Sr. Director And Head Of Product
Current
May 2021 - Present
AeroLeads people directory · profile
Erik Ashby Email & Phone Number
Having a blast leading product research at Helpshift, a Keywords company.
at
Helpshift
1 work email found
@helpshift.com
2 phones found area 206
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Having a blast leading product research at Helpshift, a Keywords company.
Location
Lehi, Utah, United States
Who is Erik Ashby? Overview
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Quick answer
Erik Ashby is listed as Having a blast leading product research at Helpshift, a Keywords company. at Helpshift, based in Lehi, Utah, United States. AeroLeads shows a work email signal at helpshift.com, phone signal with area code 206, and a matched LinkedIn profile for Erik Ashby.
Erik Ashby previously worked as Sr. Director and Head of Product at Helpshift and Director of Product at Helpshift. Erik Ashby holds Bachelor’S Degree, Business Information Systems from University Of Phoenix.
Company email context
Email format at Helpshift
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{first}@helpshift.com
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AeroLeads found 1 current-domain work email signal for Erik Ashby. Compare company email patterns before reaching out.
Profile bio
About Erik Ashby
Director of Product and Product Marketing at Helpshift engaged in transforming 'Digital Customer Service' through messaging, automation bots and AI.A leader in technology who has been transforming digital customer service and enterprise collaboration from the inception of email to the explosion of today's most critical cloud services. Proven leader in end-to-end product development: creating a product vision, informing technical design, and driving final delivery. For 25+ years he has been driving transformation the world of services and collaborates with his leadership and direct product involvement of Novell GroupWise, Microsoft Exchange, Office 365, Microsoft Outlook, and now at Helpshift where he is leading their product and product marketing teams.Specialties: Program Management, Cloud and Collaboration Software, Communication, Building and Leading TeamsLife has 3 simple rules: (1) have fun, (2) work hard, and (3) get stuff done.
Listed skills include Cloud Computing, Microsoft Technologies, Software Project Management, Enterprise Software, and 15 others.
Current workplace
Erik Ashby's current company
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8 roles
Erik Ashby work experience
A career timeline built from the work history available for this profile.
Director Of Product
Heading the product and product marketing teams at Helpshift to transform 'Digital Customer Service' through messaging, automation bots and AI.
Feb 2019 - Nov 2021
Principal Program Manager Lead
Acting as Principal Program Manager at Helpshift, I am changing the way that the world engages with customer support.
Oct 2016 - Nov 2021
Principal Program Manager Ic / Lead - Outlook
Nov 2012 - Oct 2016
Senior / Principal Program Manager (Bpos -> Office 365)
Jun 2007 - Nov 2012
Senior Program Manager (Project Redbull)
Feb 2005 - Jun 2007
Program Manager / Program Manager Lead (Exchange)
Apr 1997 - Feb 2005
Product Manager And It Messaging Specialist
* On the leading edge of email during the 1990s, and was responsible for the deployment and management of one of the first world-wide messaging systems (Novell MHS and Novell GMHS)* Lead and deployed the world’s first collaboration software (Novell GroupWise) at Novell, and then enabled Novell’s customers to transition from MHS to Novell GroupWise by delivering GroupWise transition tools
Apr 1991 - Apr 1997
2 education records
Erik Ashby education
Bachelor’S Degree, Business Information Systems
University Of Phoenix
Associate’S Degree, Business Information Systems
Brigham Young University - Idaho
FAQ
Frequently asked questions about Erik Ashby
Quick answers generated from the profile data available on this page.
What company does Erik Ashby work for?
Erik Ashby works for Helpshift.
What is Erik Ashby's role at Helpshift?
Erik Ashby is listed as Having a blast leading product research at Helpshift, a Keywords company. at Helpshift.
What is Erik Ashby's email address?
AeroLeads has found 1 work email signal at @helpshift.com for Erik Ashby at Helpshift.
What is Erik Ashby's phone number?
AeroLeads has found 2 phone signal(s) with area code 206 for Erik Ashby at Helpshift.
Where is Erik Ashby based?
Erik Ashby is based in Lehi, Utah, United States while working with Helpshift.
What companies has Erik Ashby worked for?
Erik Ashby has worked for Helpshift, Microsoft, and Novell.
How can I contact Erik Ashby?
You can use AeroLeads to view verified contact signals for Erik Ashby at Helpshift, including work email, phone, and LinkedIn data when available.
What schools did Erik Ashby attend?
Erik Ashby holds Bachelor’S Degree, Business Information Systems from University Of Phoenix.
What skills is Erik Ashby known for?
Erik Ashby is listed with skills including Cloud Computing, Microsoft Technologies, Software Project Management, Enterprise Software, Saas, Software Development, Agile Methodologies, and Software Design.
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