• Integrate advanced digital solutions to enhance Distributed Energy Resource (DER) management, focusing on boosting electric system reliability and resilience.• Employ sophisticated GenAI models and analytics to drive strategic decisions, optimizing energy distribution and maximizing the efficiency of clean energy resources to meet both community needs and grid demands.• Lead cross-functional teams and collaborate with diverse stakeholders to advance grid modernization technologies, ensuring seamless integration of forecasting systems with ADMS and DERMS platforms.• Proactively navigate industry trends and regulatory changes, improving project delivery, achieving sustainability goals, and ensuring regulatory compliance.• Oversee the migration of legacy systems to cloud-based platforms, automating forecasting processes and optimizing data pipelines for scalability and cost efficiency.

• Directed projects worth over $2.5 million at AT&T, aligning with strategic goals and concluding consistently under budget.• Secured and managed funding using PRISM and controlled budgets and demands using EnterpriseOne, enhancing cost efficiency and resource allocation, contributing to nearly $10 million in savings for the year.• Led cross-functional teams to meet stringent project deliverables at AT&T, ensuring compliance with project specifications and timely delivery of high-quality outcomes.• Served as vital link between development teams and senior management, ensuring projects were consistently aligned with broader business objectives and successfully implemented changes.• Built and maintained robust relationships with clients and stakeholders, fostering trust and open communication to enhance project transparency and stakeholder engagement.• Proactively monitored project progress, swiftly identified potential risks, and implemented targeted corrective actions to mitigate impact, ensuring project success.• Orchestrated regular stakeholder meetings to update on progress, resolve concerns, and manage expectations effectively, ensuring all parties were aligned and informed.• Streamlined operations and boosted productivity with quick, impactful changes through JDI Quick Hits initiative.• Improved billing and collections for multiple sectors, enhancing customer satisfaction and operational agility.• Optimized billing and collection processes by integrating CFM and EFMS, improving project financial management.

• Managed a team of 24 developers, implementing Agile methodologies to enhance collaboration and efficiency.• Conducted Agile ceremonies to improve project delivery times and team autonomy, manage product backlogs, and align features with business objectives.• Streamlined project management with a Jira-based system, increasing transparency and adaptability.• Directed strategic initiatives for Cook Nuclear Plant, enhancing support for critical Maximo Nuclear workstreams (S2S, MMD, AM, WM)• Reduced new Jira defects by 30%, improving system reliability, and executed critical interventions with minimal disruption.• Instituted regular retrospective meetings to drive continuous improvement and utilized data-driven insights to enhance product functionality.• Demonstrated adaptability and exceptional organizational skills, consistently delivering successful business outcomes on schedule in fast-paced environments.

• Established Innovartica in Costa Rica, specializing in management consulting, service delivery, change management, and software validation for FDA compliance.• Spearheaded robotic process automation initiatives and collaborated closely with customers, management, and sales teams to tailor solutions based on understanding of client needs.• Conducted extensive market research, enabling data-driven decision-making to help clients stay competitive.• Provided expert guidance on industry trends, ensuring clients maintained strategic advantage in their respective markets.

• Managed delivery and technical cutover of Manufacturing ERP templates to GSK factories, ensuring uninterrupted supply chain operations for respiratory and consumer healthcare products.• Coordinated SAP-related changes and transports across factories in Spain, Ireland, and France, facilitating seamless integration while maintaining high operational standards.• Implemented robust quality assurance practices to enhance reliability and performance of ERP systems during development and deployment phases, supporting GSK's respiratory and consumer healthcare products.• Developed and refined cutover methodologies to support strategic IT needs and ensure smooth transitions with minimal disruption in manufacturing settings.• Enhanced team performance and customer satisfaction by effectively mentoring team members and leveraging data-driven insights to optimize operational efficiency.

• Defined and deployed Global ERP templates for GSK's commercial businesses, aligning project scope and deliverables with stakeholder expectations and ITIL processes.• Oversaw comprehensive documentation, SAP implementations, and governance, utilizing MS Project to track progress, monitor risks, and manage service transition procedures.• Led successful service transitions for ERP programs (CERPS & MERP), coordinating with service providers and managing stakeholder relationships to ensure seamless business go-lives.• Developed and enforced detailed transition plans with clear roles, responsibilities, and milestones, enhancing process integration and operational efficiency.• Implemented proactive training and change management strategies, significantly minimizing business disruption during simultaneous transitions.• Established robust testing and troubleshooting protocols to maintain high service quality and documented resolutions to support continuous improvement efforts.• Coordinated with external vendors and led cross-functional teams, applying problem-solving skills to deliver projects within tight deadlines and ensure exceptional service delivery.

System: SAP R/3 Version 7.2 – SAP GUI Role: Technical Product Consultant, Content Developer for SAP modules FI, HR, PP, PE, QM, and W&D).The creation of comprehensive end-user training materials, using market leading e-learning tools such as Assima's Training Suite; which applies bespoke Thin Cloning Technology to create system simulations that replicate the functionality of any IT application.

• Analyzed client needs using consultative approach to develop custom software solutions, enhancing user satisfaction and operational efficiency.• Produced detailed technical documentation and system configurations to ensure clarity and compliance and improved system performance through effective troubleshooting and adopting new technologies.• Drove strategic initiatives and process improvements, showcasing leadership and collaboration with upper management and cross-functional teams.

• Served as Technical Product Consultant and Content Developer for SAP HR Modules, including Personnel Administration (PA), Organizational Management (OM), Employment Self-Service (ESS), and Success Factors (SF)• Focusing on system design, development, and implementation based on client requirements.• Enhanced system productivity and performance through detailed analysis of work processes, innovative system design, and performance tuning• Provided mentorship to junior developers, promoting a collaborative learning environment and professional growth within the team.

• Led as Technical Lead, Content Developer, and Reviewer, ensuring successful delivery of converted STT material and uploading 2,000 courses to Shell's servers, adhering to compliance processes and regulations.• Tuned systems to enhance performance and corrected, modified, and upgraded software for improved functionality.• Conducted thorough testing to ensure company products met high standards of quality and reliability, contributing to overall functional compliance.

• Collaborated with Subject Matter Experts to develop and support ERP solutions, focusing on SAP modules like HCM, HR, IF, and Payroll• Translated customer requirements into use cases and workflows, enhancing system logic and testing procedures to ensure optimal functionality and user satisfaction.• Managed training, documentation, and rigorous testing processes to prevent bugs and improve data analysis capabilities, significantly boosting ERP system reliability and performance.

• Led system and database analyses, enhancing functionality and ensuring data confidentiality while implementing security measures and critical system updates.• Developed and implemented internal solutions to improve process efficiency, utilizing InfoPath and SharePoint, and conducted software testing to resolve ERP system issues.• Facilitated audit remediation and compliance checks in London, generating crucial end-user reports and providing targeted technical and functional recommendations.