Erik Carpenter Email & Phone Number

South Holland, Il, Us

I perform functions to develop, promote and implement strategies by identifying and researching human resources issues; contributing information, analysis, and recommendations to organization strategic thinking and direction; and establishing human resources objectives in line with organizational objectives.

South Holland, Il, Us

Milwaukee, Wisconsin, Us

I had oversight and leadership for 9 wellness centers for Advocate Aurora Health. Some of those were owned and operated by Advocate and some were contracted locations just being operated by Advocate. I was responsible for interviewing, hiring and evaluating new team members for all locations as well as onboarding new hires and ensuring they were trained properly based on location requirements.Created new policies and procedures, during the pandemic, to keep layoffs and furloughs to a minimum and keep teams busy and productive. I also implemented a program for virtual workouts so that the members who could not come to the facility were still able to workout and interact with the staff.Additionally, I was response for developing the annual operating and capital budgets for all Advocate locations and coordinated with company liaisons for the budgets at the contracted locations. I worked with the onsite teams to ensure monthly budget targets were met and negotiated renewals for contracted locations.

Chicago, Il, Us

While at FFC in East Lakeview, I ran the day-to-day operations of the facility along with leadership and development of 6 department supervisors and over 50 front line staff. To ensure proper operations, I utilized the company ATS as well as external job posting sites and social media to attract and recruit new talent. Screened candidates and assisted department supervisors with the interview and hiring process.I conducted onboarding and orientation for all new hires to make sure new team members were acclimated to FFC policies and procedures. I was also responsible for on-going staff development, training and performance reviews. Additionally, I had to administer corrective actions, when necessary, coordinated with corporate HR for severe issues.During my time there, I arranged multiple "team night out" events for the staff to go to local venues and team build with their coworkers in a more relaxed environment. Also, since we were located in a residential buidling, I worked with the tenant board to host events for the residents at the facility.

Returned to school full-time to start my MBA program. First time in school in nearly 20 years, so I wanted to be focused and ensure success.

Lombard, Il, Us

I managed the day-to-day operations of a hospital owned, Medical Fitness Association certified facility with over 110 employees and 8 department managers. I was responsible for all facility financials, and I created annual operations and capital budgets.As part of my leadership at this facility, we increased Net Promoter Score (NPS) in my first year and reduced expenses by 5% which led overall adherence to Net Operating Income (NOI) budget.I created policies and procedures for the Kids Club and developed the new fitness assessment process. In addition to leading the full cycle recruiting process for the facility, I assisted with training, development and evaluation of all management team members.

Working at Franciscan was like working with family. I truly enjoyed going to work every day. I lead a team of 9 department managers and over 150 employees in running a 135,000 square foot hospital owned, Medical Fitness Association certified facility. I was responsible for training, developing and evaluating all members of the management team and assisted the HR Manager with all recruiting and hiring efforts for the facility. To ensure team member satisfaction and develop a strong culture, we would host regular team building events as well as member functions and open houses. I created annual operations and capital budgets. Through colaboration with the department heads, we were able to have positive operationg margings all of the years I was running the facility.To help generate reventue and increase member engagment, I created new programs as well as found creative ways to market existing programs. I was also responsible for ensuring the facilty was well maintained, so I worked closely with the facilities and maintenance team to create prevetative mainteance plans for all areas of the facility. During my time at Franciscan, I was also the Regional Lead for the Safety Committee as well as a member of the Ethics Committee and the Anyone Can Do a 5K race committee.

Us

As a very outgoing person, I truly enjoyed working as a telephonic health coach for WebMD. I got a chance to speak one-on-one with clients about their health and wellness goals. During my time there, I also coordinated the tobacco cessation project and was the coaching point person for the CRM team.

During my time at Healthplex, I developed a sale and marketing plan for improving personal training department sales that had slumped for two straight years before I arrived. Those changes led to a 114% increase in personal training revenue in just 10 months. I also created retention programs for all fitness programming.

It had been my dream since high school to own and operate my own fitness business. I controlled all aspects of operations for a 2,200 square foot yoga and personal training studio including daily operations, budget management, sales and marketing.

I started out at Omni as a personal trainer and quickly moved up to team lead, then Personal Training Supervisor and then finally Fitness and Personal Training Supervisor. I developed avsales and marketing plan that incraese personal training revenue by over 300% during the 9 years that I was there.I was responsbile for keeping the department fully staffed, and I hired, developed and trained the fitness and personal training team. We would conduct quarterly team buidling events either at the facility or at local venues. I was also on the Development Committee from 2004-2006 for the National Weightlifting Championships.

Master Of Business Administration (M.B.A.)

Bachelor Of Science (B.S.), Exercise Science And Wellness

General Studies