Erika Smee Email & Phone Number

Swindon, England, United Kingdom

Bristol, England, United Kingdom

▪ Working with cross-functional teams to understand their needs and support in customs guidance to ensure compliance of exports transactions across international borders, with special focus on the EU, NAN & APAC regions.▪ Accountable for defining, developing and implementing export and logistics process changes, rolling out strategic initiatives for improvement, ensuring these procedures are compliant with cross-border Customs Legislation and executed on the company quality system framework.▪ Overseeing new customers’ purchases orders and contracts, ensuring that clauses relating to customs compliance, applicable taxes, tariff and duties, delivery terms, international packaging regulations, and so on are well defined and in accordance with International Laws.▪ Manage the due diligence process providing technical support to the Export Control Manager, to guarantee that all orders have been cleared for export controls and are compliant with trade international regulations (UK Exports, ITAR, EAR) Proactively lead the Export Team with ownership for their development and operational performance, managing the day-to-day efficiency of the division (four direct reports).▪ Manage Spare Parts personnel ensuring that material handling tasks of picking, packing, despatching, and delivering goods are completed on time and in compliance with domestic and international requirements.▪ Work closely with the Operational Director and executive team on wider project planning in line with long-term business goals.▪ Monitor KPIs of partners across the logistics network, utilising data to build a full end-to-end picture ▪ Establish close collaboration with stakeholders to manage effective communication on resolving regulatory operational queries such us but not limited to Special Customs procedures, generating import duties savings on company import transactions.▪ Negotiate and manage logistics providers focusing on optimising delivery performance.

Bristol, United Kingdom

Swindon, United Kingdom

Bristol, United Kingdom

Quito

* Direct, manage and coordinate logistics, warehouse, transportation and customer service activities, leading and directing strategic planning for import and logistics.* Responsibility for handling technical details of international transportation, such as customs regulations and any necessary documentation.* Relationship building with old and new Suppliers, Logistics mediators and work closely with engineers to ensure the protection of freight in transportation.* Negotiate freight and shipping tariffs and evaluate the cost of transportation, services and inventory within my budget and distribution strategy.* Monitoring and reporting to Senior Manager level* Ensure Company is in compliance with laws and regulations regarding transportation, including hazardous materials, resolving any legal issues pertaining to transportation / distribution. * Manage customer service activities including order entry, follow up orders, backorders, logistics and customs. * Manage and develop interface with sales and production departments ensuring customer satisfaction including dealing, assisting and resolving customer’s problems. * Develop and maintain transportation system on domestic and international freight that ensures business needs are met.* Create and develop Financial and Import reports for the General Manager as required. * Maintain receiving, warehousing and distribution operations by initiating, coordinating and enforcing program, operational and personnel policies and procedures.* Safeguard Warehouse operations and contents by establishing and monitoring security procedures.* Motivate, organise and encourage teamwork within the workforce to ensure productivity targets are met.* Constant review and self-actualisation in changes of national and international regulations providing acquaintance in procedures of the Import.

Quito

* Plan and coordinate air and ocean shipments of merchandises from the Mitsubishi (Japan), International (USA), Hyundai (Korea) to company’s Warehouse. * Follow up, control and ensure clearance and delivery of all import goods from customs. Realise and monitor all goods working within required timeframe.* Interacting with Company’s suppliers to ensure proper import procedures are followed through choosing all local services providers: insurance, customs agents and Freight Forwards suppliers. * Updating knowledge on all customs clearance process and evaluate all self-study courses collaborating in constant training of company’s employees on changes in import procedures.* Supervising and organising the undertakings and workings of import department assistants to ensure the smooth and compliant handling of all aspects of the import process.* Administering the flow of merchandise and consignments, and making sure that the import commodities and business products are transported properly and approved by the customs after processing.* Assessing and checking the necessary papers for conducting different Incoterms specific schemes (FOB, C&F,CIF,DAT, DAP according with INCOTERMS 2010) and receiving custom agreements and bills that needs to be included in the accounts of trade goods and products.* Assessing various ways and means of import transportations and facilitating the processing of invoices for providing the costs. * Formulating and organizing import reports in the organisation with respect to merchandise, trade conditions and marketing prices.* Negotiating terms and conditions on contracts with freight forward companies in order to generate good network strategies.* Process and follow up import documentation such as P.O. lists, bills of landing, backorders and shipping orders using computer databased technology.*Submit invoices of the goods and equipment received in the warehouse for payment and inventory control.

Quito

* Gathering the necessary information and documentations to issue, process and complete letters of credit and other international banking credits used as forms of international payment.* Checking all information thoroughly to ensure there are no errors and what is being presented is evaluated and validated correctly in the interest of the bank and its policies.* Advising, negotiating, amending and confirming Letters of Credit (L/C) verification of L/C for compatibility with Compliance requirements.* Examination of documents under documentary credits, communication with foreign banks, calculation of commissions and charges, responsibility for tracers and diaries within transactions done.* Payments for the documents presented within Letter of Credit, settlement of received commissions for Client, cancellation of expired Letters of credit, correspondence concerning payments and cancellations of LC.* Issuing, amending and liquidating all types of letters of guarantee (bid bond, performance payment, standby and collections).* Sending, reviewing and responding financial transactions and communications using SWIFT system (Society for Worldwide Interbank Financial Telecommunication) in a secure standardised and reliable environment* Interacting on a daily basis with Operations Department, International Banks, and Customers.* Preparing accounting and other reports for the information of Management.* Report directly to senior Finance Officer and Vice-president of the department.* Approving permissions (licences) of import and export online.

Quito

* Checking and preparing all inland logistics transport documents covering all South American countries to meet customs and feeding into the database.* Communication with shipping inland lines, agents and hauliers as appropriate and as required in order to facilitate movement and processing of goods. * Maintaining communication and control through all phases of the journey, including timely pick-up and delivery. * Maintaining current knowledge of relevant legislation, political situations and other factors that could affect the movement of inland freight.* Offering consolidation services by road, ensuring cost-effective and secure solutions to small shippers who have insufficient cargo to require their own dedicated units through LCL (less than full container load).* Arranging insurance and assisting the client in the event of a claim.* Arrange customer delivery bookings.* Arranging appropriate packing, taking account of climate, terrain, weight, nature of goods and cost and the delivery and warehousing of goods at their final destination.* Negotiating contracts and transportation and handling costs with clients. * Arranging payment of freight and other charges or collection of payment on behalf of the client creating necessary invoices.* Arranging courier and specialist hand-carry services.* Monitor customer deliveries and manage any issues while communicating with Department Manager.

Master Degree In International Business, International Business/Trade/Commerce, Distinction

Activities and Societies: Elected Student Faculty Vice President

Cmi Level 5 Diploma In Management And Leadership, Management And Leadership, Level 5

My academic professional modules covered as follows: * Managing Recruitment and Selection, Information Based Decision Making, Resource.