Erik Olson Email & Phone Number

Seattle, Wa, Us

Going beyond simple phone number reputation and block lists using a patented Natural Language Processing AI platform for categorizing and blocking fraudulent text messages, images, and voice calls, to help carriers and businesses build customer loyalty and drive new revenue through text classification and anti-spam.

Seattle, Wa, Us

Building next generation products that utilize NLP and patent-pending AI machine learning analytics to classify network traffic and provide content analysis and data surrounding content for fraud and spam detection and prevention on mobile networks.

London, England, Gb

- Led US Messaging related products for the CPaaS startup Infobip following acquisition of OpenMarket- Helped guide and execute on a 6 billion message per month migration and consolidation plan - Developed and maintained 3 year roadmap for new SMS, MMS, and carrier compliance (short code and 10DLC) products- Mentored new hires in various departments on US Messaging requirements- Launched state-of-the-art 10DLC Compliance APIs to help customers self onboard in under 5 minutes

- Responsible for executing on an aggressive SMS product roadmap without a product team by working closely with a new executive team and translating those goals into engineering objectives, resulting in growth of over 400% in 3 years. - Interfaced across multiple teams, including Sales, Account Management, Operations, Finance and Carrier Relations to streamline internal processes and increase overall company knowledge of the SMS and US compliance product offering. - Helping recruit, train, and mentor new generation of Engineers, Interns, and Product and Program Management team members - Worked with HR and other engineering managers to improve retention, promotional process, and recruiting of Engineers across 4 locations worldwide, including the opening of a new office in Guadalajara, Mexico.- Led effort to create a self-serve customer portal while establishing a Front End Engineering group within a traditionally back-end focused team.- Routinely travelled to London, Guadalajara, and Detroit to help train team members, promote collaboration, and share ideas.- Coached and mentored a great team of talented Software Engineers, Interns, Technical Program Managers, and QA.

- Delivered on SMS features as part of 2 different engineering teams located in Seattle and Detroit.Worked with internal stakeholders throughout the world to help define scope as well as set expectations on project deliverables- Designed internal APIs used by various internal teams that could scale to over 100 million hits per day and be highly available.- Led Product effort to enhance internal tools needed to support onboarding and technical support related issues.- Reduced technical debt throughout the team by identifying areas that were weak and working with the product team to get them prioritized.

I manage a team of Program Managers to work closely with Executive Team to translate long term visions into tangible goals, all while being able to dive into unique engineering challenges on a daily basis. In this role, I have lead complex, multi-disciplinary engineering projects using my business and engineering expertise to plan requirements with internal customers and push projects through the entire project life-cycle. My day-to-day involves managing project schedules, identifying risks and clearly communicating them to project stakeholders, and I am responsible for explaining my team's analyses and recommendations to executives as we are discussing the technical trade-offs in product development with engineers.I interact daily with a large variety of teams and functions (engineering, product, marketing, finance, sales) and lead large scale initiatives. Our engineering team comes from all over the world, uses both Open Source and .Net frameworks, and has a mix of 30 year veterans and fresh out of school rookies. This diversity requires me to speak PHP, jQuery, .Net, SOLR, Java, iOS and HTML/CSS on a daily basis, serving as lead translator between front-end, middle-tier, and back-end engineers.My web projects are as diverse as my daily routine, ranging from building a large scale customer portal, designing operational workflow tools, consumer destination sites and mobile apps, integrating financial, sales, operational, and consumer platforms using a SOA architecture. My work in integrating multi-platform analytics and coupon recommendations has led to patent applications for the company.

Manage/mentor a team of 4 PHP/Drupal developers responsible for building and maintaining products that generate over 60% of the company's revenue. While at DataSphere, my team and I have introduced and coordinated both short and long term plans for core Drupal Platform powering over 1300+ hyperlocal sites with over 15 million page views per month and millions in revenue.

Designed and built Drupal-based Vertical Content Platform for successful GalTime.com and HeadDrama.com, architected and built Spanish Drupal Platform, and launched a new business management platform that allows businesses to coupons, information and videos about their business and syndicate it across our wide network of products.

Seattle, Wa, Us

Served as a project manager with a focus on Open Source consulting, and became both project manager and Drupal site builder by the end. Worked with many non-profits, start-ups and entrepreneurs in the Seattle area on various web development projects.

Seattle, Wa, Us

Founded a boutique wine importing and distribution company, importing nearly 1,500 cases of fine wine from around Italy. Worked with international partners to coordinate shipping, importation and logistics, as well as spearheading marketing plans for wineries that had not yet entered the US market. We established relationships and sold wine to most of the high end retailers and fine dining establishments in the Seattle area. Our portfolio of wines became part of Folio Fine Wine Imports, a Michael Mondavi company, in late 2007.

Fife, Washington, Us

Worked alongside senior management and sales team to build relationships with major hospital networks, medical device manufacturers such as Johnson & Johnson, and partners in the same industry resulting 30% growth in revenue.

Coordinated logistics of operations team, including drivers throughout the west coast, customers pickups and deliveries big and small, and managing crisises as they occured.NPE was acquired by Haney Trucking in 2009

Master'S Degree, International Business

Bachelor'S Degree, International/Global Studies

Bachelor'S Degree, International Marketing