Erik Ashby Email and Phone Number
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Director of Product and Product Marketing at Helpshift engaged in transforming 'Digital Customer Service' through messaging, automation bots and AI.A leader in technology who has been transforming digital customer service and enterprise collaboration from the inception of email to the explosion of today's most critical cloud services. Proven leader in end-to-end product development: creating a product vision, informing technical design, and driving final delivery. For 25+ years he has been driving transformation the world of services and collaborates with his leadership and direct product involvement of Novell GroupWise, Microsoft Exchange, Office 365, Microsoft Outlook, and now at Helpshift where he is leading their product and product marketing teams.Specialties: Program Management, Cloud and Collaboration Software, Communication, Building and Leading TeamsLife has 3 simple rules: (1) have fun, (2) work hard, and (3) get stuff done.
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Sr. Director And Head Of ProductHelpshift May 2021 - PresentSan Francisco, California, Us
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Director Of ProductHelpshift Feb 2019 - Nov 2021San Francisco, California, UsHeading the product and product marketing teams at Helpshift to transform 'Digital Customer Service' through messaging, automation bots and AI.
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Principal Program Manager LeadHelpshift Oct 2016 - Nov 2021San Francisco, California, UsActing as Principal Program Manager at Helpshift, I am changing the way that the world engages with customer support.
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Principal Program Manager Ic / Lead - OutlookMicrosoft Nov 2012 - Oct 2016Redmond, Washington, Us -
Senior / Principal Program Manager (Bpos -> Office 365)Microsoft Jun 2007 - Nov 2012Redmond, Washington, Us
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Senior Program Manager (Project Redbull)Microsoft Feb 2005 - Jun 2007Redmond, Washington, Us
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Program Manager / Program Manager Lead (Exchange)Microsoft Apr 1997 - Feb 2005Redmond, Washington, Us
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Product Manager And It Messaging SpecialistNovell Apr 1991 - Apr 1997Provo, Ut, Us* On the leading edge of email during the 1990s, and was responsible for the deployment and management of one of the first world-wide messaging systems (Novell MHS and Novell GMHS)* Lead and deployed the world’s first collaboration software (Novell GroupWise) at Novell, and then enabled Novell’s customers to transition from MHS to Novell GroupWise by delivering GroupWise transition tools
Erik Ashby Skills
Erik Ashby Education Details
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University Of PhoenixBusiness Information Systems -
Brigham Young University - IdahoBusiness Information Systems
Frequently Asked Questions about Erik Ashby
What company does Erik Ashby work for?
Erik Ashby works for Helpshift
What is Erik Ashby's role at the current company?
Erik Ashby's current role is Having a blast leading product research at Helpshift, a Keywords company..
What is Erik Ashby's email address?
Erik Ashby's email address is er****@****oft.com
What is Erik Ashby's direct phone number?
Erik Ashby's direct phone number is +120675*****
What schools did Erik Ashby attend?
Erik Ashby attended University Of Phoenix, Brigham Young University - Idaho.
What skills is Erik Ashby known for?
Erik Ashby has skills like Cloud Computing, Microsoft Technologies, Software Project Management, Enterprise Software, Saas, Software Development, Agile Methodologies, Software Design, Windows Azure, Program Management, Agile Project Management, Project Management.
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