Erik Korber Email & Phone Number

Toronto, On, Ca

Toronto, On, Ca

Nanticoke, Ontario, Canada

Developed new quality practices that enhanced product quality by reducing defect density by 260%, boosting customer satisfaction and improving overall client trust and retention.Collaborated with peers to streamline processes, reducing test frequency by 30% and testing backlog by 80%, leading to faster product delivery times and increased customer satisfaction.Implemented a new customer-facing communication system using MS PowerBI, which improved transparency and responsiveness for the Customer Technical Service team and enhanced client relationships.Negotiated with operations and IT teams to implement quality initiatives while maintaining production and shipping targets.Partnered with downstream quality departments to create new criteria for defect management, eliminating production downtime and ensuring consistent delivery of high-quality products, further strengthening customer trust.Led the development and launch of a new product management system, ensuring seamless communication with stakeholders and maintaining high customer satisfaction through minimal disruptions.

Nanticoke, Ontario, Canada

Spearheaded customer complaint resolution by leading cross-functional teams in root-cause analysis and corrective action, significantly reducing defects and improving customer outcomes.Developed customer specification expertise, ensuring orders met client-specific requirements, resulting in higher order accuracy and improved customer trust.Improved customer satisfaction by reducing the amount of non-conforming products leaving the plant, using a data tracking system to proactively monitor and resolve quality issues before delivery.

Lake Erie Works

Ensured compliance with customer requirements by verifying test results through a rigorous round-robin study with certified labs, maintaining client confidence in product quality post-refurbishment of testing equipmentConducted cross-functional collaboration to confirm that customer specifications were consistently met, ensuring timely and accurate deliveries, which helped maintain strong client relationshipsAssessed daily production of steel coils and determined adherence to ordered specifications, non-compliant products would be sent for repairIndustry advisor for McMaster University final year capstone to isolate and characterize rolled in scale composition in search of root cause Performed Studies to find the root cause of tensile failures which led to the purchase and upgrade of our automated measuring device improving accuracy and consistency

Oakville, On

Determined course of action using failure analysis on failed tensile bar advising to reprocess landing gear to ensure adherence to ASTM standardsMonitored production data and conducted daily microhardness testing to maintain ASTM compliance, while tracking product movement to ensure shipment promise datesDesigned a compliant 3D model of a paint booth and furnace fixtures in AutoDesk Inventor for fire safety and optimizing production processes

Mcmaster University

Designed Engineering demos for STEM outreach for 18000 elementary students from across the Greater Toronto and Hamilton areaManaged chemistry and biology labs for 1700 students to learn the scientific method hands-on while maintaining McMaster safety and biohazard protocol

Mcmaster University

Developed exemplary communication skills conveying ideas through written reports, visual MS PowerPoint, and verbal presentations Managed classroom of elementary school students, and successfully problem solved to create an interactive learning environment Customized teaching approach to appeal to different learning styles of students to ensure the best experience

Hamilton

In a high intensity environment, learned conflict resolution skills and how to diffuse tense situationsDeveloped non-verbal communications skills for effective team work on and off the iceDeveloped proactive conflict resolution skills and the ability to demonstrate foresight while preforming proper procedures

Bachelor Of Engineering (Beng), Materials Engineering

Activities and Societies: McMaster Engineering Musical, McMaster Engineering Hockey Team, Material Science and Engineering Club, McMaster.

Ossd, High School