Erik Brewer Email & Phone Number

West Jordan, Ut

West Jordan, Utah

Responsible for restocking clothing racks and for keeping the sales floor clean and orderly.

Murray, Ut

Responsible for customer service in a retail environment. Opened and closed registers. Handled purchases, returns, and inquiries. Served as a greeter to direct shoppers in the store.

Chino Hills, Ca

Personal assistant and care giver to Dr Gerald Lundahl, owner of MD Diet. Responsible for driving Dr. Lundahl to appointments and assisting him at his home and office. Also responsible for running errands, making bank deposits and general purchases.

Anaheim, California

Responsible for and dedicated to helping customers by answering calls, logging and tracking problems and work requests, and maintaining user network and application accounts in the high volume call center of St Joseph Health System. Supported clinical systems and standard office software for medical and support staff. Increased quality by auditing the work of other technicians and by providing coworkers support and training.• Resolved up to 65% of calls on first contact. Personally took up to 80 calls a day.• Took initiative to create a searchable knowledge base and reference manual from collected information.• Created and updated training and procedural materials and quick reference pages.

Retail Sales. Greeted guests, worked register, restocked shelves. Trained in hat writing.

Responsible for and dedicated to answering, logging, and tracking customer calls and email. Increased call tracking capabilities by designing and administering the interface of the HEAT call tracking system.• Facilitated customer surveys by creating customized macros and views in the email system.• Participated in the Y2K contingency planning and the setup of the command center.

Responsible for and dedicated to answering, logging, and tracking customer calls and email. Supported internal and commercial software in a legal office environment. - Resolved issues with laptop computers by updating the BIOS on each machine.- Repaired laptop using the parts of another broken laptop- Assisted in the Windows 95 and Windows NT rollout.

Ba, Business Management

Emphasis in Operations

Computer Science And Business Management

Electrical Engineering

Associate Of Arts (A.A.), Business Administration