Develop and administer sales processes. Create sales and training documents. Conduct product demonstrations and training sessions. Prepare proposals and head delivery to current/prospective clients. Oversee partner and account management.

A technical product expert aiding in sales engineering calls as needed. Conduct sales and operations training sessions for products. Perform platform demonstrations for internal staff and customers. Track and document active bugs and maintain product roadmap. Deliver updates on project strategy to executive and management teams. Coordinate departmental requirements (i.e. billing/marketing/training/communications). Cultivate vendor relationships to drive requested feature development and bug resolution. Create competitive analysis and monitor industry trends. Build and maintain company knowledgebase and FAQ. Oversee development of training curriculum and aid in employee onboarding.

KineticWorks is now part of YipTel!

Managed various enterprise clients. Built cost-comparisons and carrier service proposals. Negotiated agreements and contracts. Built and maintained customer inventory. Produced reports and monthly audits to achieve service and cost optimization.

Underwrote franchise agreements for compliance with federal trade regulations. Heavily analyzed P&L statements, balance sheets, and for financial approval. Worked with the site team to review site packages for approval within corporate guidelines

Managed SBA, home equity, and personal loans. Assessed loan requests and analyzed criteria to decision loans. Reviewed credit reports, appraisals, and tax documents.