Erik Binns Email and Phone Number
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SaaS Marketing and Customer Success Leadership | Experienced Product Manager, Planner, and Marketer with 30+ years of experience in the Automotive and HD Trucking Industries.
Labstats
View- Website:
- labstats.com
- Employees:
- 32
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Director Of Customer Success And MarketingLabstats Mar 2022 - PresentIdaho Falls, Idaho, United StatesImplement customer engagement and outreach programs to increase retention, broaden understanding of product value, expand deployment and reduce churn. Leadership in account management, onboarding, renewals and customer service. SaaS marketing leadership in outbound, content and online presence.
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RealtorColdwell Banker Apex, Realtors Jul 2020 - Mar 2022Dallas-Fort Worth Metroplex -
Segment Business Leader, Marketing Director, Senior Product ManagerStemco Products 2013 - 2020Longview, Texas, United StatesSenior Product Manager - New product identification, prioritization, development and launch. Pricing and price quoting (Aftermarket and OEM). Sales targets, cost management, forecasting, supply chain, inventory, order management, and margin stewardship. Sales tool development and training. Marketing communication content development and approval.Marketing Director - Marketing communications: Updated brand messaging and literature appearance. Launch critical new product ($2M program. Creative agency interface, commercial personnel onboarding, trade show oversight, and sales / customer council meeting administration. Pricing: Managed pricing team. Updated pricing information distribution process ($22K annual savings), for improved cusotmer satisfaction. Customer Service: Managed customer service teams in US, Canada and Mexico. Total team headcount - 30.Segment Business Leader - P&L and share growth responsibiity. Increased assigned product lines revenue over 30% ($53M to $70M). Captured $2.6M of new product business through existing customer using multinational approach with new-to-company pricing approach. Pricing development and quoting. Annual sales forecast and budgeting development. Sales training and product knowledge development. -
Marketing Brand Manager, Product Planner And Program ManagerPeterbilt Motors Company 1998 - 2013Denton, Texas, United StatesOn-Highway Marketing Manager - Development and execution of product launch plans, collateral, and events. Launched new truck line (Model 579) successfully. Launch traditional prodcut appearance packaged, driving record margin per unit sold.Program Manager - Established timelines and budgetary controls. Led technical reviews, supplier conferences, program status reports, and pilot builds. Oversaw launch of new truck model ($1.5M program) and first-in-industry in-cab infotainment system ($2M program).Medium Duty Product Planning Manager - Peformed Voice of Customer studies to determine customer needs and wants. Develped "Book of Wishes" to drive product development activities. Established mid- and long-term product plans.Medium Duty Marketing Manager - Managed and studied customer satisfaction levels and programs. Improved product manufacturing efficiency through 19% reduction in options, while maintaining high customer satisfaction levels.Marketing Brand Manager, On-Highway Trucks - Established Product Plan and 10-year development strategy. Senior Management presentation writing and support. Conducted annual market immersion studies to support product plan and development strategy.Trade Show Management - 15 years of planning and on-site execution of product related trade show set-up and attendance. -
Product PlannerFord Motor Company 1988 - 1998Dearborn, Michigan, United StatesTruck Powertrain Product Planning Supervisor - Developed 10-year North American and European truck engine, transmission and driveline strategies. Gained approval for $750M engine program to support F-Series products. Coordinated marketing, financial, engineering and manufacturing inputs.Advanced Powertrain Senior Product Planner - Lead cross-functional engine and transmission technology strategy team. Created Ford's first corporate fuel economy 'bundling' analysis and implementation planCross-Carline Product Planner - New and emerging technology investigation, viability analyses, and strategy development. Member of cross-functional teams to launch first passive anti-theft systems, adjustable foot pedal systems, and in-mirror turn signal notification systems.Quality Development Engineering Planner - Coordination of engineering, marketing, and vehicle program office inputs to product development and improvements processes. Focus: Joint venture products with Mazda and Kia Motors. Warranty analysis, port-of-entry inspections, and quality improvement planning.
Erik Binns Skills
Erik Binns Education Details
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Marketing -
Brigham Young UniversityDesign Engineering Technology -
Design Engineering Technology -
Design Engineering Technology
Frequently Asked Questions about Erik Binns
What company does Erik Binns work for?
Erik Binns works for Labstats
What is Erik Binns's role at the current company?
Erik Binns's current role is Customer Success and Marketing Leader - The journey is what matters!.
What is Erik Binns's email address?
Erik Binns's email address is er****@****mco.com
What is Erik Binns's direct phone number?
Erik Binns's direct phone number is (662)-329*****
What schools did Erik Binns attend?
Erik Binns attended Indiana University Bloomington, Brigham Young University, Brigham Young University, Brigham Young University.
What skills is Erik Binns known for?
Erik Binns has skills like Product Development, Automotive, Marketing, Cross Functional Team Leadership, Forecasting, Product Marketing, Competitive Analysis, Leadership, Marketing Strategy, Strategic Planning, Pricing, New Business Development.
Who are Erik Binns's colleagues?
Erik Binns's colleagues are Haley Davis, Megan Schauers, Bre Myers, Matt Darrington, Josh Schofield, Joshua Schofield, Saumya Prakash Mishra.
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