Erik Mcmaster Email & Phone Number

Cedar Rapids, Iowa, United States

• Process rental quotations, reservations, and contracts
• Establish new rental and sales accounts by servicing walk-in and call-in customers
• Negotiate prices on equipment rentals and contractor supplies in accordance with pricing policies and procedures
• Responsible for maintaining and strengthening relationships with current customers and businesses
• Generate leads for new business and communicate leads with Outside Sales Representatives

Marion, Iowa, United States

• Utilizing a customer-focused, needs based review process to educate customers about insurance options
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services
• Responsible for maintaining and strengthening relationships with current customers and businesses
• Maintaining a strong work ethic with a total commitment to success, each and every day

Cedar Rapids, Iowa Area

• Providing sales support on a daily basis to field agents
• Communicate routinely and effectively with agents, office staff, and carriers via phone, e-mail, and by mail
• Place outbound calls to prospective agents, recruiting them to utilize new carriers
• Utilize the computer to generate contract paperwork, reports, and conduct research as needed
• Develop, maintain, and strengthen relationships with independent agents and prospective agents

• Build, strengthen, and maintain exceptional customer relations
• Communicate routinely and effectively with customers, office staff, and service managers
• Deliver excellent customer service by addressing customer questions and concerns
• Inspects and performs pest control treatment on residential and commercial properties
• Provide accurate and detailed documentation of all work performed

Cedar Rapids, Iowa

• Worked with Plan Administrators and Regional Offices or Brokers assisting with daily retirement plan functions
• Participated in on-going project plans, accurately followed, tracked, and updated project timelines as needed to ensure completion of projects by their anticipated deadline
• Built, developed and fostered proactive, positive relationships with Plan Administrators, Regional Offices, and Internal Partners daily
• Analyzed structure and operation of clients plans and offered recommendations for plan improvements

Des Moines, Iowa

• Facilitated the process of New Business cases from initial receipt to case completion
• Developed, maintained, and strengthened ongoing relationships with major brokerage offices, career agency offices, and internal customers with exceptional Customer Service
• Provided daily support to Principal Financial Group field staff, brokers, producers, and customers
• Utilized opportunities to educate field staff and producers on procedures and changes daily

Des Moines, Iowa

• Introduced insurance features and benefits and recommended appropriate options or plans
• Secured purchase/insurance contract agreements through enrollment process
• Provided exceptional customer support with additional sales, questions, or concerns with products

Bachelor'S Of Science Degree, Sport And Fitness Administration/Management

General Studies