Part of the Agile Center of Excellence responsible for enhancing VodafoneZiggo's business agility. Improving customer-, value-, and data-driven operations across the entire organization. Encouraging multidisciplinary collaboration, fostering transparency, and cultivating a culture of continuous improvement.1) Training, advising, and coaching various tribes and squads within the Technology Mobile Network department:o introduction and enhancement of quarterly planning eventso establishing a continuous improvement cadence within tribeso training/coaching on epic refinemento role, team, and leadership coaching2) Advising, facilitating, and coaching on the enhancement of portfolio management within the B2C cluster, particularly focusing on improving customer- and value driven prioritization. Additionally, being part of the community of practice for company-wide portfolio management, establishing guidelines, continuously improving the way of working and sharing best practices.

As part of the Transformation Team, I helped to make Schiphol Group more value driven, customer focused and flexible. As a self-organizing team, we were responsible for creating the transformation vision, a plan of approach for the transformation and supporting teams and departments in the transformation. Apart from this, I coached several individuals, teams and departments, developed trainings and trained Schiphol colleagues.Focus areas:1. Value Driven Portfolio Management: Putting focus on customer value first distinguishes this way of portfolio management from traditional ways. If the customer value to be delivered is clear, focus shifts to the required solutions delivering the required value. Doing portfolio management this way optimizes value from your investments and makes you more flexible in managing the project portfolio. I helped (management) teams and departments, by training, coaching and facilitating, to change the way they do portfolio management, by making value management the starting point.2. Individual and (management) team coaching:Help individuals (e.g. scrum masters, product owners, managers) and teams to improve their way-of-working and performance based on the agile values and principles. 3. Agile training:Design, develop and give a broad range of high quality and interactive agile trainings: Agile Awareness, Value Driven Portfolio Management, Scrum Master, Product Owner, Agile Leadership, Agile Facilitator.4. (Remote) Facilitating:Improve the quality and effectiveness of (online and offline) meetings and workshops by clear goal setting, using interactive techniques and creating a safe, professional and collaborative environment. I set up a facilitator guild to spread this skill in the organization.

Responsible for setting up a dedicated virtual IT team within the Parking & Mobility Services department as one of the first teams within Schiphol to work closely together with the business following the agile principles and practices. I helped the team to step-by-step go from a project-driven to a value-driven way of working.

As change manager involved in the setup and expansion of the eTransformation value stream, responsible for delivering maximum value with a multi-disciplinary team, working with scrum according to the SAFe framework. I helped teams within the value stream, but also stakeholders outside the value stream to improve the way-of-working and collaboration.In parallel, being involved in the agile transformation 'program', aiming to make the entire T-Mobile organization more agile by spreading the agile mindset.

End-2-end responsible for setup, planning and execution of wide range of projects and programs, delivering all relevant process and technical changes. - Stakeholder management and support- Project planning- Project team leadership- Progress reporting- Issue and risk management- Budget controlExamples:- Development and introduction of new price plan line-up- Customer migration projects as part of the T-Mobile/Orange merger- Program management of T-Mobile reorganization in 2011/2012.- Introduction of new handset insurance line up with external insurance party. - Introduction of digital customer contracts in T-Mobile shops and home delivery channels- Internet related projects, e.g. introduction of first T-Mobile internet shop with full back end integration.

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