Erik Gray Email & Phone Number

Springfield, Ma, Us

Product owner and subject matter expert for Wellfleet enrollment and data technology. Developed and delivered a best-in-class digital enrollment data integration capability that ingests, translates, interrogates, validates, and authorizes enrollment datasets from trading partners, minimizing any customization for the platform.Steward for Wellfleet’s enrollment strategy, realizing the benefits of improved quality, efficiency, and customer-centric solutions. Created an enrollment strategy package that clients can choose from and utilize to increase awareness, education, and participation.Primary relationship manager with enrollment and benefit technology companies that align with Wellfleet’s distribution strategy. Leads partner onboarding utilizing traditional methods as well as more advanced API opportunities involving case product setup, enrollment data submission and policy status.

Chattanooga, Tennessee, Us

Equity shareholder in Chattanooga Football Club, the team leading the way in American soccer, creating a sustainable model that’s better for players, fans, and communities.On January 29, 2019, the Chattanooga Football Club announced that it would become the first soccer team in America to offer fans true ownership. At the close of the campaign 3,254 fans became owners in Chattanooga Football Club. While most owners are from the Chattanooga region, shareholders hail from all 50 US states and from 30 countries.

Chattanooga, Tn, Us

As the Director of Enrollment Strategy, Erik was responsible for providing regional and field leadership guidance for enrollment, technology and data. Erik deployed solutions that enhanced the client experience, increased simplicity, created value and drove profitable growth. Erik also advanced enrollment technology, strategies and maintained key performance indicators with select distribution partners.Erik regularly served as presenter and educator for broker development events and sales and client management schools.

Chattanooga, Tn, Us

Responsible for driving enrollment technology solutions and partner on-boarding satisfaction to enhance the enrollment experience for third-party partners, clients and consumers. Lead a team of on-boarding project managers in the United States and Ireland and solutions managers to partner with Unum US field sales offices, enrollment research and development team and third-party business leadership to deploy solutions that increase simplicity, create value and ultimately drive profitable growth. In 2017, Erik's team contributed to the enrollment of more than $150 million in new voluntary benefits premium.

Chattanooga, Tn, Us

Accountable for expanding technical and operational expertise across the company and supporting the development of technology and process solutions based on market need. Identified emerging opportunities and ensured alignment of innovation initiatives to business needs.Selected and attended the Unum Recognition and Training Conference at Walt Disney World. This honor recognizes 3% of the company staff each year.

Chattanooga, Tn, Us

Served as the Enrollment Solutions Manager for the Voluntary Benefits Acquisition area, supporting Unum’s enrollment solutions strategy in support of annual sales goals, working closely with internal business partners, sales representatives, external producers and technology vendors.Served on an international assignment working with Unum's business innovation team based in Carlow, Ireland from July-August 2014.Certified Scrum Product Owner® (CSPO)

Chattanooga, Tn, Us

The industry-leading plane.biz web-based technology makes life easier for employees and their employers. Employees see the full value of the benefits being offered, helping them make informed decisions. And plane.biz offers flexibility for employers by supporting a range of enrollment methods: face-to-face, call center or self-service on a web-based platform.- Supported the 21-person plane.biz production team alongside a peer manager- Team produces electronic enrollment case files for brokers and enrollment firms using the plane.biz web-based technology, giving employees and their employers the opportunity to see the value of benefits being offered and helping them make informed decisions.- Led team through double-digit-percentage year-over-year case production growth with a level headcount- Assisted with developing and implementing organizational and procedural guidelines- Engaged daily interaction with brokers, enrollment partners, field partners and other functional areas to meet customer needs and develop continuous improvement initiatives- Assisted with developing and implementing organizational and procedural guidelines- Contributed to development of the corporate continuous improvement program, Great Ideas, that asks employees to submit ideas that will help improve the way Unum does business to meet our customers’ needs, increase efficiencies and reduce costs.- Supervised the budget for more than 700 rental laptops for use during plane.biz enrollmentsSpecial Project in addition to the full time role:- Business and implementation owner for Unum Scholars, a partnership project with The University of Tennessee at Chattanooga, which creates opportunities for students to gain real world business knowledge while performing meaningful assignments that add value for Unum. The project began with four individuals and has now had more than 100 students go through the program.

Chattanooga, Tn, Us

- Managed a 14-person team, which consistently met and exceeded corporate and departmental goals- Oversaw the billing and day-to-day service for more than 250 specialized employer accounts comprised of 330,000 policies amounting to $100 million in annualized premium- Responsible for developing and implementing organizational and procedural guidelines- Negotiated and interacted with corporate clients, brokers and internal business partners to provide innovative solutions- Led special projects and implementation teams- Contributed to development of continuous improvement initiatives supporting organizational objectives

Chattanooga, Tn, Us

- Conducted broker education regarding voluntary benefits products and process workflows- Served as operational business advocate for field offices- Implemented sold business for 30 employer accounts per quarter to ensure successful benefit enrollment- Ensured continuous improvement of relationships with agents and field offices- Licensed agent of the State of Tennessee Department of Commerce and Insurance

Evanston, Il, Us

As one of 50 Grand Praetors, served as a regional advisor to University chapters within a specified geographical area referred to as a "Province." Served the East Tennessee Province:- The University of Tennessee- The University of Tennessee at Chattanooga- East Tennessee State University- Tennessee Technological University

Chattanooga, Tennessee, Us

- Developed and implemented ticket policies, procedures and operations for season, single-game and group sales- Managed athletics scholarship fund efforts to achieve men’s basketball priority ticket sales- Extensive day-to-day interaction with University donors with contribution histories up to $200,000- Assisted with the planning, organization and coordination of athletics marketing and promotions campaign for 16 NCAA Division I intercollegiate sports involving more than 30 corporate and business partners- Secured Total Sports, Inc. contract and developed design and content for first official UTC Athletics website, gomocs.com, which is still in operation today

Chattanooga, Tennessee, Us

Supported promotion opportunities and game day ticket sales

- Assisted with sales and events for the Preferred Seat License program, which sold more than 60 percent of the preferred seats and 30 suites for UTC's 20,668-seat football stadium- Assisted with research and planning for the Finley Stadium and Ross Meehan Foundry area, a cornerstone for Chattanooga's south side revitalization and UTC's football game day experience

B.S., Sports Administration

M.Ed., Education

Education record

Master Of Education - Med

High School Diploma