Erika Perez Email & Phone Number

Edison, New Jersey, United States

• Responsible for communicating training needs to managers and mapping development plans.
• Manage DMV checks, random drug screenings and background check for new hires.
• Follow federal and state laws and regulations when working with confidential files.
• Support HR team by onboarding all new hires, maintaining and generating HR reports.

• Coded all invoices and accounts accurately, ensuring funds were used in accordance with directives.
• Increased operational continuity through cross-training across departmental functions.
• Performed costing actives and processed all incoming purchase orders.
• Resolved escalated customer issues and managed all incoming calls.

Edison NJ

• Consistently met upsell goals by highlighting target merchandise with strategic approaches.
• Resolve customer complaints, client expectations and product concerns.
• Forecasting hiring needs, particularly at peak seasons.

Bachelor'S Degree, Communication And Media Studies

Deans List

Associate'S Degree, Education

Deans List

High School Diploma

Activities and Societies: Pathways Volunteer Club, History Club, and Basketball.