Erik Joó Email & Phone Number

Budapest, Hungary

I'm responsible for creating and managing marketing content for Verint's unique, market-leading interaction capture and management product portfolio aimed to help businesses comply with the complex laws and regulations of the financial markets. My position requires me to closely co-operate with Go-To-Market and plan the content strategy for Verint Financial Compliance. Examples of the content types I'm responsible for include:- Webpage copy- Datasheets, whitepapers, eBooks, blogs, and other types of thought leadership assets- Social media posts and e-mail copy- Video scripts- Voice-oversI'm also frequently involved in organizing Verint's participation at trade events and creating content for any related collateral such as presentations and booth copy.

Budapest, Hungary

- Vast experience in voicing marketing-related and explainer videos both in English and in Hungarian from as early as 2016- Since 2020, I've been working at various dubbing studios in Hungary as a voice actor dubbing small roles in movies, TV shows, and documentaries.- I have my own recording equipment with which I can both record and produce voice-overs and narrations.

Budapest

- Writing engaging and UX-focused website copy- Scriptwriting for marketing and explainer videos- Creating tone of voice, messaging, and catchphrases for businesses- Translation and localization of websites, applications, sales decks, and other collateral- Social media marketing- Information architecture and website planning- Product/service design and development

As a technical writer, I owned the full release documentation process of a number of market-leading products within SAP's portfolio. I worked in close cooperation with the product management and development team and ensured the technical details and guidelines of new and updated features were described precisely and clearly to SAP's end-users on the website. In addition to developing the documentation in line with SAP's style guide and documentation requirements, I was also responsible for publishing the content on SAP's website using a specialist content management system, which required the ability to use HTML to format the contents of the documentation.Apart from technical documentation, I was responsible for managing the copy on the products' UI to ensure users had access to new and updated features while having a good user experience.

Budapest

- Copywriting for a broad range of products and services, as well as social media campaigns- Concept creation for integrated campaigns and large-scale events- Scriptwriting for commercials and other marketing videos- Voice-acting for various advertising and event purposes

Budapest

The Digital Consumer Marketing team in Hungary is uniquely the only offshore team that creates and manages content on vodafone.co.uk. My team - in collaboration with the onshore team - is responsible for writing copy and creating graphic elements for product launches, offers and campaigns on the Vodafone UK website, and occasionally for other marketing activities of Vodafone UK.I am frequently responsible for writing copy for flagship devices of market leading manufacturers, including Samsung and Huawei.The position requires the following skills:- Flawless, professional written English- Creative writing- Marketing mindset- Ability to work in a team (collaboration with different teams both locally and globally)

Hungary

The proposal writing team was formed as part of a bigger proposal development team (consisting of writers, Graphic Designers and Content Managers) whose main focus was paper based proposals initially, word documents, murals, PPTs and PDFs. My main tasks as a Proposal Writer in the creation of these deliverables were writing executive summaries, one-voice editing and creating textual content for journey maps. My team swiftly recognized the need for creative, interactive but most importantly revolutionary proposals to IBM's clients. Within a year we successully shifted our focus to digital proposals such as microsites, videos and prezis. Owing to my acquired American accent, I was among the few people to regurarly do voice-acting for our video/animation proposals and since I have experience in music recording in my private life, in late 2016 I took on the responsibility of recording voice-overs, too. I was also invited to work with proposal and project delivery teams onsite multiple times.The position requires the following skills:- Flawless, professional written English- Creative writing- Customer-centric mindset- Ability to work in a team (collaboration with different teams both locally and globally) - Willingness to go on business trips

Hungary

The responsibilities of this back-office position included contract management, pricing, risk evaluation and orchestrating the complex events of a deal's lifecycle. My team was in charge of these tasks for IBM's bids in the UK.The position required the following skills:- Precision and ability to pay attention to the details- Conflict management- Stress tolerance- Ability to work in a team (collaboration with different departments both locally and globally) - Complying with complex business processes

Hungary

A few months into being a customer service representative I was offered to join the sales department thanks to my communication skills. The sales department was in charge of assisting customers of a market leading IT company in the UK and Ireland with giving information about the company's products and services, and placing their order. This job role placed bigger emphasis on building a relationship with customers than following processes.The position required the following skills:- Affinity for technology- Comprehensive knowledge of specific products- Upselling- Multi-tasking (using multiple tools while talking to the customers on the phone) - Ability to work in a team (collaboration with different departments both locally and globally) - Flawless spoken English

Hungary

My task as a customer service representative was assisting customers of a market leading IT company on the phone. My team was in charge of giving information, handling requests and solving problems of customers from the UK and Ireland when they called to inquire about their order status, make changes in their order or report a problem. The position required the following skills:- Multi-tasking (using multiple tools while talking to the customers on the phone) - Complying with complex processes- Ability to work in a team (collaboration with different departments both locally and globally) - Conflict management (customers who called were more often than not frustrated)- Swift problem solving- Flawless spoken English