Erika Prada Email & Phone Number
@civica.co.uk
LinkedIn matched
Who is Erika Prada? Overview
A concise factual answer block for searchers comparing this professional profile.
Erika Prada is listed as Operations and Service Delivery Manager at Civica at Civica, a company with 2892 employees, based in London Area, United Kingdom, United Kingdom. AeroLeads shows a work email signal at civica.co.uk and a matched LinkedIn profile for Erika Prada.
Erika Prada previously worked as Senior Service Delivery Manager at Civica and IT Project Manager at Civica. Erika Prada holds Bachelor Of Science (B.Sc.), Web Development And Design, First Class Honours from Northumbria University.
Email format at Civica
This section adds company-level context without repeating Erika Prada's masked contact details.
AeroLeads found 1 current-domain work email signal for Erika Prada. Compare company email patterns before reaching out.
About Erika Prada
An accomplished Programme and Project Manager with a proven ability to deliver exceptional results, adept at ensuring each project meets its goals and adheres to budget. Equipped with over 15 years' experience delivering projects using PRINCE2 and Agile methodologies. Robust technical knowledge in Software as a Service and web development, with particular emphasis in user-centred design methodologies. A team player with strong interpersonal skills who build excellent working relationships with people at all levels. Goal oriented, self-motivated and adaptable individual
Listed skills include Change Management, Public Sector, Stakeholder Engagement, Leadership, and 43 others.
Erika Prada's current company
Company context helps verify the profile and gives searchers a useful next step.
Erika Prada work experience
A career timeline built from the work history available for this profile.
It Project Manager
Current
Operations Support Manager
Current
Business Transformation
Part of the team who coordinated a business change programme (£6m of projects) to modernise and improve the way the organisation delivers services to customers as well as delivering significant in-year and long term savings. I provided quality assurance and project support to a number of customer services, technology and shared services projects delivered.
Customer Services Manager
Managed the strategic delivery of the customer care policy for Barking and Dagenham from 2005 till 2010. I was responsible for supporting teams through self assessments and formal assessments, such as the Customer Services Excellent Standard (previously known as Charter Mark). In this role I was responsible for managing a budget of up to £200k for the.
Customer Care Coordinator
In this role, I developed customer care standards, set up and managed a group of mystery shoppers, supported the first Investors in people award and assisted the Chief Executive with research tasks. It was here when I started training in business project redesign (BPR) and assisted Deloitte and Northgate with the development of the first Customer.
Colleagues at Civica
Other employees you can reach at civica.co.uk. View company contacts for 2892 employees →
Ashley Horton
Colleague at CivicaGloucester, England, United Kingdom, United Kingdom
View →
DC
Damian Coverly
Colleague at CivicaLondon, England, United Kingdom, United Kingdom
View →
TB
Tejas Bhatt
Colleague at CivicaAhmedabad, Gujarat, India, India
View →
YT
Yongxing Tan
Colleague at CivicaSingapore, Singapore
View →
JP
J P
Colleague at CivicaSwindon, England, United Kingdom, United Kingdom
View →
MA
Mali Abuzeineh
Colleague at CivicaUnited Kingdom, United Kingdom
View →
KG
Katie Gordon
Colleague at CivicaMilton Keynes, England, United Kingdom, United Kingdom
View →
AV
Andrea Vasey
Colleague at CivicaUnited Kingdom, United Kingdom
View →
KG
Krushna Gaikwad
Colleague at CivicaPune, Maharashtra, India, India
View →
JB
Jemima B.
Colleague at CivicaUnited Kingdom, United Kingdom
View →
Erika Prada education
Bachelor Of Science (B.Sc.), Web Development And Design, First Class Honours
Practitioner, Lean Approaches, Business Transformation And Systems Thinking.
Practitioner, Business Process Re-Design
Int. Diploma, Management
Nvq Level 2, Customer Services
Bachelor'S Degree, Modern Languages
Frequently asked questions about Erika Prada
Quick answers generated from the profile data available on this page.
What company does Erika Prada work for?
Erika Prada works for Civica.
What is Erika Prada's role at Civica?
Erika Prada is listed as Operations and Service Delivery Manager at Civica at Civica.
What is Erika Prada's email address?
AeroLeads has found 1 work email signal at @civica.co.uk for Erika Prada at Civica.
Where is Erika Prada based?
Erika Prada is based in London Area, United Kingdom, United Kingdom while working with Civica.
What companies has Erika Prada worked for?
Erika Prada has worked for Civica, Icasework, London Borough Of Barking And Dagenham, and Lb Barking And Dagenham.
Who are Erika Prada's colleagues at Civica?
Erika Prada's colleagues at Civica include Ashley Horton, Damian Coverly, Tejas Bhatt, Yongxing Tan, and J P.
How can I contact Erika Prada?
You can use AeroLeads to view verified contact signals for Erika Prada at Civica, including work email, phone, and LinkedIn data when available.
What schools did Erika Prada attend?
Erika Prada holds Bachelor Of Science (B.Sc.), Web Development And Design, First Class Honours from Northumbria University.
What skills is Erika Prada known for?
Erika Prada is listed with skills including Change Management, Public Sector, Stakeholder Engagement, Leadership, Training, Local Government, Stakeholder Management, and Team Management.
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trialCheck these profiles if this is not the Erika Prada you were looking for.
View similar profiles