requirements.Supported sustainable design initiatives by assisting with LEED research and calculations.Contributed to various design tasks, including concept development and project documentation, across diverse sectors.

Bachelors Of Applied Arts, Interior Design

Certificate: Pre- Design, General Arts & Science