Erika (Poole) Jackson

Erika (Poole) Jackson Email and Phone Number

Regional Sales Director at Personify Health @ Personify Health
Erika (Poole) Jackson's Location
Greater Boston, United States, United States
Erika (Poole) Jackson's Contact Details
About Erika (Poole) Jackson

Erika (Poole) Jackson is a Regional Sales Director at Personify Health at Personify Health. She possess expertise in social media marketing, marketing, event planning, event management, marketing communications and 44 more skills. Colleagues describe her as "I had the good fortune and luck to have Erika as my advocacy coach. She went to bat for me whenever I needed, was prompt in responses and really put my needs and that of my organization at the front of the line. Her knowledge, steadfastness and attention to detail were paramount to the progress of my program. Never once did I feel like she wasn't prepared for our weekly calls or was annoyed by the work I asked her to do and/or help with. On a personal note- when she informed me she was departing Influitive for her next role at Virgin Pulse, I was sad for a couple of reasons. One- because I'd come to rely on her guidance and professionalism, as the program she helped me design is such that we were drawing the map as we went, to a large degree. But two- she had quickly come to be a friend, in addition to a coach, both of which are roles that, when you have the courtesy and personality that she does, come very naturally. To that end- she called me personally to inform me of the news. I genuinely appreciated that. She is without a doubt an asset to whatever organization is lucky enough to have her on board. I cannot recommend her highly enough."

Erika (Poole) Jackson's Current Company Details
Personify Health

Personify Health

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Regional Sales Director at Personify Health
Erika (Poole) Jackson Work Experience Details
  • Personify Health
    Regional Sales Director
    Personify Health Jan 2022 - Present
    Personify Health (formerly Virgin Pulse) is the only personalized health platform to provide health plan administration, holistic wellbeing solutions, and comprehensive health navigation – all in one place. Personalized, human-centric, and powerfully simple, Personify Health helps businesses optimize investments in their members while empowering people to engage more deeply with their health. Personify Health aims to address the issues of increasing healthcare costs and complexity by breaking down traditional silos found in healthcare and rejecting a one-size-fits-all mentality. Backed by decades of experience and global operations, the company brings together industry-leading health, wellbeing, navigation, and benefits solutions to offer a first-of-its-kind personalized health platform. The end-to-end platform makes it easier to proactively respond to people’s unique needs across their lives through a combination of data-driven personalization capabilities, a science-backed methodology, and concierge-level clinical services.
  • Virgin Pulse
    Senior Solutions Consultant
    Virgin Pulse Jul 2020 - Jan 2022
    Providence, Ri, Us
  • Virgin Pulse
    Solutions Consultant
    Virgin Pulse May 2018 - Jul 2020
    Providence, Ri, Us
    -supports strategic direct and channel accounts-subject matter and product expert supporting the sales team from qualification to close-provides software demonstrations throughout the sales cycle demonstrating custom configurations, branding, and program designs to meet client goals and objectives-collaborates with internal stakeholders to drive and lead sales strategy-supports RFI/RFPs and technical follow ups for opportunities-facilitates program design consultations and workshops for clients establishing program mission, vision, goals, roadmap, and recommended best practices for program success
  • Virgin Pulse
    Client Success Manager
    Virgin Pulse Jan 2017 - Apr 2018
    Providence, Ri, Us
    - manages strategic and enterprise accounts within the direct and channel partner book of business - responsible for identifying growth and expansion opportunities within accounts- manages all operational needs and oversees all reporting provided to accounts - designs and optimizes client programs - performs program analysis- generates and presents quarterly and annual business reviews with key stakeholders and executive leadership
  • Influitive
    Customer Success Manager & Advocacy Coach
    Influitive Jul 2016 - Dec 2016
    Toronto, Ontario, Ca
    - A strategic advisor offering guidance, best practices and expertise for their advocate programs- Hosts onsite consultations to assist clients in executing their customer advocacy programs including establishing strategy, vision, and program roadmap - Helps clients define advocate marketing goals and processes for tracking and measuring results against industry benchmarks and their business objectives - Responsible for renewals and identifying cross-sell and upsell opportunities within client base - Trains, onboards, and assists with product education and implementation- Collaborates with product on roadmap, identifying areas of pain for clients
  • Influitive
    Senior Associate Consultant - Professional Services
    Influitive Nov 2015 - Jul 2016
    Toronto, Ontario, Ca
    - trusted advisor and subject matter expert of advocacy and advocate marketing- guides and empowers clients to create successful advocate programs to align with key business objectives- defines and delivers project scope- delivers consulting from high level business strategy to technical assistance with implementation- produces content for clients and company collateral - educates new clients during implementation to drive long term product adoption
  • Applause
    Customer Advocacy Specialist
    Applause Apr 2015 - Nov 2015
    Framingham, Massachusetts, Us
    -Collaborated with sales to reduce churn, drives referrals, cross-sells and upsells-Managed a customer reference program of key stakeholders within top tier accounts-Created “random acts of delight” to surprise and delight clients.-Responsible for program planning and implementation to improve CSAT-Built and fostered a community of present and former Applause clients -Generated over 20 product reviews, 30 testimonials, and 15 sales referrals in two months
  • Applause
    Events Specialist
    Applause Oct 2013 - Apr 2015
    Framingham, Massachusetts, Us
    - Managed all domestic and international event logistics to support overall marketing strategy- Negotiated contracts and sponsorships to remain in budget - Managed multiple event and marketing budgets- Worked with creative and content team to create artwork and produce marketing materials.- Collaborated with acquisition team for Event ROI and event lead generation- Devised and actualized company event strategy and event process
  • Mass Technology Leadership Council
    Event Coordinator
    Mass Technology Leadership Council Sep 2012 - Oct 2013
    Dedham, Massachusetts, Us
    - Managed vendor relations and logistics of events including venue booking, catering, AV & registration- Responsible for design and creation of all necessary collateral for every event- Executed social media marketing for events including Twitter, Facebook, LinkedIn - Coordinated specific components of major events including Awards Judging Night, Summer Awards Reception for the Technology Leadership Awards Program and all Mentor/Entrepreneur Sessions for the Innovation unConference- Managed all sponsor relationships for events- Executed all email campaigns- Tracked event data for reporting and analysis

Erika (Poole) Jackson Skills

Social Media Marketing Marketing Event Planning Event Management Marketing Communications Facebook Social Media Email Marketing Public Speaking Marketing Strategy Time Management Sponsorship Lead Generation Customer Relationship Management Strategy Business Development Microsoft Office Social Networking Leadership Customer Service Powerpoint Blogging Crm Salesforce.com Customer Advocacy Ms Office Suite Entrepreneurship Advertising Sales Project Management Team Leadership Indesign Budgets Public Relations Microsoft Excel Nonprofits Community Outreach Online Marketing Volunteer Management Market Research Event Marketing Community Engagement Community Management Software As A Service Enterprise Software Consulting Strategic Partnerships Program Management Account Management

Erika (Poole) Jackson Education Details

  • University Of Massachusetts Amherst
    University Of Massachusetts Amherst
    Psychology

Frequently Asked Questions about Erika (Poole) Jackson

What company does Erika (Poole) Jackson work for?

Erika (Poole) Jackson works for Personify Health

What is Erika (Poole) Jackson's role at the current company?

Erika (Poole) Jackson's current role is Regional Sales Director at Personify Health.

What is Erika (Poole) Jackson's email address?

Erika (Poole) Jackson's email address is er****@****ive.com

What is Erika (Poole) Jackson's direct phone number?

Erika (Poole) Jackson's direct phone number is +177499*****

What schools did Erika (Poole) Jackson attend?

Erika (Poole) Jackson attended University Of Massachusetts Amherst.

What skills is Erika (Poole) Jackson known for?

Erika (Poole) Jackson has skills like Social Media Marketing, Marketing, Event Planning, Event Management, Marketing Communications, Facebook, Social Media, Email Marketing, Public Speaking, Marketing Strategy, Time Management, Sponsorship.

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