Erik Keller work email
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Erik Keller personal email
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IT executive and change leader with global experience in IT transformation across diverse industries (financial services, aviation services, manufacturing, relocation/logistics, utilities) including large public and private firms. Strategic partner who has led technology transformation at market-leading organizations to deliver high-impact projects and significant revenue generation. Effective team builder managing teams in excess of 200 and budgets in excess of $50M. Strengths include a keen business acumen, excellent communication/interpersonal skills, and a solution oriented and collaborative style. As Group CIO at BBA Aviation:• Created single global IT organization, providing shared services, driving savings, enhancing IT visibility, transparency and employee engagement• Improved site/service availability while reducing IT operating cost• Modernized applications delivering revenue generation, improved decision making, increased transparency and improved customer experience • Enabled numerous acquisitions/divestitures• Identified/mitigated most significant IT-related business risk• Delivered best in class IT operating cost as percentage of revenue while transforming ITEarlier, served as CIO at SIRVA, supporting corporate restructuring/growth through IT transformation. Improved financial performance and increased investment in strategic projects.TOP SKILLSTechnology Vision and Strategy • Digital Transformation • Global IT Service Delivery Multi-year Technology Roadmaps • Org/Change Management • Process OptimizationTeam and Leadership Development • Application Rationalization • Infrastructure Rationalization Relationship Management • Vendor Management • Program/Project ManagementMergers & Acquisition and Divestiture • Cloud Computing • Business Continuity/DRAgile Methodologies • Software Development (SDLC) • Financial ManagementCross-Functional Team Leadership • Business Intelligence/Analytics • Information Security
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Vp And CioUns Energy CorporationRapid City, Sd, Us -
Sr. Vice President And Chief Information OfficerBlack Hills Energy Jul 2020 - PresentRapid City, South Dakota, Us -
It Transformation And Strategy ConsultingOntic Inc. Jan 2020 - Jul 2020Providing IT transformation and strategy consulting to leading global provider of OEM-pedigree parts, Maintenance, Repair, and Operations (MRO) Services, and serviceable parts for legacy aerospace platforms with over 5,000 customers worldwide. • Implementing a new IT infrastructure including hosted private clouds in the US and UK, an MPLS-based network, and VoIP phone system• Transitioning non-core IT functions to strategic providers through a managed service model• Partnering with senior leadership team to develop and implement a multi-year technology strategy and roadmap
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Group Chief Information OfficerBba Aviation Plc Jan 2016 - Dec 2019London, Gb(Signature Aviation from Nov. 2019.)Led all IT aspects, focusing on leveraging IT capabilities across all BBA business units. Supports 5,500+ employees, global consumers; 400+ locations, 1,600+ self-serve fuel tech installations. Member of the BBA Executive Committee.TRANSFORMED SYSTEMS AND PROCESSESGrew revenue generation, improved decision making, transparency, and intra-team collaboration and the customer journey by partnering with BU leaders to drive change through streamlined processes, improved functionality/customer experience. Modernized priority legacy applications.• Realized Op Profit improvement by developing a Signature Flight Support operating/revenue management platform; FBO Management and POS System; Pricing Optimization Engine.• Improved internal processes/customer experience by leveraging a strategic front-end tech platform (Pegasystems) to automate and extend processes.• Further improved decision-making: established a corporate data strategy, delivered Enterprise Data Warehouse.• Improved enterprise-wide effectiveness and leveraging data by implementing major platforms: HR Systems (Oracle) | Financial Systems (SAP) | Field Service Mgt | Manufacturing Execution System | Customer Loyalty | Lead Generation.M & A/DIVESTITURESEnabled numerous acquisitions and divestitures by conducting due diligence, technology integration, and separation activities.• Delivered cost synergies through tech integration of acquired Landmark Aviation with Signature Flight Support • Successfully completed technology and organizational integration of 2 additional acquisitions and 3 BBA divestitures.BBA -$3.3B market leading global aviation support & aftermarket services provider (UK FTSE 250) primarily serving the Business and General Aviation (B&GA) market. It includes Signature Flight Support, world’s largest fixed base operation (FBO) network; EPIC Fuels, a provider of fuel and fuel related services; and Engine Repair & Overhaul/Global Engine Services. -
Vice President And Group Information Technology DirectorBba Aviation Plc 2012 - Dec 2015London, GbTRANSFORMED ORGANIZATION, GOVERNANCE, AND SERVICE DELIVERYChanged IT organization/governance from a decentralized model with minimal coordination into a single global organization, providing shared services, driving savings, enhancing IT visibility, transparency, and employee engagement scores.• Presented/gained approval from Executive Committee and Board for new IT governance model aligned with business goals, recruited/established new IT leadership team • Improved customer satisfaction: established 24 x 7 Global Service Desk that led to reduced call abandonment rate (>20%+ to < 5%) and greater average speed to answer (>6 minutes to 1 minute) with customer satisfaction rates exceeding 96%• Enhanced project execution by establishing a Project Management Office (PMO) and growing it to manage select non-IT BU projects in addition to IT projectsTRANSFORMED INFRASTRUCTURESignificantly improved site and service availability while reducing IT operating cost.• Implemented strategic infrastructure overhaul by creating a single, fully-integrated environment and migrating to high-availability, shared data centers, resulting in $2.3M in annual savings • Achieved >99.9% site and service availability while reducing remote location downtime by 94% over a 5-year period through hardware upgrades, improved redundancy, and proactive monitoring• Migrated significant workloads to the cloud, virtualized the server environment, implemented network/circuit upgrades, integrated global telephony, and transitioned telecom to VOIPM & A/DIVESTITURESSupported divestiture APPH ($128M sale, 2014) providing technology services post-divestiture through a Transition Services Agreement (TSA)TRANSFORMED SYSTEMS AND PROCESSES• Increased business transparency, intra-team collaboration, and enabled better decision making by providing enterprise-level financial reporting, budgeting/forecasting through the implementation of SAP Budgeting, Planning, and Consolidation (BPC) across BBA
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Sr. Vice President And Corporate Chief Information Officer (Cio)Sirva 2008 - 2011Oakbrook Terrace, Illinois, UsLed IT strategy development/implementation and managed operations for 5,000 employees, 4,000 agents, global clients, suppliers, and consumers. Directed team of 7 direct reports (200 total) and managed $35M global IT budget. Information Week recognized SIRVA’s IT organization from 2004 to 2011. • Supported corporate restructuring and growth by leading an IT transformation •• Modernized applications and consolidated infrastructure •• Reengineered and automated core business processes•• Automated planning, increased fleet capacity, and generated $4.2M in annual benefits by better leveraging vendor relationships• Improved financial performance:•• Reduced overall IT spend 17% and increased investment in strategic projects by 23% through infrastructure consolidation and virtualization, retirement of multiple legacy systems, and renegotiation of software licensing agreements •• Realized $5M in annual savings by completing migration of 20+ year old legacy Moving systems to Windows-based .Net platform •• Delivered improved scale, performance, security, and productivity by consolidating 4 data centers to one through an overhaul of SIRVA’s infrastructure, achieving $1.3M in annual operating savings and 75%+ server virtualization•• Realized $4M in savings by implementing strategic technology initiatives.SIRVA is $1.8B global provider of relocation services & moving solutions headquartered in Oakbrook, IL providing 300K+ relocations annually to companies, government, and individual consumers. -
Vice President, Application DevelopmentSirva 2004 - 2008Oakbrook Terrace, Illinois, Us• Delivered $6.2M in incremental revenue and cost reduction by leading a cross-functional IT/business team that re-engineered/automated all major Ops and Finance processes, reducing cycle times, improving quality and cash management/forecasting
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Vice President & Relationship ManagerNational City Bank 2002 - 2004UsLeading provider of banking and financial services; acquired by PNC in 2008. Managed IT relationship with National City’s Fee Businesses – Wealth Management and Institutional Asset Managementas well as Corporate Operations. -
Cto/CooScher Group 2000 - 2002Use-Learning, technology, and training company providing solutions to mid-market and Fortune 500 companies. Responsible for implementing vision and direction, managing day-to-day operations, and driving development and marketing of new products and services. -
Senior Vice President & Manager Of E-Commerce Consumer Transaction SystemsKeycorp 1999 - 2000Cleveland, Ohio, UsTop 20 banking and financial services company. Formed new organization focused on technology development for Consumer e-Commerce Channels (On-Line Banking, ATM, Debit/Credit Card). -
Senior Vice President & Manager Of Relationship Manager Channel SystemsKeycorp 1997 - 1999Cleveland, Ohio, UsFormed new organization to develop and support information technology for sales staff in all major lines of business. Responsible for all sales-based application areas including sales automation and management, data mining, incentive compensation, profitability analysis, and branch systems.
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Vice President & Engagement Manager, Corporate Banking Sales ReengineeringKeycorp 1994 - 1997Cleveland, Ohio, UsLed multi-year technology development engagement to support reengineering of Corporate Banking and Middle Market sales management process.
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Project Manager, Systems Analyst, Programmer AnalystOhio Edison 1985 - 1994
Erik Keller Skills
Erik Keller Education Details
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Miami UniversitySystems Analysis -
Stanford University Graduate School Of BusinessThe Innovative Technology Leader Program
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Duke UniversityLeadership Development Program
Frequently Asked Questions about Erik Keller
What company does Erik Keller work for?
Erik Keller works for Uns Energy Corporation
What is Erik Keller's role at the current company?
Erik Keller's current role is VP and CIO.
What is Erik Keller's email address?
Erik Keller's email address is ek****@****orp.com
What is Erik Keller's direct phone number?
Erik Keller's direct phone number is +4420751*****
What schools did Erik Keller attend?
Erik Keller attended Miami University, Stanford University Graduate School Of Business, Duke University.
What skills is Erik Keller known for?
Erik Keller has skills like Vendor Management, It Strategy, Cross Functional Team Leadership, Process Improvement, Management, Change Management, Business Intelligence, Business Strategy, Strategic Planning, Project Management, Business Analysis, Sales.
Who are Erik Keller's colleagues?
Erik Keller's colleagues are Lynn J., Gabrielle Camacho, Msm, Lisa Marie Hoye, Cia, Crma, Brenda Stopani, Roger Hall, Cusp.
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