Erik Lynch

Erik Lynch Email and Phone Number

Associate Producer @ Freelance | Self-Employed
Los Angeles, CA, US
Erik Lynch's Location
Los Angeles Metropolitan Area, United States, United States
Erik Lynch's Contact Details

Erik Lynch work email

Erik Lynch personal email

n/a

Erik Lynch phone numbers

About Erik Lynch

With a strong background in production and a proven track record of successfully leading teams and driving results, I am an experienced leader, familiar in agile methodologies and tools such as Jira and Confluence, as well as various common software like Salesforce and Workday. My strong leadership, problem-solving, and time management skills allow me to adapt to changing environments and deliver projects on time and on budget. I have worked as a production assistant, and an associate producer, on various film, television, and print projects, and have held roles as an executive assistant and billing supervisor. I hold a B.A. in Film Studies from the University of Utah and have obtained certifications in Project Management and as a Covid-19 Compliance Officer. In addition to my professional experience, I have served as President of my HOA and have demonstrated strong financial management and negotiation skills.

Erik Lynch's Current Company Details
Freelance | Self-Employed

Freelance | Self-Employed

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Associate Producer
Los Angeles, CA, US
Employees:
237191
Erik Lynch Work Experience Details
  • Freelance | Self-Employed
    Associate Producer
    Freelance | Self-Employed
    Los Angeles, Ca, Us
  • Freelance
    Associate Producer
    Freelance Sep 2016 - Present
    • Real Housewives of Salt Lake City - Season 1• Bad Girls Club - Season 17
  • Magento
    Executive Assistant
    Magento Apr 2015 - Jul 2016
    San Jose, California, Us
    • Organized weeklong SKO for global employees and partners.• Submitted NDAs through Salesforce to outside parties.• Scheduled meetings and phone calls with both clients and team members.• Coordinated and scheduled meetings for VPs to meet with executive staff- including CEO and other VPs.• Compared information and coordinated with other executive assistants to arrange accommodations, transportation and personal assistance, providing logistical support to visiting executives. • Approved travel expenses and reimbursement requests from managers and other administrative support.
  • Magento
    Salesforce Data Specialist
    Magento Dec 2014 - Apr 2015
    San Jose, California, Us
    • Created and updated Salesforce opportunities for all of Magento’s channel partners and technology partners.• Created and updated Salesforce Partner Terms to match corresponding opportunities.• Combined preexisting data from various sources to make Salesforce the primary source of record.• Uploaded all invoices, contracts, and corresponding emails into the appropriate opportunities.
  • Rent.Com
    Billing And Collections Supervisor
    Rent.Com Aug 2010 - Dec 2013
    Atlanta, Ga, Us
    • Resolved escalated calls and emails with customer concerns and payments.• Assisted newly hired employees by explaining company policy and direct training.• Collaborated with team members to complete demanding projects under tight deadlines. • Reviewed and approved customers to add additional properties or upgrades to their portfolios. • Worked with product managers and engineers to improve internal tools.• Assisted in the coordination of Salesforce integration.• Responsible for QA and coaching representatives in Atlanta during transition to new company location in Georgia.
  • Rent.Com
    Executive Accounts Portfolio Manager
    Rent.Com Jan 2008 - Aug 2010
    Atlanta, Ga, Us
    • Responsible for the billing, collection, and customer service for the top clients, who were responsible for over 10% of the annual revenue for Rent.com. • Increased collections rate for top accounts by 10%.• Maintained positive rapport with companies and maintained consistent communication and training with various property contacts and company contacts.
  • Ebay Inc
    Trust And Safety Team Lead (Remote)
    Ebay Inc Nov 2005 - Jan 2008
    San Jose, Ca, Us
    • Supervised WFH team members and ensured that representatives were trained in various policies to maintain flexibility in covering volume influxes. • Decreased overtime hours by implementing cross training program within department.• Audited cases and emails to ensure that eBay users and VeRO (Verified Rights Owner) participants received quality service.• Maintained time punches for employees and addressed discrepancies when needed.• Coordinated and acted as point of contact with other departments to maintain effective workflow while working user cases.
  • Musician'S Friend/Harmony Central
    Customer Service Team Lead
    Musician'S Friend/Harmony Central Aug 2000 - 2005
    • Supervised team of 25 employees.• Improved team schedule adherence from 78% to 93%.• Increased sales conversion rate 4% to 12%.• Increased warranty sales from 9% to 23%.• Wrote training manual for new hired representatives. • Resolved online negative feedback by contacting individuals directly.• Participated in QA tests for internal system upgrade to ensure that software was working properly prior to going live.
  • Country Cleaners
    Store Manager
    Country Cleaners Sep 1997 - Aug 2000
    • Supervised staff of 8 employees and ensured orders were completed in a timely manner.• Maintained positive customer relations.• Responsible for location finances, including cash drawer and accounting. • Responsible for supplies and purchasing. • Coordinated machine maintenance repairs.

Erik Lynch Skills

Customer Service Management Training Leadership Sales Microsoft Excel E Commerce Salesforce.com Call Centers Customer Experience Team Leadership Outlook Coaching Negotiation Invoicing Strategy Account Management Online Advertising Microsoft Office Property Management Budgets Quality Assurance Team Building Crm Social Media Online Marketing Customer Retention Marketing Social Media Marketing Lead Generation Friendly Personality Creative Problem Solving Collections Accounting Selling Confluence Concur Workday

Erik Lynch Education Details

  • University Of Utah
    University Of Utah
    Film/Cinema/Video Studies

Frequently Asked Questions about Erik Lynch

What company does Erik Lynch work for?

Erik Lynch works for Freelance | Self-Employed

What is Erik Lynch's role at the current company?

Erik Lynch's current role is Associate Producer.

What is Erik Lynch's email address?

Erik Lynch's email address is er****@****nto.com

What is Erik Lynch's direct phone number?

Erik Lynch's direct phone number is +131095*****

What schools did Erik Lynch attend?

Erik Lynch attended University Of Utah.

What are some of Erik Lynch's interests?

Erik Lynch has interest in Civil Rights And Social Action, Education, Environment, Animal Welfare, Health.

What skills is Erik Lynch known for?

Erik Lynch has skills like Customer Service, Management, Training, Leadership, Sales, Microsoft Excel, E Commerce, Salesforce.com, Call Centers, Customer Experience, Team Leadership, Outlook.

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