Erik Miller Email & Phone Number

Cincinnati, Ohio, United States

-Co-direct Taft's AI efforts in vetting vendors, talking to practice groups/teams for use cases, providing education, coordinating efforts across various operations groups, and providing regular updates to firm stakeholders about AI, our use of it, and new products/use cases.-Manage vendor contracts, demos, use cases, and more, handling the relationship between the firm and the vendors.-Heavily involved in various legal groups, including ILTA, to gain knowledge for the firm-Work with head of departments in the firm to organize and push forward innovation in the firm-Stay abreast of current products and technology-Use PowerBI to create both internal and external reporting dashboards-Build out complex Smartsheet solutions to help solve problems in the firm, including assignment tracking, hours tracking, project management, real estate deals, and more. Smartsheet guru.-Creating from scratch an internal communication group called #TaftConnects who meets monthly to discuss projects, ask questions, and communicate so we all ensure we can help each other, our attorneys, and clients effectively-Run HighQ collaboration rooms for firm, including contract management sites, annual renewal sites, and litigation tracking. Sites have generated increased revenue for the firm totaling tens of thousands a month.-Champion innovation, particularly for legal assistants, to the staff and attorneys in the firm-Involvement in various committees and task forces to keep abreast of innovation in the office-Interview new hires to discuss things that they do at their old firm/job that we could use here-Integral part in change in the firm, including:-Planning for and inviting hundreds of people to discuss changes to how we save documents in iManage, our DMS-Rolling out Microsoft Teams to the firm with safeguards for use with clients

Cincinnati, Ohio

• Handle all administrative duties for attorneys. Electronic filings include Federal, local/state courts, and bankruptcy cases. Primary focus on litigation cases, but also work in real estate/construction fields as well.• Work directly with clients to ensure best services are being provided, including phone/zoom calls, emails, and running shared client/attorney data sites.• Handle billing invoices, reimbursements, and any other accounting needs.• Ensure that our electronic database is up to date.• Head of the Sustainability committee: o Focus on going paperless and being more efficient at the workplace o Gone through over 4,500 paper files and scanned them/eliminated them personally, as well as working with a group to eliminate over 5,000 boxes of paper office wide. We are continuing to scan and eliminate more paper everyday o Research and write office guidelines for electronic scanning, document saving, paper files, and naming conventions to save over 26,000 hours office-wider per year spent searching for documents. o Our document elimination has saved the firm over $2,000 a year already, and we’re only about 7% of the way done• Innovation Taskforce: o Member of the Innovation Taskforce, a multi-department and multi-role group assembled to look at various ways to increase technology innovation in the office. We have monthly team meetings and various smaller meetings more frequently. o Prepared and made presentation to firm-wide leadership regarding proposed new program to share all electronic files with clients and eliminate most paper in the office while doing so. o Assembled and run a HighQ site for a multi-million dollar client of the firm to provide the client up to date information on all cases handled by the firm and provided an open communication platform/repository for all important documents in their cases.

Burr Ridge, Il

• Evaluate department procedure to ensure that everything we do promotes our company as the leading foreclosure law firm in Illinois and one of the leading firms in the United States. Suggest and help implement changes to increase efficiency, client relationships, and decrease costs.• Work in building interdepartmental relationships so that everyone is on the same page at each step of the case and that any issues or concerns are addressed swiftly and promptly.• Negotiate fees and costs with the clients, including discussing any client concerns, closing deals, and billing the clients the fees and costs we discussed. • Build relationships of trust with clients by keeping them updated with the status of their cases, requesting information from the clients, and addressing any client concerns accurately and promptly.• Streamlined the foreclosure process for the entire office.• Assist in evaluating new files that come from other firms to determine the details of the case and if the case is worth taking or if we should refer the client to someone else. • Support attorneys to prepare notices, court documents, and schedule court hearings. • Manage financial arrangements, original documents, and other sensitive information. • Trained new staff members in department procedure and work as a mentor for them after the training process is complete.• Law office team member of the month in October 2014.• Handle between 400-500 different cases a week and ensure that each case is moving ahead as efficiently as possible.• Work closely with 4 different attorneys to ensure that someone is appearing at court each day, that any pleadings filed by the defendants are reviewed swiftly, and keep the attorneys updated on when pleadings are due so we file on time.

Burr Ridge, Illinois

Prepare affidavits for clients for court, ensuring that all the correct documentation is attached to the affidavit such as the note, mortgage, payment history, and any other required documents. Ensure that the numbers the client gives us are correct and match what we have, and ensure that all the information in the affidavit is correct. Submit the affidavits to the clients and make any revisions that they deem necessary for specific cases or files. Work closely with attorneys to prepare notices for court hearings, prepare documents for court, and schedule hearings with the court. Update clients with information regarding their cases, request additional information from clients, and answer any questions the clients have. Handle financial details, original documents, and other sensitive information.

Burr Ridge, Illinois

Work closely with attorneys to prepare notices for court hearings, prepare documents for court, and schedule hearings with the court. Update clients with information regarding their cases, request additional information from clients, and answer any questions the clients have. Handle financial details, original documents, and other sensitive information.

Burr Ridge, Il

Preparing notices for judgment, ensuring the calender's for different attorney's are full and feasible, and looking at all pertinent information for cases to determine what, if anything, we need to continue with the case.

• Stocked store shelves and displays, coordinated schedules and customer interactions with grocery store managers. • Established and maintained a good rapport with managers and employees.• Worked with store managers and employees to increase brand recognition, sales, and product placement.• Traveled to multiple stores each day.

• Qualified clients over the phone for eCommerce coaching and mentoring programs. • Captured confidential customer data, including personal, financial, and credit card information.

• Assisted teachers and special needs children, supervised speech therapy and recess.

225 N. Naperville Road, Bolingbrook, Il 60490

• Managed 20 cashiers and coordinated schedules, ran guest services desk, provided change for cashiers.

Greater Chicago Area

Input sales reports into mainframe. Assisted in packing/moving office. Contacted customer database with leads and other information. Worked mail room.

Master'S, Liberal Arts And Sciences/Liberal Studies

Activities and Societies: None

B.S., History

Activities and Societies: None