Erik H. Email & Phone Number

Los Angeles, California, United States

Northridge, California

-Deliver exceptional customer service, ensuring a positive shopping experience.-Adhere to MES standards to optimize store operations.-Utilize strong communication skills for effective information exchange and reporting.-Conduct comprehensive camera audits to maintain store security and compliance.-Prepare detailed police reports and BOLO (Be On the.

Los Angeles, California, United States

-Checked in clients/patients, ensured timely service by coordinating with the medical team.-Scheduled medical appointments, managed document scanning, and maintained ER/triage board accuracy.-Conducted 6-perfusion parameter assessments, facilitated strong team communication.-Assisted clients/patients during doctor visits, implemented de-escalation tactics.

Beverly Hills, California, United States

-Managed a team of pet experts, ensuring efficient operations and high team performance.-Maintained consistent communication with colleagues to drive business success.-Assisted guests with their pet needs, offering expert suggestions for better pet meals.-Educated guests on utilizing the self-service pet wash area effectively.-Oversaw E-Commerce.

Koreatown, California, United States

-Managed a staff of 16 employees, ensuring efficient store operations.-Ensured timely replenishment of store supply orders.-Maintained consistent communication with the Store Manager, District Manager, and Regional Manager.-Set up promotional displays to drive sales and customer engagement.-Oversaw transfers and inventory control to maintain accurate stock.

Westwood, California, United States

-Participated in a comprehensive training program to develop skills in branch management.-Assisted in daily branch operations, gaining hands-on experience in various areas.-Learned and implemented company policies and procedures to ensure operational efficiency.-Provided excellent customer service, addressing inquiries and resolving issues.

Culver City, California, United States

Secondary job in 2019/2020Morning Opening Crew-Provided exceptional customer service, ensuring a positive shopping experience for customers.-Worked collaboratively with team members to maintain store cleanliness and organization.-Stocked shelves and ensured that products were neatly arranged and well-presented.-Assisted in inventory management tasks.

Pacific Palisades/ Los Angeles, California

Primary job 2018/2019-Collaborated with store management to ensure weekly and monthly goals were achieved.-Partnered with the pharmacy team to contribute to overall store success.Daily Duties:-Conducted daily compliance walks to ensure adherence to company standards.-Performed consistent cash verification throughout the day, including register and safe.

Universal City, California

-Provided on-the-job training to retail department employees, focusing on POS operations and functions.-Instructed team members on handling various situations in accordance with company policies and procedures.-Ensured employees were familiar with and aligned with the company's core values.-Developed and delivered training materials to facilitate employee.

Universal City, California

-Member of a professional and upbeat lead team, managing high volumes of guests during peak seasons.-Set and achieved goals collaboratively with the team, ensuring success and productivity.-Prioritized a culture of respect and support for team members within the organization.-Accountable for sending daily recaps to all levels of management, maintaining.

Universal City, California

-Managed maze operations during Halloween Horror Nights, ensuring the safety and well-being of scare actors.-Organized team members to maintain proper positions and rotations, facilitating breaks and lunches.-Collaborated with Maze Lead colleagues to coordinate rotations, breaks, and address any guest-related issues.-Oversaw the setup of maze queues to.

Universal City, California

-Served as a Cashier and Sales Floor Associate, providing exceptional customer service.-Greeted guests and addressed park inquiries with knowledge and professionalism.-Delivered outstanding guest service, ensuring a positive shopping experience.-Met and exceeded personal sales goals through effective communication and product knowledge.

Universal City, California

-Restocked items on the sales floor from the back of the house, ensuring merchandise availability for customers.-Prepared plush merchandise with ink tags to maintain security and prevent theft.-Organized and prepared apparel items with proper hangers and placement on the sales floor for optimal presentation.

Leimert Park, California

-Worked across multiple departments, including cashiering, meat department, service deli, and occasionally in produce.-Held cashier certification with no expiration, demonstrating proficiency in cash handling.-Maintained yearly food handling certification to ensure adherence to health and safety standards.-Ensured front-end cleanliness, store cleanliness.

Education record

Education record