Erika Escobar Email & Phone Number

Mountain View, Ca, Us

- Efficiently managed administrative tasks and provided dedicated sales support to a team of 7 Account Executives, contributing to overall sales growth- Scheduled meetings with internal and external stakeholders across time zones- Oversaw meeting preparation by scheduling support meetings, collaborating with product specialists, and preparing agendas- Shared industry and solution specific knowledge in meetings while also taking minutes and following up on action items post-call- Managed relationships with ISV partners by regularly meeting with partners to strategize on joint opportunities to win business in my accounts- Collaborated with Field Sales and Cloud Engineers to execute sales campaigns, map customer needs to Google Cloud solutions, and drive timely CRM updates to manage pipeline- Generated new business opportunities by strategically targeting and engaging key stakeholders within greenfield and spender accounts- Planned executive-level events focused on deepening account engagement- Outlined sales motions and created resources to sell Google products that were replicated across the organization- Encouraged collaboration and community across the BDR org by organizing in-person and virtual events as a member of the SFO culture committee

San Francisco, California, Us

- Drove pipeline growth by uncovering new business opportunities through data-driven prospecting, persuasive cold calling, and tailored outreach- Scheduled and qualified stakeholders to ensure high-quality business opportunities were moving to the next stage

New York, Ny, Us

MEMBER EXPERIENCE:- Spearheaded community initiatives designed to create connections between members, including member introductions and curating live and virtual events- Conducted regular study of customer needs & driving factors of service NPS, and propose for relevant programs/actionsSALES:- Performed discovery qualification and scheduled in-person/virtual tours to educate prospective customers and discover opportunities- Developed and executed lead generation and sales conversion strategies in coordination with Account Executives- Managed all existing accounts for the building while maintaining <90% occupancy- Responsible for selling and total account management activities for companies with >75 employees- Tracked opportunities and documented all communication via SalesforceOPERATIONS:- Analyzed performance metrics against regional budget KPIs and identified areas for improvement- Ensured that member-related issues and maintenance projects were resolvedpromptly to meet SLA requirements- Hosted training sessions for colleagues on data analytics tools - Looker, Power BI- Facilitated ongoing construction and maintenance projects, working closely with our internal partners and external vendors to work through tight timelines- Implemented inventory management processes and submitted requisitions- Conducted detailed quality control walkthroughs to address immediate issues,pre-empt potential future issues- Scheduled and coordinated move-ins and move-outs, prepare for new memberonboarding process- Successfully streamlined construction processes to ensure on-time execution ofa custom 2-floor buildout- Developed positive working relationships with property management andvendors

New York, Ny, Us

- Oversaw daily operations of team and studio experience for a luxury brand by consistently providing a high level of service- Created, developed, and oversaw the onboarding and training process for full-time and part-time employees, while coaching and delivering ongoing feedback to managers and employees- Implemented action plans to maximize consumer engagement and retention Worked with strategic partners to provide event programming for fundraisers and corporate events- Participated in the planning and preparation for the opening of the Las Vegas location, and was on-site to facilitate the completion of the studio- Provided weekly reports on HR, Marketing, Rider Engagement, and Retention- Exceeded contribution margin goal by <$250K at EOY

New York, Ny, Us

- Controlled the studio’s operating expenses and finances including reporting daily, weekly, and monthly sales from retail and ridership- Managed emergency and preventative facilities operations to maintain brand standards as measured by a quarterly facilities review- Researched and developed outreach plans to community and corporate partners to increase overall brand awareness

New York, Ny, Us

- Supervised the opening and closing of the studio; responsible for the completion of operational procedures, delegation of duties, and ensuring a hospitable consumer experience- Provided front-desk support to all riders and was first-level support and issue resolution for rider’s medical needs and for any studio issues- Worked with the studio manager to oversee rider experience and provide daily feedback for improvement in staff training and operations.

Beaverton, Or, Us