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Erik Melchor Email & Phone Number
Product Owner
at
T-Systems Iberia
1 work email found
@t-systems.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Product Owner
Location
São Paulo, São Paulo, Brazil
Company size
Who is Erik Melchor? Overview
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Quick answer
Erik Melchor is listed as Product Owner at T-Systems Iberia, a company with 11168 employees, based in São Paulo, São Paulo, Brazil. AeroLeads shows a work email signal at t-systems.com and a matched LinkedIn profile for Erik Melchor.
Erik Melchor previously worked as CIO (IT, Quality, Governance Director) and CISO (Security, Continiuty and Risk Management) at T-Systems Do Brasil and Head of End User Services & Collaboration at T-Systems Do Brasil. Erik Melchor holds Master Of Business Administration - Mba, Business Agility & Agile Project Management from Fiap.
Company email context
Email format at T-Systems Iberia
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{first}.{last}@t-systems.com
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Profile bio
About Erik Melchor
With more than 20 years of experience in IT Operations areas. I have been working as IT, Security, Quality and Operations Director, being responsible for the areas of security, quality, processes, governance, security and IT infrastructure and services for operations in Brazil and Argentina.On the Infrastructure and IT areas, I´m responsible for corporate processes governance, internal IT and security areas, managing R$ 20 Mio annual budget, supporting more than 2000 employees, distributed in 8 locations between Brazil and Argentina. We are leading digital transformation for operational improvement and stability of our services, focusing on mobility, availability, resilience and security, balancing global guidelines and local needs, seeking corporate compliance and costs efficiency, it is requiring a high sense of orchestration between local and international multifunctional teams in daily operations topics. Acting also as a lead liaison for the senior management team and C Level.I have experience in managing and orchestrating local and international multifunctional teams, suppliers and partners, and their integration and collaboration as a single team as well. I have strong knowledge and operational processes performance, quality assurance, project management, and ITIL (incidents, problems, changes, configuration, asset, licensing, patch & vulnerabilities, capacity, availability, business continuity, service levels, etc.).. I have knowledge in cascade and agile project management, software engineering, DevOps, Scrum, Kanban, for IT Infrastructure, SAP and Software Development projects.I would like to highlight initiatives regarding improvements in operational stability, project & service mgmt. and customer satisfaction, increasing SLAs up to 99% and NPS / Customer Satisfaction index from 66 to 82 points. Also supporting deploy of Emergency Crisis Management, Integrated Risk Management and Business Continuity Plan.In the Quality, Processes, Security and Governance areas, we are responsible for the implementation, monitoring and continuous improvement of local and global corporate and operational processes, always with a systemic corporate perspective. We are responsible for obtaining and maintaining ISO 9001, 2000, 27001, 27017, 27018, 22301, 14001 and 45001, CMMI-L3, ISAE 3402, SAP and TI-SAX certifications.I am a committed and responsible professional, working as a team spirit, flexible, resilient, collaborative and problem solver.
Listed skills include Sap, Sap R/3, Business Process, Sap Erp, and 41 others.
Current workplace
Erik Melchor's current company
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T-Systems Iberia
12 roles
Erik Melchor work experience
A career timeline built from the work history available for this profile.
Cio (It, Quality, Governance Director) And Ciso (Security, Continiuty And Risk Management)
CurrentAs Head of PQIT (Process, Quality, Internal IT & Security), I´m responsible for all aspects of corporate governance of process, internal IT and security areas, supporting over than 2000 employees, 8 locations distributed in Brazil and Argentina, and managing R$ 20 Mio annual budget.I'm also responsible for Information Technology, Security, Governance.
Apr 2018 - Present
Head Of End User Services & Collaboration
CurrentAs Head of End User Services, I´m manage End User Services (Service Desk, Field Service & Collaboration). I´ve started the critical transformation program moving from internal operation to third part providers where I was responsible to direct proper operation transition ensuring the high quality of our services to our customers. Later I was responsible.
Dec 2018 - Present
Head Of Solution & Projects
As Head of Solution & Projects, I was responsible for managing a highly skilled IT Project Management professionals with responsibility for all Transition & Transformation projects.
Apr 2018 - Dec 2018
Head Of Quality
As Head of Quality, I was a Brazilian key player of global operational quality strategy by running core operational processes in our operations. Driving activities on IT areas to manage crisis and increase operational excellence, increasing SLAs up 99% and NPS / Customer Satisfaction index from 66 to 82 points.Since that time enhancing and developing.
Jun 2014 - Apr 2018
Head Of Delivery Excellence And Business Operations
As Head of Delivery Excellence and Business Operations on Systems Integration organization, I was responsible for all aspects of Efficiency & Performance Management, IT Operations, Resource Management, Supplier Management, Service Steering, Strategy Implementation as well as SI*Digital Division.
Jun 2012 - May 2014
Project & Technical Architect Manager
Project & Technical Architect ManagerPLM Package Solution Senior Consultant (QM, PM, PS, DMS), WF and SOLMAN Senior Consultant.PLM and SOLMAN Team Leader.
Aug 2005 - May 2012
Sap Senior Consultant
Responsible for QM, PM & DMS SAP modules. Worked in Venezuela for 6 months.
Aug 2004 - Aug 2005
Sep 2003 - Aug 2004
Jul 2003 - Sep 2003
Feb 2002 - Jun 2003
Feb 1998 - Feb 2002
Team & coworkers
Colleagues at T-Systems Iberia
Other employees you can reach at t-systems.com. View company contacts for 11168 employees →
DH
Diego Hilário
Colleague at T-Systems Iberia
Mauá, São Paulo, Brazil, Brazil
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JR
Johannes Rohe
Colleague at T-Systems Iberia
Greater Hamburg Area, Germany
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AD
Anja Dünow-Pinel
Colleague at T-Systems Iberia
Bavaria, Germany, Germany
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PS
P Sambal
Colleague at T-Systems Iberia
Lucknow, Uttar Pradesh, India, India
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AM
Alena Moskalenko
Colleague at T-Systems Iberia
Russia, Russian Federation
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KB
Karl-Heinz Bayer
Colleague at T-Systems Iberia
Hirschaid, Bavaria, Germany, Germany
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TO
Tomas Oros
Colleague at T-Systems Iberia
Slovakia, Slovakia
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OK
Oliver Klein
Colleague at T-Systems Iberia
Wiesbaden, Hesse, Germany, Germany
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AK
Andreas Kussmaul
Colleague at T-Systems Iberia
Bad Boll, Baden-Württemberg, Germany, Germany
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BH
Benedikt Heyer
Colleague at T-Systems Iberia
Munich, Bavaria, Germany, Germany
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Diego Hilário
Colleague at T-Systems Iberia
Mauá, São Paulo, Brazil, Brazil
View →
JR
Johannes Rohe
Colleague at T-Systems Iberia
Greater Hamburg Area, Germany
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AD
Anja Dünow-Pinel
Colleague at T-Systems Iberia
Bavaria, Germany, Germany
View →
PS
P Sambal
Colleague at T-Systems Iberia
Lucknow, Uttar Pradesh, India, India
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AM
Alena Moskalenko
Colleague at T-Systems Iberia
Russia, Russian Federation
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KB
Karl-Heinz Bayer
Colleague at T-Systems Iberia
Hirschaid, Bavaria, Germany, Germany
View →
TO
Tomas Oros
Colleague at T-Systems Iberia
Slovakia, Slovakia
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OK
Oliver Klein
Colleague at T-Systems Iberia
Wiesbaden, Hesse, Germany, Germany
View →
AK
Andreas Kussmaul
Colleague at T-Systems Iberia
Bad Boll, Baden-Württemberg, Germany, Germany
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BH
Benedikt Heyer
Colleague at T-Systems Iberia
Munich, Bavaria, Germany, Germany
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4 education records
Erik Melchor education
Master Of Business Administration - Mba, Business Agility & Agile Project Management
Pos Graduated, Área De Estudo Quality Management And Productivity
Engineering, Mechanical Production Engineer
Technical, Eletromechanic Technical
E.T.E Getúlio Vargas
FAQ
Frequently asked questions about Erik Melchor
Quick answers generated from the profile data available on this page.
What company does Erik Melchor work for?
Erik Melchor works for T-Systems Iberia.
What is Erik Melchor's role at T-Systems Iberia?
Erik Melchor is listed as Product Owner at T-Systems Iberia.
What is Erik Melchor's email address?
AeroLeads has found 1 work email signal at @t-systems.com for Erik Melchor at T-Systems Iberia.
Where is Erik Melchor based?
Erik Melchor is based in São Paulo, São Paulo, Brazil while working with T-Systems Iberia.
What companies has Erik Melchor worked for?
Erik Melchor has worked for T-Systems Iberia, T-Systems Do Brasil, Bearingpoint - Csc (Computer Science Corporation), Ibm, and Aspen Procwork.
Who are Erik Melchor's colleagues at T-Systems Iberia?
Erik Melchor's colleagues at T-Systems Iberia include Diego Hilário, Johannes Rohe, Anja Dünow-Pinel, P Sambal, and Alena Moskalenko.
How can I contact Erik Melchor?
You can use AeroLeads to view verified contact signals for Erik Melchor at T-Systems Iberia, including work email, phone, and LinkedIn data when available.
What schools did Erik Melchor attend?
Erik Melchor holds Master Of Business Administration - Mba, Business Agility & Agile Project Management from Fiap.
What skills is Erik Melchor known for?
Erik Melchor is listed with skills including Sap, Sap R/3, Business Process, Sap Erp, Sap Implementation, Erp, Sap Srm, and Business Intelligence.
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