Erika Stringer Email & Phone Number

Atlanta, Georgia, United States

Process schedule loads and verifications for partners and clients. Monitor ad plays in various systems and identify areas with outages. Notify partners and internal teams. Address missing content with partners and process new ad variants for scheduling.

Atlanta, Georgia, United States

• Built and maintained television programming, including arranging breaks within shows, based on programming information from licensed sources and local origination channels. • Created and managed break structures to ensure seamless transitions during scheduled programming. • Adhered to strict deadlines to ensure timely scheduling of breaks and commercials. • Resolved programming discrepancies by cross-checking network affiliate sites to ensure accurate program structures. • Managed CCI advertising reservations under the direction of Cox Media liaison, ensuring accurate placement and scheduling. • Monitored and reported inventory changes to the sales team, ensuring spot schedules were aligned with available inventory. • Demonstrated expertise in using the Manual Schedule module to effectively manage spot scheduling and resolve any issues by deadlines. • Managed projects by distributing tasks, training team members, and tracking milestones to ensure timely and effective progress. • Initiated and monitored finalization processes to identify and resolve potential error messages. • Processed the market’s scheduling grids, programming grids, and fulfilled other programming requests. • Generated commercial playlists, ensuring all spots were correctly scheduled and aired on time.

Atlanta, Georgia, United States

• Managed the full contract lifecycle, including activating new contracts, revising contract lines, and creating new agreements such as Teleamerica contracts. • Maintained ongoing contract updates, ensuring accuracy and compliance throughout. • Performed order processing duties, including exporting, approving, and rejecting orders (NCC and others) with clear, documented reasoning before returning them to the market. • Expert in using Strata and Novar databases to process next-day orders within strict deadlines. • Trained new contractors on the contract management process, software use, and continuity practices, including Tim National operations. • Applied and processed ad copy instructions for contracts, ensuring timely implementation for next-day operations. • Ran ad copy reports and applied instructions according to market requirements, ensuring all were processed by deadline. • Collaborated closely with the Encoding Librarian to ensure accurate traffic and ad copy processing. • Acted as a liaison between departments, handling special tasks and assignments, including Teleamerica-related projects, and worked alongside the Quality Assurance Specialist.

Atlanta, Georgia

• Assisted customers with account and billing inquiries, ensuring accurate and timely resolution.• Added new services to customer accounts, improving satisfaction and enhancing service offerings.• Processed repair tickets efficiently, coordinating with technical teams to address customer issues.• Maintained high levels of customer satisfaction through effective communication and problem-solving.

Jamaica, New York

• Performed general administrative and operational support duties, ensuring alignment with department goals and directives.• Prepared, reviewed, and organized routine correspondence, documents, and reports for internal and external stakeholders.• Coordinated schedules and meetings, ensuring seamless operations and compliance with office policies.• Managed accounts payable/receivable, billing, invoicing, and budgeting, ensuring financial accountability.• Supervised a team of eight clerks, overseeing daily office functions and ensuring adherence to departmental guidelines.• Worked independently under minimal supervision to handle office operations and project management.

Bachelor'S Degree, Business Administration And Management, General

Bachelor Of Business Management