Erik Chávez Reséndiz Email & Phone Number

Mexico City, Cdmx, Mx

México

• Develop and implement change management strategies to ensure that the company's digital transformation programs generate value in the shortest possible time.• Maintain a constantly updated record of industry trends and best practices to implement those most appropriate to the company's processes.• Work with the IT team to analyze and resolve application and network problems.• Improve application stability by identifying recurring patterns or alerts, as well as reviewing the processing of existing applications and suggesting new ways to solve problems.• Form, train, and lead an engineering team to help customers solve their problems.• Develop crisis management plans and manage such events to ensure business continuity.• Identify which processes or workflows can be automated, then implement the appropriate technologies and monitor their performance.• Oversee the implementation of new IT infrastructure projects and initiatives and ensure their success.• Hold regular meetings with team members to provide constructive feedback, communicate departmental developments, and assign tasks.• Support the human resources department in the final stages of the recruitment process to hire the most suitable people for the needs of the IT department.• Liaise with other departments in the company, such as sales, customer service or project engineering, to address issues involving IT infrastructure, software and applications, both for internal and external projects.• Manage internal security policies through Active Directory and Microsoft Azure.• Manage the company's active directory, as well as other services related to this service (DNS, DHCP, AD, NPS, etc.)• Maintain the availability, integrity and confidentiality of internal information, through strategies for using perimeter security.• Design and execute projects that include the integration of network services and systems of all kinds, to achieve the general objective in the established time.

México

• Generation of executive reports• Selection of network equipment• Creation of network architecture• Configuration and troubleshooting of layer 2 and layer 3 equipment• Network technical staff leader• Implementation of improvements for the correct operation of networks with clients• Generation of LD on projects to be implemented• Design support in the engineering area

Jalisco

Management of government and private projects with a value of more than 100 MDD.• Branch resource management• Planning of resources and consumables on a monthly basis• Leadership and Coordination of 50 people (Engineers, Coordinators, Administrators)• Design of government tender proposals.• Architecture of video surveillance projects, vehicle license plate recognition and network and server infrastructure.• Engineer Training and Interview• Support and advice to the branch network and infrastructure team in management and firmware update of Core Switches, distribution and access, firewalls, virtual and physical servers, microwave radios, pointto-point and multipoint antennas, video surveillance cameras.• Audit management in executed projects• Signing and closing of contracts with clients• Management of payments for projects already executed and in process

México

Configuration OSPF, BGP, Spanning Tree, VTP, DHCP, EIGRP Protocols.• Switch Stack with StackWise (Cisco), IRF Protocol (HPE, Huawei)• Design and Arquitecture of LAN and WAN Networks• Configuration, administration and troubleshooting of Cisco Catalyst equipment, such as the 9000 and 2900 Series.• Configuration, administration and troubleshooting of Wireless Controllers in the cloud and locals. Página 2• Deploying and troubleshooting LAN network: TCP/IP, DHCP, DNS, NTP,VLAN Trunk and Access, LACP/PaGP, VSS, HSRP, VRRP.• Implementation of radius and tacacs servers for control and access of logins on all network devices compatible with the protocol, attaching the Windows active directory for connections of the different SSIDs of the WLAN networks.• LVM partition management, RAID• Clusters implementation• Application of patches on Linux and Windows systems• Management of VMware, XCP-NG, Proxmox hypervisors.• Creation of Shell-Script• Log monitoring and analysis• Stress test in LAN networks• ITIL V4 methodology• Converged infrastructure implementation• Configure system monitoring with snmp protocol (Zabbix, PRTG, Nagios, CheckMK, Grafana, IMC HPE)• Release and firmware update to Switches, Routers, WLAN Controllers• Implement Switches Core, Distribution and Access in private and goverment networks• Planning, management, and execution of maintenance Windows compliance with the scheduled activity timeframes.• Generation of reactive and proactive cases with manufacturer• International support for all the company's projects in network infrastructure and servers• Virtual private network configuration (IKEv1, IKEv2)• Management of network and firewall security policies and objects for the Fortigate, Checkpoint, Palo Alto and Cisco ASA brands.• Configuration of basic and advanced access control lists.• FortiGuard Application Control Service configuration

Lindavista, Ciudad De México

Preventive and corrective maintenance of Servers and Workstations• Installation and Configuration of Servers, Networks Switches of core and distribution, CCTV equipment, VoIP Telephony equipment.• Virtual Private Network Configuration• Site surveys • Network infrastructure analysis• Configuration OSPF, Spanning Tree, VTP, DHCP, EIGRP, RIP Protocols.• Management of network and firewall security policies and objects for the Fortigate, Checkpoint, Palo Alto and Cisco ASA brands.• Configuration of basic and advanced access control lists.• Implementation of medium and high capacity point-to-point and multipoint links.Página 3• Migration from analog telephony to VoIP telephony• Implementation of RFID access control systems, facial and voice recognition.

Cordoba, Veracruz

• Preventive and corrective maintenance of Servers and Workstations• Creation and maintenance of websites• Survey of client needs for website development• Creation of web mockups• Maintenance of domain and hosting cloud servers • Preventive and corrective maintenance of IT infrastructure

Querétaro Y Alrededores, México

• GPS preventive and corrective maintenance• GPS update firmware• GPS programming• Creation of reports by fleet and unit with GPS• Technical Support to field enginners• Management of maintenance plans for Field Engineers• CRM management• University stay project: Restructure of the entire LAN network, using spanning tree protocols for end devices and links between Switches, creation of DHCP Pools with the DHCP Snooping Trust option to avoid services to devices with Static IP addresses, configuration of port channel at 2 Gbps made the internal firewall to assume redundancy and link summary

Mba. Project Management, Gestión De Proyectos

Information And Communication Technology Enginner, System, Networking, And Lan/Wan Management/Manager

Tsu. Networks And Telecomunications