Erik Birkholz Email & Phone Number

Elmore, Ohio, United States

Clyde, OH

Clyde, Ohio

Maumee, Ohio

Westerville, Ohio

As an Account Executive at GSW, I serve as the client's day-to-day point of contact for all initiatives. Our client, the Managed Healthcare Services business unit of Lilly Diabetes, is one of the largest at our agency. Daily responsibilities include:- Managing client expectations regarding tactical delivery, pushing back when necessary- Managing on-time.

Westerville, Ohio

• Dramatically improved the corporate client development website, resulting in more efficient, effective, and widespread utilization.
• Produced instructional and informative internal documents to streamline workflow and improve employee performance.
• Developed strategic documents outlining key prospect information to aid executives in business development activities.
• Tracked and logged enterprise-wide integrated business development opportunities and activities.
• Performed thorough competitive assessment to help determine and illustrate company standing amongst the largest competitors.

• Strictly enforced lab policies and monitored facility and computer usage.
• Provided exceptional support to students with questions or problems with computers.
• Managed facilities by cleaning machines and performing needed maintenance on equipment.

• Aided students in a one-on-one environment to focus on a specific math concentration.
• Facilitated bi-weekly open forums to answer questions from any student and any concentration.
• Reinforced student understanding and instilled confidence, which improved class performance.

• Successfully managed a Logistics Broker’s account and fulfilled daily responsibilities.
• Effectively negotiated rates with trucking companies to create the best value for customers while maximizing account revenue.
• Mastered the company’s proprietary software to create new entries, schedule driver appointments, track load progress, and benchmark account performance.
• Generated a database of potential new customers using the company database and online research.

• Diligently maintained the produce department by performing cleaning and stocking responsibilities.
• Provided superior customer service for the department and surrounding areas.