Erik Mcmaster Email & Phone Number

Cedar Rapids, Iowa, United States

• Process rental quotations, reservations, and contracts• Establish new rental and sales accounts by servicing walk-in and call-in customers• Negotiate prices on equipment rentals and contractor supplies in accordance with pricing policies and procedures• Responsible for maintaining and strengthening relationships with current customers and businesses• Generate leads for new business and communicate leads with Outside Sales Representatives

Marion, Iowa, United States

• Utilizing a customer-focused, needs based review process to educate customers about insurance options• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services• Responsible for maintaining and strengthening relationships with current customers and businesses• Maintaining a strong work ethic with a total commitment to success, each and every day

Cedar Rapids, Iowa Area

• Providing sales support on a daily basis to field agents• Communicate routinely and effectively with agents, office staff, and carriers via phone, e-mail, and by mail• Place outbound calls to prospective agents, recruiting them to utilize new carriers• Utilize the computer to generate contract paperwork, reports, and conduct research as needed• Develop, maintain, and strengthen relationships with independent agents and prospective agents

• Build, strengthen, and maintain exceptional customer relations• Communicate routinely and effectively with customers, office staff, and service managers• Deliver excellent customer service by addressing customer questions and concerns• Inspects and performs pest control treatment on residential and commercial properties• Provide accurate and detailed documentation of all work performed

Cedar Rapids, Iowa

• Worked with Plan Administrators and Regional Offices or Brokers assisting with daily retirement plan functions • Participated in on-going project plans, accurately followed, tracked, and updated project timelines as needed to ensure completion of projects by their anticipated deadline• Built, developed and fostered proactive, positive relationships with Plan Administrators, Regional Offices, and Internal Partners daily• Analyzed structure and operation of clients plans and offered recommendations for plan improvements

Des Moines, Iowa

• Facilitated the process of New Business cases from initial receipt to case completion• Developed, maintained, and strengthened ongoing relationships with major brokerage offices, career agency offices, and internal customers with exceptional Customer Service • Provided daily support to Principal Financial Group field staff, brokers, producers, and customers• Utilized opportunities to educate field staff and producers on procedures and changes daily

Des Moines, Iowa

• Introduced insurance features and benefits and recommended appropriate options or plans• Secured purchase/insurance contract agreements through enrollment process • Provided exceptional customer support with additional sales, questions, or concerns with products

Bachelor'S Of Science Degree, Sport And Fitness Administration/Management

General Studies