Erika W.

Erika W. Email and Phone Number

Customer Support Specialist @ Rippling
Newport Beach, CA, US
Erika W.'s Location
Newport Beach, California, United States, United States
About Erika W.

As a soon to be Business Administration graduate from Arizona State University, I have a passion for bridging the gap between business and technology. I have developed and applied my tech skills in various industries, such as real estate, healthcare, and social media.Most recently, I worked as a Credentialing Specialist II at Aya Healthcare, where I assisted candidates during the compliance process and exceeded the key performance indicators. I also maintained and built relationships with internal and external parties, and demonstrated the ability to function independently and efficiently within my role. Previously, I was an Administrative Assistant and Realtor Assistant at Kahoalii Real Estate Group, where I managed all aspects of social media, marketing, and communication, as well as data entry, research, and customer service. I also have multiple certifications in creating flowcharts and other technical skills. My goal is to leverage my tech expertise and business acumen to help organizations and individuals achieve their objectives and optimize their performance. I am always eager to learn new tools and techniques, and to collaborate with diverse and dynamic teams.

Erika W.'s Current Company Details
Rippling

Rippling

View
Customer Support Specialist
Newport Beach, CA, US
Website:
rippling.com
Employees:
5836
Erika W. Work Experience Details
  • Rippling
    Customer Support Specialist
    Rippling
    Newport Beach, Ca, Us
  • Sable Corporation
    Human Resources Compliance
    Sable Corporation
    Newport Beach, Ca, Us
  • Intela Staffing, Llc.
    Payroll Compliance Coordinator
    Intela Staffing, Llc. Aug 2024 - Present
    Orange County, California, United States
  • Aya Healthcare
    Credentialing Specialist Ii
    Aya Healthcare Jun 2023 - Feb 2024
  • Aya Healthcare
    Credentialing Specialist
    Aya Healthcare Feb 2022 - Jun 2023
    Remote
    Soley working on the Sutter Health account------• Consistently exceeded 98% Key Performance Indicators (KPIs) in a fast-paced environment, maintaining a strong sense of urgency to meet deadlines and start dates • Drove onboarding efforts by managing a team of over 50+ nursing staff daily, fostering personal relationships (primarily via phone) while coordinating vaccine record ETAs, ensuring timely completion of new-hire blood work and drug tests, completing pre-start exams, and gathering confidential documentation for hospital submission • Acted as liaison between internal and external parties, promoting trust and effective communication to streamline credentialing methods • Demonstrated the ability to independently manage workload and cover for other Credentialing Specialists as needed, ensuring seamless operations • Implemented solutions and de-escalated difficult situations to contribute to departmental process improvements, maintaining a client-focused approach with minimal supervision
  • Kahoalii Real Estate Group
    Administrative Assistant/Realtor Assistant
    Kahoalii Real Estate Group Jun 2019 - Dec 2021
    Newport Beach, California, United States
    • Managed incoming emails, calls, texts (60+ requests per day) • Managed video creation, editing, and distribution for company accounts on various social media and real estate focused platforms • Conducted comprehensive real estate and property research, managed MLS data, and utilized CRM software platforms for efficient client and database management • Maintained Excel tracking sheets, processed invoices, performed data entry, and produced/fulfilled marketing materials
  • Boys & Girls Clubs Of America
    Mentor At The Boys And Girls Club
    Boys & Girls Clubs Of America Aug 2017 - Dec 2020
    Newport Beach, California, United States
    • Supervised & instructed a class of over 30 students throughout the year, and effectively managed over 15 kindergartners during summer sessions, including on field trips, ensuring a safe environment • Go-to staff member for all tech-related improvements and issues • Served as positive role model for children through appropriate dress, speech, and attitude • Supported students in making positive behavior choices and implemented disciplinary measures when appropriate as well as provided homework assistance, academic enrichment, and fitness through curriculum and materials provided by the company • Spearheaded improvement to login/out process using iPads to make it convenient for parents

Erika W. Education Details

Frequently Asked Questions about Erika W.

What company does Erika W. work for?

Erika W. works for Rippling

What is Erika W.'s role at the current company?

Erika W.'s current role is Customer Support Specialist.

What schools did Erika W. attend?

Erika W. attended Arizona State University, Orange Coast College, Corona Del Mar High School.

Who are Erika W.'s colleagues?

Erika W.'s colleagues are Revyn Crowley, Amber Rasmussen, Stacy Carrigan, Nikilesh E, Kyle Much, Sreehari Jayaprakash, Saiful Khan.

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