Erik Liu Email & Phone Number

São Paulo, São Paulo, Brazil

• Since 2008, B4B Ventures has been a media alternative for customer acquisition. A company that takes pride in gaining active users with its verticals over the years, becoming a reference in the Brazilian.
• Create the structure (HTML) and styling (CSS) of web pages to ensure proper presentation and layout;
• Implement client-side interactivity and dynamic features using JavaScript;
• Ensure that web sites work well on various devices and screen sizes by employing responsive design techniques;
• Use version control systems, such as Git, to track changes and collaborate with other developers on a project;
• Integrate frontend components with backend services and APIs to enable data exchange and application functionality;

São Paulo, São Paulo, Brazil

• Initially focused on Telecom campaigns and the B2B market, Vendedoor, as a pionner in Lead generation, played an arduous and important role in Evangelizing the CPL concept in Brazil, something that was already.
• Resolution of issues and requests reported via email, phone or in person;
• Install and configure computer hardware, software, systems, networks, printers;
• Repair equipment as and when necessary;
• Replace the equipment as per IT policy expiration term;
• Maintain configuration of all hardware devices;

São Paulo, São Paulo, Brazil

• Serving the population 24 hours a day, from Sunday to Sunday, Hospital Dia Flávio Giannotti, in Ipiranga, is already considered a reference in care and in carrying out minor surgeries, having, since August of 2021.
• Provide technical support to end-users, resolving hardware and software issues;
• Collaborate with team members to troubleshoot technical issues;
• Monitor and maintain inventory levels of IT equipment and supplies.ACHIEVEMENTS
• Reduced equipment out of order and malfunctioning;
• Implement service reports in the surgery center conducting training sessions to educate end-users;

São Paulo, São Paulo, Brazil

• Brasil Suporte Tecnico Em Informatica is a Brazilian company, with more than 8 years old, that operates in the Support, Infrastructure and IT Services sector.IT Help Desk SpecialistIn my role as a IT Help Desk.
• Provide first-level technical support and assistance to end-users via various channels, including phone, email, and in-person;
• Respond to user inquiries, troubleshoot and resolve hardware and software issues;
• Install, configure, and maintain computer systems, software applications, and operating systems;
• Collaborate with vendors and service providers for equipment repairs or replacements.ACHIEVEMENTS
• Improvement of network stability and speed between two buildings of an insurance school;

São Paulo, São Paulo, Brazil

• The Instituto de Economia Agrícola (Agricultural Economics Institute), linked to the Agência Paulista de Tecnologia dos Agronegócios (APTA) is a major public scientific research institute on economics and statistics.
• Assist users in using Microsoft suite tools, troubleshooting issues, and providing guidance;
• Identify and resolve technical issues;
• Create and maintain detailed documentation for common frequently asked questions;
• Install and configure computer hardware, software, systems, networks, printers, and scanners.ACHIEVEMENTS
• Provided quality technical support, enhancing end-user satisfaction and enabling them to carry out their tasks more efficiently with fewer interruptions;

Higher Technology Course, Systems Analysis And Development

Technician, Computer