Erik J Bracciodieta, Mbiotech, Mba
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Erik J Bracciodieta, Mbiotech, Mba Email & Phone Number

Customer Success Lead at KeyOps
Location: Toronto, Ontario, Canada 8 work roles 3 schools
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Role
Customer Success Lead
Location
Toronto, Ontario, Canada
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Who is Erik J Bracciodieta, Mbiotech, Mba? Overview

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Erik J Bracciodieta, Mbiotech, Mba is listed as Customer Success Lead at KeyOps, a company with 4 employees, based in Toronto, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Erik J Bracciodieta, Mbiotech, Mba.

Erik J Bracciodieta, Mbiotech, Mba previously worked as Customer Success Leader at Keyops and Senior Associate at Coactuate. Erik J Bracciodieta, Mbiotech, Mba holds Master Of Business Administration - Mba, Dean'S List (Top 10% Of Class); Bridgeable Entrance Scholarship from University Of Toronto - Rotman School Of Management.

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KeyOps

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Profile bio

About Erik J Bracciodieta, Mbiotech, Mba

I am building a high-performance market research and customer success team in a life sciences start up. My career is wholly focused on healthcare and I am using this passion to elevate market research done with physicians.My client communication is focused on understanding their needs and building their confidence in my organization’s abilities. My experiences in market research, business design, and strategy consulting have provided me the operational know-how to deliver value, whether it’s synthesizing insight from a physician advisory board or collaborating with data scientists to create a new market research report.My strategy consulting work uses design principals to build impactful engagements, primarily physician advisory boards and global team alignments for pharmaceutical companies. I know what questions to ask and how to synthesize answers to derive relevant implications for clients.In the Rotman MBA program I learned about business design, enabling me to uncover a full range of client needs. My passion for design stems from my desire to build a future that enhances human dignity, especially in how we interact with the healthcare system and use new life science technology.As a market research analyst I quantified and forecasted complex medtech trends for a variety of clients: startups, multinational companies, and investors. I was a trusted partner by offering deep market knowledge that was informed by data analysis and stakeholder research. In the Master of Biotechnology program at U of T I developed expertise about the life science industry, with emphasis on pharmaceuticals. The capstone project was a team design challenge for the Taser, which included a business plan to monetize our design. This experience sparked my interest in business design tools: user research and connecting disparate ideas to form business plans.I’ve completed the improv and sketch Conservatory programs at The Second City (I know how to ‘Yes, and’ really well) and supported social justice by developing curriculum for a student-led volunteer organization delivering science education to underserved communities in Ontario.Intrigued? Send me a LinkedIn message and let's start building the future we want to live in.

Listed skills include Leadership, Laboratory, Public Speaking, Cell Biology, and 31 others.

Current workplace

Erik J Bracciodieta, Mbiotech, Mba's current company

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KeyOps
Keyops
Customer Success Lead
toronto, canada
Website
Employees
4
AeroLeads page
8 roles

Erik J Bracciodieta, Mbiotech, Mba work experience

A career timeline built from the work history available for this profile.

Customer Success Lead

Toronto, ON, CA

Customer Success Leader

Toronto, Ontario, Canada

  • Drive over 25 life science clients to utilize their KeyOps subscription by proposing brand plan-based research campaigns and managing multiple stakeholders
  • Execute client research engagements (average 13 per month): write survey drafts based on client needs, leverage internal digital tools to launch survey to target physician groups, analyze results, and present insight.
  • Manage the Customer Success team using a coaching mindset

Senior Associate

Toronto, Ontario, Canada

  • Designed insight-gathering physician advisory boards for global pharmaceutical clients, specified client knowledge gaps in medical practice, and managed iterative creative process with client and internal talent
  • Synthesized advisory board insight, communicated implications and actionable next steps to client for successful product launches and medical education programs
  • Executed a market research project supporting a VR firm and professional medical society partnership. Interviewed… Show more
  • Executed a market research project supporting a VR firm and professional medical society partnership. Interviewed 30+ educators in healthcare institutions to understand relevant value propositions, customer needs, and.
Jan 2021 - Oct 2021

Associate

Toronto, Ontario, Canada

  • Applied business design methodology to scale Scotiabank Digital Factory's client accessibility success; devised recommendations to foster this mindset in wealth management, with emphasis on aging clients
  • Conducted 10 in-depth interviews to understand the motivation, emotional underpinnings, and interpersonal landscape of wealth management advising
  • Presented findings and recommendations to senior CIBC leadership which were well received and will be used in enterprise-wide… Show more
  • Presented findings and recommendations to senior CIBC leadership which were well received and will be used in enterprise-wide accessibility communications Show less
Sep 2020 - Dec 2020

Senior Market Research Analyst

Toronto, Canada Area

  • Provided therapy and market insight for cardiac device markets for internal and external clients; authored over twenty market research reports by updating market forecast models and synthesizing market and competitive.
  • Led development of a data product covering new markets with secondary research to scope product landscape, partnered with data scientists to use Big Data assets and generated $20,000 in sales
  • Continuously assessed innovation pipelines of small and large medtech… Show more
  • Continuously assessed innovation pipelines of small and large medtech companies, evaluated potential market impact, what patient populations will be targeted, pricing, and how competitors will respond
  • Authored a brand-new report title, Ambulatory ECG Devices, identified new ways to extract data from Big Data resources and established relationships with new clients, generated over $50,000 in sales
  • Executed a $5,000 consulting project for a startup investigating the European pricing landscape for its device. Defined project scope, interviewed opinion leaders, leveraged internal data sources, and presented.
Nov 2014 - Jul 2019

Analyst

Toronto, Canada Area

  • Executed literature reviews for clients such as Hoffman-La Roche and the Ontario Pharmacists’ Association
  • Analyzed cost savings model output data to make graphs in Excel, composed reports and presentations
Jan 2014 - Jul 2014

Co Chief Of Programming

Toronto, Canada

  • Created and delivered original healthy living lesson plans for middle school students in under-serviced Toronto communities; researched scientific basis of healthy life style practices, collaborated on creative.
  • Facilitated a capstone Open House for thirty program participants and their parents, members of the media and school officials
May 2012 - Apr 2013

Laboratory Research Assistant

Toronto, Canada Area

  • Executed an independent research project on the differential expression of ABC drug transporters in a pregnant rodent model of inflammation. Performed tissue processing for molecular analysis, PCR, Western Blotting.
Jan 2011 - Apr 2012
Team & coworkers

Colleagues at KeyOps

Other employees you can reach at keyops.io. View company contacts for 4 employees →

3 education records

Erik J Bracciodieta, Mbiotech, Mba education

Master Of Business Administration - Mba, Dean'S List (Top 10% Of Class); Bridgeable Entrance Scholarship

Activities and Societies: VP Communications Business Design Club; Finalist: Kearney Case Competition; Finalist: KPMG SickKids Case.

Master Of Biotechnology

A business program for molecular biology students on the commercialization of life science and digital health technologies

FAQ

Frequently asked questions about Erik J Bracciodieta, Mbiotech, Mba

Quick answers generated from the profile data available on this page.

What company does Erik J Bracciodieta, Mbiotech, Mba work for?

Erik J Bracciodieta, Mbiotech, Mba works for KeyOps.

What is Erik J Bracciodieta, Mbiotech, Mba's role at KeyOps?

Erik J Bracciodieta, Mbiotech, Mba is listed as Customer Success Lead at KeyOps.

Where is Erik J Bracciodieta, Mbiotech, Mba based?

Erik J Bracciodieta, Mbiotech, Mba is based in Toronto, Ontario, Canada while working with KeyOps.

What companies has Erik J Bracciodieta, Mbiotech, Mba worked for?

Erik J Bracciodieta, Mbiotech, Mba has worked for Keyops, Coactuate, Business Design Initiative (Bdi), Decision Resources Group, and Riskanalytica.

Who are Erik J Bracciodieta, Mbiotech, Mba's colleagues at KeyOps?

Erik J Bracciodieta, Mbiotech, Mba's colleagues at KeyOps include Dhruven Shah, Curtis Fichtner, Andréa Fradin, Gabriel El Haddad, and Joseph Deeth.

How can I contact Erik J Bracciodieta, Mbiotech, Mba?

You can use AeroLeads to view verified contact signals for Erik J Bracciodieta, Mbiotech, Mba at KeyOps, including work email, phone, and LinkedIn data when available.

What schools did Erik J Bracciodieta, Mbiotech, Mba attend?

Erik J Bracciodieta, Mbiotech, Mba holds Master Of Business Administration - Mba, Dean'S List (Top 10% Of Class); Bridgeable Entrance Scholarship from University Of Toronto - Rotman School Of Management.

What skills is Erik J Bracciodieta, Mbiotech, Mba known for?

Erik J Bracciodieta, Mbiotech, Mba is listed with skills including Leadership, Laboratory, Public Speaking, Cell Biology, Western Blotting, Literature Reviews, Teaching, and Clinical Research.

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