Erik Haus Email & Phone Number

Sacramento, Ca, Us

Pleasanton, California, Us

Pleasanton, California, Us

Pleasanton, California, Us

I oversee the development of Medallia-as-a-Platform packaged applications and configuration lifecycle management tools for a leading Customer Experience Management SaaS vendor. I define a vision that is communicated throughout the organization to achieve buy-in from all parties. With constrained resources, and under tight deadlines, I lead teams in building and publishing Medallia apps and sandbox environments. Within Medallia, I have been able to leverage my strong background in such areas as team building, enterprise software development, go-to-market strategy planning, third-party marketplaces, and partner ecosystems to strengthen the product management process and create solutions that resonated with our targeted customers. ❖Oversaw build-out and launch of Medallia's internal app store to launch pre-packaged solutions for B2B, Retail, Contact Center, Retail Banking and Digital. Delivered out-of-the-box offerings that enabled the company to pursue an expanded market. Drove $5M+ in incremental revenues and reduced implementation costs by over 50%.❖Created a simplified method for customers to build, test, and develop their own specifications with Medallia (the company’s own ecosystem). ❖Built a positive internal culture in the midst of rapid changes and numerous shifts in morale. Inspired excitement and enthusiasm in teams to deliver at a high level of quality.

Santa Clara, California, Us

As the Director of Product Management for a small start-up company in the IT analytics space, I led growth, engagement, and sales operations initiatives for Big Data objectives. I supervised 2 engineers and a designer, reported to the Head of Marketing, and interacted cross-functionally on various activities. Although I was hired for product management, my position became more of an intersection between product marketing and management (aka growth hacking), particularly in how the product integrated with marketing leads and sales opportunities. I was responsible for instrumenting the product with the correct user engagement metrics and integrating our marketing and sales automation. This provided both the requisite insight to test and improve product features to increase user engagement (conversion, retention, activity) as well as create highly qualified opportunities to the sales team. In doing so, we significantly improved our ability to promote the benefits of our offering during sales calls. ❖Led interdisciplinary team of product, sales, marketing, and engineering team members to integrate the freemium product with a sales marketing automation, metrics platform, and CRM system. Automated and increased well-qualified leads by 400% as a direct result.❖Increased user engagement by 130%, secured key reference customers, and captured initial $1M in subscription revenues by launching benchmarking and automated reports features. ❖Established an effective method for code reviews, gaining buy-in from teams for using and collaborating on the process. Increased output for the team by 100%.

I co-founded this start-up company with 5 employees and a universal collaboration product offering. Our freemium, SaaS-based, universal search and collaboration platform enables users to find, secure, and collaborate on all cloud-based documents and data. Whether working in Dropbox, Salesforce.com, Google Apps, Box.com, Rally, or other applications, users can selectively and securely share and collaborate with anyone.I set the company and product vision and mission, built the team, and created / executed the go-to-market strategy. Delivering presentations to investors, I emphasized the dramatic flexibility of this platform that would tie different tools together and allow you to work with anyone, anywhere on any system. ❖Raised $100K in start-up funding and recruited a team of 5 that enabled the initial launch of the company and ongoing growth.❖Drove the launch of our freemium product, with the goal of securing users and then selling into company. Gained 300 freemium users; subsequently worked on ap for the Salesforce Ap exchange.

San Francisco, Ca, Us

Rincon Hill Capital is an innovative investment management firm focused on the emerging markets. Rincon Hill Capital assists its clients such as emerging markets hedge funds, institutional investors and individual investors seeking alpha in equities from countries like China, India, Brazil, Russia and Mexico.I was an advisor to the founder (and friend) for launching the company, starting marketing and business operations, as well as helping with negotiation of vendor contracts.

Redwood City, California, Us

I was brought on board to direct product activities for a leading enterprise SaaS subscription billing company. As the company’s third PM, I oversaw CRM, API, and Salesforce.com integration product lines, with full accountability for the developer platform. Working at a cloud company that is empowering the subscription economy, I experienced first-hand the power of the cloud and the manner in which subscription / freemium business models can succeed (and fail). Most importantly, I learned that building great products and executing those products with precision are inseparable and equally essential to success. ❖Launched the Zuora Developer Platform that drove API growth by over 1,000%. The platform enabled us to work with third-party partners and develop an ecosystem, thus empowering our own offerings.❖Assisted in developing the sales vision that Zuora was the “Future of Subscription Billing.” Pulled together an extensive amount of marketing, sales, and PR collateral as well as collateral for analysts such as IDC and Forrester.

I co-founded this IT outsourcing firm (specializing in web / enterprise 2.0 technologies) with 4 partners from McKinsey and Cognizant, with headquarters in San Francisco and operations in Asia, China, and Bangalore. As the Product Manager, I managed, mentored, and led delivery teams for key accounts and directed the development of both internal products and, following an acquisition, the Krugle search engine. Initially, we landed a contract with Ziff Davis and essentially became employees of that company, delivering on a video gaming suite. We then evolved into our own entity, raising the necessary funds and securing the clients to take our firm to the next level of success. ❖Raised $3M in venture capital and grew Aragon to a multimillion-dollar, multinational enterprise with over 80 team members across the U.S., China, and India. Captured clients that included Oracle, EMC, Viacom, Ziff Davis, MTV, Cerner, and Citi (Nikko). ❖Acquired Krugle.com, an enterprise search engine for source code management systems and issue tracking systems. Subsequently, I managed the integration of Krugle and ACG product lines, thenlaunched KSE 4.0, the leading enterprise search code search engine (a DEMOgod winner at the annual DEMO conference).

Dallas, Tx, Us

Mentis Group is an IT consultancy focused on open source technologies. While I honed my technical skills developing n-tier, web-based, enterprise appliactions at Mentis Group, it also opened my eyes to the power of open source software. Applications that we built for clients took a fraction of the time and cost of what they would have been just a few years earlier. I learned the future meant faster and cheaper web-based technologies.

I joined the startup bubble working as a software engineer for 2Roam, which created solutions for web companies to easily develop websites for wireless devices. 2Roam was awarded PC Magazine's Editor's Choice Award for Best Mobile Platform.While 2Roam failed as the wireless web just didn't develop fast enough (if only the iPhone was launched in 2000!), it was here that that I fell in love with startups and the magic of Silicon Valley, and learned the hard way that great engineering does not always translate into successful companies.

Los Angeles , California, Us

In my first job out of college I was quite literally a rocket scientist. I worked for Aerojet/Northrup Grumman as a thermal analyst on the Defense Support Program. In plain English, this meant I used math models to predict performance of US Air Force satellites used for early detection of nuclear attacks. In addition to keeping America safe, I learned how large organiztaions run and the power of processes. I also discovered that secret clearances were more bureaucracy and less James Bond, and that Dilbert cartoons outside of one's cubicle was an engineer's way to be subversively humorous.

Bs, Applied Chemistry

Mba, Ms Computer Science

Ms, Materials Science