Banking professional with 21 years of experience leading Operations, Product, Servicing and Sub-Servicing with skills in Strategy, Project Management, and AnalyticsExpertise in process flow optimization, people management, and cost reductionStrong analytical skills with an emphasis on efficiency and serviceCurrently focused on providing a great customer experience, delivering high velocity, while producing the highest quality product at the lowest possible price. This is being done through an emphasis on technology, process flow optimization, and growing team members.