Erik Martens Email & Phone Number

Copenhagen, Dk

Copenhagen, Dk

Copenhagen

Responsibility• Management responsibility for 24 people.• Development and implementation of strategies.• Responsibility for the company's overall budget.• Sales and marketing, including participation and organization of sales fairs abroad.• Responsibility for customer service with daily contact with a large number of the company's customers on everything from sales to orders and complaints about products and quality.• Responsibility for production and production… Show more Responsibility• Management responsibility for 24 people.• Development and implementation of strategies.• Responsibility for the company's overall budget.• Sales and marketing, including participation and organization of sales fairs abroad.• Responsibility for customer service with daily contact with a large number of the company's customers on everything from sales to orders and complaints about products and quality.• Responsibility for production and production planning• Administration, which also includes continuously looking critically at internal procedures and workflows with a view to optimization.• Project management of larger and smaller projects.• Negotiation of various agreements.Results• I have built a healthy company culture, which is based on mutual trust and responsibility, where good dialogue is paramount.• I have created an increase in revenue of 33% from 2015 to 2022 both by means of upselling existing products and introducing new products.• I have been over all responsible for building a new brand identity for Jargar Strings, which now appears as a more modern company with a solid presence on SoMe and a generally good online presence.• I have managed several large projects in collaboration with internal and external partners such as e.g. remodeling of the company's headquarters, implementation of a new ERP system, upgrading machines in production and preparation of a new website and brand identity. Show less

København

Responsibilities:- Managed nine persons, economy, hiring and firing staff, handling conflict, change and performance management, employee development, development of the organizational culture.- Elaborating, operationalizing, and implementing strategies.- Process optimization of processing by means of IT.- Creating an environment in which excellent counseling and service are given pride of place.- Processing on specialist level.- Communication in writing and speaking in… Show more Responsibilities:- Managed nine persons, economy, hiring and firing staff, handling conflict, change and performance management, employee development, development of the organizational culture.- Elaborating, operationalizing, and implementing strategies.- Process optimization of processing by means of IT.- Creating an environment in which excellent counseling and service are given pride of place.- Processing on specialist level.- Communication in writing and speaking in the form of presentations, articles, reports.- System owner and member of steering committees on IT development projects. Project manager of projects relating to the work of the department.Selected results:- Acquired great understanding of business and organization.- Developed and implemented members’ database and self-service systems as a member of steering committees and as system owner resulting in significant savings in time and postage spent.- Implemented a new strategy which among other things consisted of building a course business for the members of Koda with 600 members participating during the first year.- Built a service function with a high activity level and carried out performance measurements which showed that 94-96 percent of the members were very satisfied with the service level.- I have successfully run a department through a change process with positive feedback in job satisfaction surveys.- I have been a part of a project with the national Danish television with the purpose to develop the national song contest for children to great satisfaction for all involved partners.- My leadership has always been well-evaluated in job satisfaction surveys.- I have made numerous presentations about music industry topics, such as online marketing.- Created a big network.- Responsible for the publishing of the book "Music Cookbook - En kreativ manual til den digitale musikbranche" (Music Cookbook - A Creative Manual to the Digital Music Industry) by Maiken Ingvordsen. Show less

København

Responsibilities:- Managerial responsibility for seven persons, budgeting, economy, hiring and firing personnel, personnel development for example in the form of employee development interviews, development and maintenance of a god organizational culture in my department.- Preparation of miscellaneous presentations and politics to the board of Koda and the top management.- As a manager being a part of committees working with HR and good internal cooperation at Koda.Selected… Show more Responsibilities:- Managerial responsibility for seven persons, budgeting, economy, hiring and firing personnel, personnel development for example in the form of employee development interviews, development and maintenance of a god organizational culture in my department.- Preparation of miscellaneous presentations and politics to the board of Koda and the top management.- As a manager being a part of committees working with HR and good internal cooperation at Koda.Selected results:- Developed and implemented different activities for the members of Koda, for example the seminar "How do I make my music heard by the public?".- Made numerous presentations to the board of Koda which for example were used by the board to decide whether to fundraise different projects.- Participated in committees working with employee policies where I contributed to develop job satisfaction surveys, presentations of employee policies and managerial guidelines. Show less

København

Responsibilities:- Servicing the members of Koda by e-mail, telephone and in person.- Communicating and disseminating knowledge and information to the members of Koda.- Using databases.- Processing.Selected results:- Build a great understanding of the organization and knowledge of the business which resulted in me quickly being offered a managerial position.- Acquired a great knowledge of how to optimize service and service functions.- I learned to… Show more Responsibilities:- Servicing the members of Koda by e-mail, telephone and in person.- Communicating and disseminating knowledge and information to the members of Koda.- Using databases.- Processing.Selected results:- Build a great understanding of the organization and knowledge of the business which resulted in me quickly being offered a managerial position.- Acquired a great knowledge of how to optimize service and service functions.- I learned to systematize my knowledge and use it in my processing.- Acquired great knowledge about using databases and I have learned that persistent and creative searching leads to good results. Show less

København

- Organizing courses in project management where I taught project management, development of concepts, and searching for jobs, among other things.- Evaluating participants for possible courses admission.- Contacting companies to find internships for the course participants.- Interviews with candidates for outplacement.- Writing reports and evaluations in Danish and English.

Fredensbrog

Teached English and French.

Hd I Organisation Og Ledelse / Graduate Diploma In Business Administration - Organization, Hr Og Ledelse / Business Administration

Akademimerkonom I Økonomi Og Ressourcestyring Ap Degree In Business Economics & Resources Management, Business Administration And Management, General

Cand.Mag. I Musikvidenskab Og Fransk / Master Of Arts (Ma) In Music And French, Musicology And Ethnomusicology

Education record