• Responsible for leading business partner engagement and relationship management pieces for an organization-wide software rollout (Identifying and engaging affected groups, developing relationships and soliciting feedback, generating buy-in, championing involvement, and establishing frequent follow-up).• Led training sessions with senior managers and business partners to ensure a smooth migration in workflow platform, communicating the rationale behind organizational changes, with strategic considerations in the areas of governance, change management, expectations, attrition, etc.• Owned the storage and documentation of SOPs and job aids for the migration of Communication Experience Delivery (CED) to Jira, soliciting materials from teams and assisting in development when needed in order to illustrate how current processes and workflows will translate into the platform.• Assisted in the development of a centralized Jira intake to streamline the experience of internal and external submitters for communication requests.• Conducted stakeholder-engagement sessions with matrix partners to determine expectations for the creation of a standard suite of consumer and provider-facing PBMS communications across multiple lines of business (Medicaid, Medicare, and Commercial)• Experienced in identifying talent, leading resume reviews, and interviewing for the hiring of interns and entry-level associates into Cigna's Operations Leadership Development Program; Have additionally maintained strong relationships with universities and student organizations for partnership and new talent acquisition via campus recruiting, speaking events, and mentorship. • Organized Operations Leadership Development Program engagement activities and community building exercises, with a focus on program-alumni engagement and fostering community in a remote environment.

Raised over $40,000 for Delta Sigma Pi’s THON total to fund pediatric cancer treatment and research.

Research assistant in the Motor Control, Cognition, and Neuroimaging Lab (PI: Dr. Kristina Neely) -Experience with Qualtrics, SPSS, and Access Database -Administrative duties