Erik Stern Email and Phone Number
Banking professional with 21 years of experience leading Operations, Product, Servicing and Sub-Servicing with skills in Strategy, Project Management, and AnalyticsExpertise in process flow optimization, people management, and cost reductionStrong analytical skills with an emphasis on efficiency and serviceCurrently focused on providing a great customer experience, delivering high velocity, while producing the highest quality product at the lowest possible price. This is being done through an emphasis on technology, process flow optimization, and growing team members.
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Head Of Systems And IntegrationsConventus Aug 2023 - PresentSan Francisco, Ca, Us -
Vice PresidentGoldman Sachs Jan 2022 - Mar 2023New York, New York, UsVP - Head of Secured Lending Operations [CWM] -
Chief Operating OfficerThe Loan Store Llc Apr 2019 - Jan 2022Tucson, Arizona, Us -
Chief Operating OfficerEthos Lending Llc Apr 2014 - Apr 2019San Francisco, California, Us- Founding member of the company.- Designed and created Ethos’ loan origination process which allowed Ethos to originate loans at half the cost of the industry.- Grew Operations infrastructure from first loan to $1B in fundings in first calendar year and over $2B in second year -
Chief Strategy OfficerEthos Lending Llc Feb 2016 - Nov 2017San Francisco, California, Us- Designed functional process of all technology projects and ensured they met highest business service, cost, efficiency, and compliance standards. Projects included Desktop Underwriting Day 1 Certainty ordering and processing automation, Retail Channel creation under a DBA, and tax transcript ordering system automation -
Sub-Servicing Operations ManagerProvident Funding Apr 2008 - Apr 2014Santa Rosa, California, Us- Led the Servicing Operations division to become Freddie’s #1 ranked Servicer. Managed all of the division Operations, totaling $55B- While there did Project Management, Improved Operational Efficiency, Product, and Database design -
General ManagerProvident Bulgaria Nov 2006 - Oct 2008- Managed Provident’s outsourcing office and grew the team from 7 to 83 people- Hired, managed, and trained employees in the areas of Customer Service, Servicing, Underwriting, File Prep, Condition Clearing, and Data Entry. This team included English and non-English speakers- Led office to reach comparable productivity and quality as the onshore operations at 10% of the cost- Handled all tax, HR, customs, legal and visa issues for the region without help from third-parties
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Retail Operations ManagerProvident Funding Associates L.P. Apr 2002 - Nov 2006Santa Rosa, California, Us- Managed Retail and Correspondent Operations for 2 years. Grew volume by 500%- Transitioned Provident from paper files to electronic only. This lead to increase in underwriting efficiency, processing efficiency, and reduced errors- Managed Provident’s San Ramon branch to originate $100M/mo from under $20M/mo -
Portfolio AnalystCrystal Asset Management 2001 - 2002
Erik Stern Education Details
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UclaPolitical Science -
Carlmont High SchoolHigh School
Frequently Asked Questions about Erik Stern
What company does Erik Stern work for?
Erik Stern works for Conventus
What is Erik Stern's role at the current company?
Erik Stern's current role is Mortgage Operations Executive | Previously Goldman Sachs.
What schools did Erik Stern attend?
Erik Stern attended Ucla, Carlmont High School.
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