Erik Olson

Erik Olson Email and Phone Number

Product Management @ RealNetworks | Building AI-powered Messaging and Voice Solutions | Ex-Infobip Ex-Openmarket @ RealNetworks
Erik Olson's Location
Seattle, Washington, United States, United States
Erik Olson's Contact Details
About Erik Olson

From delivering billions of messages per month globally, to launching highly visible customer facing userinterfaces, to working with and supporting some of the world's top brands, my work has traversed many borders over the years. I work on a daily basis with Executive Teams, customers, and Software Engineers to translate visions into reality. I have launched a multitude of successful projects, including a world class SMS and MMS platform capable of delivering hundreds of millions of messages per day, a web portal and API suite for registering US Short Codes and 10DLC campaigns, AI/ML models used to classify voice and message communications for production use, building a high-traffic local news and ad platform serving hundreds of US markets, several customer facing self service web portals, various internal workflow tools, multisource analytics dashboards, and a service-oriented API platform.I have also recruited, mentored and grown a new generation of Software Engineers, Product and Program Managers in multiple locations across the world, and support other teams within the company by helping them understand the business side of their jobs and how their contributions matter to the organizational goals.

Erik Olson's Current Company Details
RealNetworks

Realnetworks

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Product Management @ RealNetworks | Building AI-powered Messaging and Voice Solutions | Ex-Infobip Ex-Openmarket
Website:
realnetworks.com
Erik Olson Work Experience Details
  • Realnetworks
    Sr Manager, Product Management
    Realnetworks Oct 2022 - Present
    Seattle, Wa, Us
    Going beyond simple phone number reputation and block lists using a patented Natural Language Processing AI platform for categorizing and blocking fraudulent text messages, images, and voice calls, to help carriers and businesses build customer loyalty and drive new revenue through text classification and anti-spam.
  • Kontxt Anti-Spam / Anti-Fraud
    Sr Manager, Product Management
    Kontxt Anti-Spam / Anti-Fraud Oct 2022 - Present
    Seattle, Wa, Us
    Building next generation products that utilize NLP and patent-pending AI machine learning analytics to classify network traffic and provide content analysis and data surrounding content for fraud and spam detection and prevention on mobile networks.
  • Infobip
    Senior Product Manager
    Infobip Jul 2021 - Jul 2022
    London, England, Gb
    - Led US Messaging related products for the CPaaS startup Infobip following acquisition of OpenMarket- Helped guide and execute on a 6 billion message per month migration and consolidation plan - Developed and maintained 3 year roadmap for new SMS, MMS, and carrier compliance (short code and 10DLC) products- Mentored new hires in various departments on US Messaging requirements- Launched state-of-the-art 10DLC Compliance APIs to help customers self onboard in under 5 minutes
  • Openmarket
    Software Development Manager + Senior Technical Program Manager
    Openmarket Aug 2018 - Jul 2021
    - Responsible for executing on an aggressive SMS product roadmap without a product team by working closely with a new executive team and translating those goals into engineering objectives, resulting in growth of over 400% in 3 years. - Interfaced across multiple teams, including Sales, Account Management, Operations, Finance and Carrier Relations to streamline internal processes and increase overall company knowledge of the SMS and US compliance product offering. - Helping recruit, train, and mentor new generation of Engineers, Interns, and Product and Program Management team members - Worked with HR and other engineering managers to improve retention, promotional process, and recruiting of Engineers across 4 locations worldwide, including the opening of a new office in Guadalajara, Mexico.- Led effort to create a self-serve customer portal while establishing a Front End Engineering group within a traditionally back-end focused team.- Routinely travelled to London, Guadalajara, and Detroit to help train team members, promote collaboration, and share ideas.- Coached and mentored a great team of talented Software Engineers, Interns, Technical Program Managers, and QA.
  • Openmarket
    Senior Technical Program Manager
    Openmarket May 2016 - Aug 2018
    - Delivered on SMS features as part of 2 different engineering teams located in Seattle and Detroit.Worked with internal stakeholders throughout the world to help define scope as well as set expectations on project deliverables- Designed internal APIs used by various internal teams that could scale to over 100 million hits per day and be highly available.- Led Product effort to enhance internal tools needed to support onboarding and technical support related issues.- Reduced technical debt throughout the team by identifying areas that were weak and working with the product team to get them prioritized.
  • Datasphere Technologies Inc.
    Senior Technical Program Manager
    Datasphere Technologies Inc. Oct 2013 - Apr 2016
    I manage a team of Program Managers to work closely with Executive Team to translate long term visions into tangible goals, all while being able to dive into unique engineering challenges on a daily basis. In this role, I have lead complex, multi-disciplinary engineering projects using my business and engineering expertise to plan requirements with internal customers and push projects through the entire project life-cycle. My day-to-day involves managing project schedules, identifying risks and clearly communicating them to project stakeholders, and I am responsible for explaining my team's analyses and recommendations to executives as we are discussing the technical trade-offs in product development with engineers.I interact daily with a large variety of teams and functions (engineering, product, marketing, finance, sales) and lead large scale initiatives. Our engineering team comes from all over the world, uses both Open Source and .Net frameworks, and has a mix of 30 year veterans and fresh out of school rookies. This diversity requires me to speak PHP, jQuery, .Net, SOLR, Java, iOS and HTML/CSS on a daily basis, serving as lead translator between front-end, middle-tier, and back-end engineers.My web projects are as diverse as my daily routine, ranging from building a large scale customer portal, designing operational workflow tools, consumer destination sites and mobile apps, integrating financial, sales, operational, and consumer platforms using a SOA architecture. My work in integrating multi-platform analytics and coupon recommendations has led to patent applications for the company.
  • Datasphere Technologies Inc.
    Technical Program Manager
    Datasphere Technologies Inc. Jul 2011 - Sep 2013
    Manage/mentor a team of 4 PHP/Drupal developers responsible for building and maintaining products that generate over 60% of the company's revenue. While at DataSphere, my team and I have introduced and coordinated both short and long term plans for core Drupal Platform powering over 1300+ hyperlocal sites with over 15 million page views per month and millions in revenue.
  • Datasphere Technologies Inc.
    Program Manager
    Datasphere Technologies Inc. Jun 2010 - Jul 2011
    Designed and built Drupal-based Vertical Content Platform for successful GalTime.com and HeadDrama.com, architected and built Spanish Drupal Platform, and launched a new business management platform that allows businesses to coupons, information and videos about their business and syndicate it across our wide network of products.
  • Freelock Computing
    Lead Project Manager
    Freelock Computing Jan 2008 - Jun 2010
    Seattle, Wa, Us
    Served as a project manager with a focus on Open Source consulting, and became both project manager and Drupal site builder by the end. Worked with many non-profits, start-ups and entrepreneurs in the Seattle area on various web development projects.
  • Asolana
    Founder/Owner
    Asolana Jun 2006 - Feb 2008
    Seattle, Wa, Us
    Founded a boutique wine importing and distribution company, importing nearly 1,500 cases of fine wine from around Italy. Worked with international partners to coordinate shipping, importation and logistics, as well as spearheading marketing plans for wineries that had not yet entered the US market. We established relationships and sold wine to most of the high end retailers and fine dining establishments in the Seattle area. Our portfolio of wines became part of Folio Fine Wine Imports, a Michael Mondavi company, in late 2007.
  • Bpi Medical
    Director Of Business Development
    Bpi Medical Oct 2005 - Aug 2007
    Fife, Washington, Us
    Worked alongside senior management and sales team to build relationships with major hospital networks, medical device manufacturers such as Johnson & Johnson, and partners in the same industry resulting 30% growth in revenue.
  • Nickel Plate Express
    Dispatcher
    Nickel Plate Express 2000 - 2004
    Coordinated logistics of operations team, including drivers throughout the west coast, customers pickups and deliveries big and small, and managing crisises as they occured.NPE was acquired by Haney Trucking in 2009

Erik Olson Skills

Start Ups Leadership Program Management Management Marketing Drupal Strategic Planning Seo Mobile Applications Agile Methodologies Project Management Analytics Entrepreneurship Sales Html E Commerce Crm Online Advertising Strategy Microsoft Office Css Saas Cloud Computing Scrum Spanish Powerpoint Web Design Software Development Product Management Consulting Ms Office Suite Ms Project Software Project Management Php Cross Functional Team Leadership Open Source Integration Project Planning Microsoft Excel

Erik Olson Education Details

  • Cimba
    Cimba
    International Business
  • University Of Oregon
    University Of Oregon
    International/Global Studies
  • University Of Oregon
    University Of Oregon
    International Marketing

Frequently Asked Questions about Erik Olson

What company does Erik Olson work for?

Erik Olson works for Realnetworks

What is Erik Olson's role at the current company?

Erik Olson's current role is Product Management @ RealNetworks | Building AI-powered Messaging and Voice Solutions | Ex-Infobip Ex-Openmarket.

What is Erik Olson's email address?

Erik Olson's email address is er****@****bip.com

What is Erik Olson's direct phone number?

Erik Olson's direct phone number is (877) 277*****

What schools did Erik Olson attend?

Erik Olson attended Cimba, University Of Oregon, University Of Oregon.

What are some of Erik Olson's interests?

Erik Olson has interest in Human Rights, Science And Technology, Arts And Culture.

What skills is Erik Olson known for?

Erik Olson has skills like Start Ups, Leadership, Program Management, Management, Marketing, Drupal, Strategic Planning, Seo, Mobile Applications, Agile Methodologies, Project Management, Analytics.

Who are Erik Olson's colleagues?

Erik Olson's colleagues are Shivangi Garg, Tiffany Dunning, Jason Bennett, Kevin Lawrence, G Zv, Orlando Davila, Sw Kim.

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