Erika Bowen

Erika Bowen Email and Phone Number

Erika Bowen's Location
Hampton Roads, Virginia Metropolitan Area, United States, United States
Erika Bowen's Contact Details

Erika Bowen personal email

n/a
About Erika Bowen

Active DoD Secret Clearance. Professional ITIL Certified Configuration Manager with 10+ years of Service Management experience. Enthusiastic team player with a passion for process efficiency and improvement, has documented dozens of procedures for US Army program office and manages over $2 million in software assets. Extensive experience facilitating CCB/TRB, has processed thousands of ECPs/CRs and strives for consistency, accuracy and excellence in all forms of communication and presentation.

Erika Bowen's Current Company Details
General Dynamics Information Technology

General Dynamics Information Technology

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Sr. Change Manager
Erika Bowen Work Experience Details
  • General Dynamics Information Technology
    Sr. Change Manager
    General Dynamics Information Technology Jul 2024 - Present
    Falls Church, Virginia, Us
    F-35 Joint Program Office OCIO
  • Ipower, Llc Virginia
    Configuration Manager
    Ipower, Llc Virginia Jan 2017 - Jul 2024
    Reston, Virginia, Us
    US Army - PM DoD BiometricsResponsible for Asset Management, Change Management, Knowledge Management and Configuration Management for PM Biometrics program office (Acquisitions); Manage Configuration Control Board (CCB) and Technical Control Board (TRB); Maintain software licenses, renewals, cost and tracking; Built and maintain SharePoint2013 structure for program and product office
  • Uspto
    Change Record Consultant
    Uspto Jun 2016 - Jan 2017
    Alexandria, Virginia, Us
    Developed a new Change Management TeamCreated streamlined and efficient procedures and process for maintaining a large scale technical environment across the USPTOCoordinated Change Advisory BoardManaged approval of Change Requests
  • Accenture Federal Services
    It Service Management Consultant
    Accenture Federal Services Aug 2013 - Jun 2016
    Dublin 2, Ie
    US Army- GFEBSManaged small CM Team for an SAP ERP projectMaintained documentation library, baselining process and procedures (Functional/Technical Design documents, Configuration Rationales and Configuration Designs)Managed the Change Control Board (CCB) Change Requests (from initiation through approvals and implementation)
  • Deloitte
    Consultant
    Deloitte Nov 2012 - Aug 2013
    Worldwide, Oo
    Internal Revenue Service (IRS)Served as project manager for implementing Change Management to technical divisions of a federal agency.
  • Accenture Federal Services
    It Service Management Analyst
    Accenture Federal Services Jul 2009 - Oct 2012
    Dublin 2, Ie
    US Army - GFEBSEstablished Release/Patch Calendar each year to map out all stages and deadlines for code changesWorked with Production Operations Functional teams to gather and track all Change Requests that require changes to ProductionDetermined size and scope of monthly patches and gathered required government approvalsMet twice weekly with all Functional Leads and Application Development resources to get current status on code development, testing, approvals, and validation strategyDeveloped and coordinated migration plans for each Monthly PatchMet with all Operations Leads to review schedule, migration timeline and procedures, confirm system availability, and establish no cross-team overlapFacilitated Monthly Patches and document all implementation validationsHosted weekly Technical Change Control Board meetings with Senior ExecutivesMaintained Long-Term Enhancement tracking documentation and schedulesDesigned new, modified existing, and maintained communications and reports delivered to client and internal audiences
  • Club Managers Association Of America
    Manager, Resources
    Club Managers Association Of America Jan 2006 - Jul 2009
    Coordinate auction at World Conference (raises over $35K annually), maintain CMAA's International Wine Society- to include working with the Board of Directors to implement changes and improvements. Coordinate subscriptions for premier membership and serve as direct liason for premier subscribers.
  • Bethesda North Marriott Hotel And Conference Center
    Event Services Manager
    Bethesda North Marriott Hotel And Conference Center 2005 - 2006
    Managed 20+ associates in their scheduling and daily assignements, primary floor manager for all on-going hotel events, ensured all events went smoothly, were set up correctly and met all safety requirements.

Erika Bowen Skills

Process Improvement Change Management Integration Cross Functional Team Leadership It Service Management Software Documentation Business Process Improvement Management Business Process Strategy Itil V3 Foundations Certified Incident Management Release Management Problem Management Event Management Sdlc Consulting Business Analysis Leadership Pmp Software Development Testing Business Transformation It Strategy Program Management Analysis Project Portfolio Management Vendor Management Visio Project Planning Management Consulting Project Management Requirements Gathering Software Development Life Cycle Configuration Management Change Control Board Technical Documentation Cross Functional Coordination Sharepoint Administration

Erika Bowen Education Details

  • Penn State University
    Penn State University
    Hospitality Management

Frequently Asked Questions about Erika Bowen

What company does Erika Bowen work for?

Erika Bowen works for General Dynamics Information Technology

What is Erika Bowen's role at the current company?

Erika Bowen's current role is Sr. Change Manager.

What is Erika Bowen's email address?

Erika Bowen's email address is er****@****ure.com

What schools did Erika Bowen attend?

Erika Bowen attended Penn State University.

What skills is Erika Bowen known for?

Erika Bowen has skills like Process Improvement, Change Management, Integration, Cross Functional Team Leadership, It Service Management, Software Documentation, Business Process Improvement, Management, Business Process, Strategy, Itil V3 Foundations Certified, Incident Management.

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