Erika Smart M.A. Email & Phone Number

Santa Cruz, Ca, Us

Oversees the full spectrum of the City's communication functions and serves as the main media point of contact and spokesperson.

Aptos, Ca, Us

Ability to quickly adapt and change public speaking class to a fully online format in response to the COVID-19 crisis to serve a diverse student population. Commitment to integrity and teaching students to speak their truth. Focus on teaching students about strategic communication in the public sector and how to use persuasive messaging and manage divergent opinions. Organize and implement lesson plans and public speaking activities while fostering a sense of community in the classroom through discussions and group work.Completion of DE Academy, demonstrating effective practices in online course design.

Responsible for overseeing all Shelter operations including: client services, clinic services, andanimal control at an open admission Shelter with an annual intake of 5,000 and manages abudget of $5million. Progressive problem solver with an advanced background incommunication.Manages a staff of 32 and navigates complex personnel issues with managers and Santa CruzCounty Administrative Office.

Responsible for coordination, operation and delivery of Animal Shelter community outreach, volunteer, and public media relations programs while serving as a resource to other managers and staff within the Department, including supervision of over 40 staff members and 400 volunteers. Coordinates events that enhance public understanding and support of the Department’s development goals; serves as the staff representative to commissions, committees and task forces; coordinates development activities with other County departments, other public agencies and community groups; plans and facilitates community workshops and community meetings.Establishes and maintains contacts and relationships with schools, community and corporate groups, county departments, community leaders, and representatives of outside agencies and the media; develops and organizes community and media events, public service announcements, emergency and disaster planning, press releases, social media, and other publications to promote and publicize department functions and programs.

Santa Cruz, Ca, Us

Manage all fundraising campaigns and communication and marketing strategies. Maintain and execute social media plan and website development.Oversee all staff and volunteer functions and conflict resolution.

Chico, Ca, Us

CMST 131 Introduction to Public Speaking, California State University, Chico- Teach and assist students with writing speeches- Organize and implement lesson plans and public speaking activities - Post grades on-line via Blackboard and monitored plagiarism via turnitin.com- Use classroom technology to give lectures and record student speeches for evaluation- Encourage and guide students in exploring practical applications of theory- Foster a sense of community in the classroom through discussions and group work- Encourage students to choose and research topics they are passionate about- Interact and correspond with students during office hours and via e-mail

Chico, Ca, Us

- Assisted Communication Studies Department Chair with University SLO assessment - Analyzed all university departments SLO and organized outcomes for assessment committee- Provided CSU, Chico assessment committee with a summary of university wide SLO and communicated analysis of reporting strategies to advance assessment procedures

Chico, Ca, Us

Served as a coach for the competitive CSU Chico speech and debate team- Assisted students with competitive speech writing focusing on platform speeches: informative, persuasive, prose, poetry, and oral interpretation - Coordinated all aspects of in-state and out-of-state competitive team travel and team management. - Served as a judge at 15 speech and debate tournaments for both individual events and debate- Organized and implemented lesson plans and public speaking activities- Administered and corresponded with students during office hours and via e-mail- Fostered a competitive public speaking community amongst undergraduate students - Interacted with other coaches and team director to grade students- Co-organized the semiannual CSU Chico Rookie Tournament, a campus-wide public speaking event which simulates a competitive speech and debate tournament.

- Scheduled appointments, meetings, and worked directly with owners to ensure quality communication- Recruited new employees and conducted preliminary interviews - Ordered marketing materials and created company wide communication strategies - Planned company wide events and safety training seminars - Processed new employee paperwork and communicated expectations with new employees

- Communicating with customers in a customer service environment- Organizing large parties while ensuring outstanding costumer service- Customize my communication habits while working closely with team customers as well as providing support to employees and management

- Organized a public speaking program that helps Freshmen-Senior high school students with their communication skills- Responsible for organizing presentations and planning activities for training seminars- Ensure that students public speaking skills improveIn this position, I was recognized for my time and dedication to the students at the SPEI luncheon in Modesto, CA.

- Manage everyday radio station functions and broadcaster relations- Curating copy for social media, blog posts, podcasts, website, and on-air broadcasting - Event planning, focusing on community outreach- Social media and webpage management - Press release and public service announcement writer- Responsible for merchandise inventory and sales

- Manage wine tasting experience in a high-end restaurant- Provide excellent customer service while communicating with employees and management- Organize large events and customize all communication materials for customers- Manage social media

- Assisted with marketing and wine education events and programs- Main tasting room customer service representative - Organizing and hosting private wine tasting events - Assisted with the Edna Valley Abalone Farm wine tasting event

- 200 Volunteer hours at Kaiser Hospital in Modesto, CA- Patient care, customer service, and hospitality volunteer- Deliver books, movies, games, and flowers to patient rooms- Help patients to their appointments and around the hospital facility

Master Of Arts - Ma, Communication Studies

Bachelor’S Degree, Communication And Media Studies

Transfer, Communication And Media Studies