Erika M. Email & Phone Number

Brooklyn Park, Minnesota, United States

• Facilitate client communication during post-merger transition, ensuring transparency and seamless integration of services after the acquisition of Centraire.• Drive sales of preventative maintenance contracts, working closely with clients to tailor solutions that enhance operational efficiency and extend equipment life cycles.• Manage and nurture existing client relationships, serving as a primary point of contact to address client needs and strengthen long-term partnerships

Brooklyn Park, Minnesota, United States

• Spearheaded the identification and pursuit of new sales opportunities, achieving a 30% increase in client acquisition through cold calling, networking, and referrals• Analyzed market conditions and industry trends, providing strategic insights to management through regular sales reports and forecasts, which informed the development of targeted sales action plans• Executed over 100 face-to-face calls and engaged in 60 conversations with decision-makers per week, effectively networking with local business leaders to identify staffing and HR needs, leading to long-term partnerships• Cultivated and maintained strong relationships with existing clients, consistently meeting or exceeding sales targets by effectively negotiating contracts and closing deals.

Greater Minneapolis-St. Paul Area

• Coordinated and confirmed showing requests with RE/MAX teams, including proper legal documentation on Showing Time, RE/MAX Result’s appointment booking software• Entered new listings in MLS, a national database, and executed the listing lifecycle process• Demonstrated ability to deliver consistent, committed, and reliable performance by answering and directing RingCentral multi-line telephone system calls in a timely, professional manner• Sourced leads, handled mail distribution, and assisted RE/MAX sales associates & executive leadership team with all other office equipment and administrative inquiries

Greater Minneapolis-St. Paul Area

• Delivered promotional materials from SPIRE administrative offices to CHS Field and promoted, marketed, and advertised to fans about SPIRE Credit Union during the Saint Paul Saints Games• Provided administrative support to the executive marketing department while maintaining and updating inventory for SPIRE Credit Union marketing events• Attended, ushered, and facilitated cash handling at SPIRE Credit Union’s 89th Annual Meeting & Member Appreciation Event that was hosted by CEO, Dan Stoltz, and featured Minnesota Vikings Drum Line and Quarterback, Kirk Cousins

Bloomington, Minnesota, United States

• Performed routine maintenance and inspection procedures as detailed in the Building Maintenance Checklist• Determined and advised supervisor of repairs or replacements• Maintained cleaning supply inventory and ordered supplies as needed

Edina, Minnesota, United States

• Engaged guests by implementing updated sales techniques and providing customized beauty regimen recommendations.• Audited merchandise through ZEBRA to track inventory of trending goods in order to develop insight on quantified commerce.• Incorporated intrinsic knowledge of best-selling products to generate sales and maximize profitability.

Edina, Minnesota, United States

• Enhanced overall customer experience by deducting wait time from online orders.• Enforced Jamba’s BOOST Service Standards and demonstrated understanding of Jamba product nutritional values.• Oversaw cash handling maintenance and authorized transactions.

Duluth, Minnesota, United States

• Greeted guests, prepared foods and stocked shelves• Entered sales into POS with the proper charges, discounts, etc.• Established the second store location at the Miller Hill Mall and augmented design and layout of new site.• Fully operated and managed both store locations while launching new product promotions.• Headed marketing and drove influx of new and recurring customers.• Coordinated tactical training regimens and established unique selling standards for new hires.

Bachelor Of Science - Bs, Marketing

Relevant Coursework: Supply Chain Management, Professional Selling, Professional Preparation for Business Careers, International Business

Business Transfer Pathway (As), Marketing

Relevant Coursework: Principles of Marketing, Social Media Marketing, Business Writing, Human Resource Management, Managerial Accounting.

Business Administration And Management, General

Activities and Societies: Intramural Volleyball, Intramural SoccerRelevant Coursework: Microeconomics, Macroeconomics

High School Diploma

Activities and Societies: Astronomy Club, Varsity Volleyball, Basketball, and Golf