Manager, Infrastructure Services
Vancouver, Wa, Us
At Washington State University, I led the oversight, implementation, and maintenance of the wired and wireless networks, data centers, servers, and systems used on the Vancouver campus. Specific duties included:•Leading the design, deployment, and operations of the WSU Vancouver core IT infrastructure, including voice/data, virtualized computing environments, cloud services, and disaster recovery/business contingency planning.•Managing the Infrastructure Services team of full-time network technicians, system administrators, and student workers to provide world class technology support to our students, faculty, and staff. •Working closely with the Campus CIO, capital planning, and facilities operations to coordinate project efforts related to network infrastructure, systems, servers, and disaster recovery components.•Developing processes, procedures and best practices for providing reliable network and systems with appropriate bandwidth, capacity, and security to support the educational and research needs of the university.•Serving as an active member of the IT leadership team to provide department-wide leadership, shape the campus technology roadmap, and serve as a key strategic partner for the University.