Erik Moeller

Erik Moeller Email and Phone Number

Information Technology System Administrator @ Spokane Colleges
Spokane, WA, US
Erik Moeller's Location
Spokane, Washington, United States, United States
Erik Moeller's Contact Details

Erik Moeller personal email

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Erik Moeller phone numbers

About Erik Moeller

Accomplished information technology professional with 27+ years of experience in management, project management, systems support, customer technical support, customer instructional training, software development, systems analysis and design, and consulting in the education, software, and financial services industries.Specialties: Leadership, network client design and support; project management; technical analysis; instructional training; customer technical support

Erik Moeller's Current Company Details
Spokane Colleges

Spokane Colleges

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Information Technology System Administrator
Spokane, WA, US
Erik Moeller Work Experience Details
  • Spokane Colleges
    Information Technology System Administrator
    Spokane Colleges
    Spokane, Wa, Us
  • Community Colleges Of Spokane
    Information Technology System Administrator
    Community Colleges Of Spokane Oct 2022 - Present
    Spokane, Washington, United States
  • Community Colleges Of Spokane
    Information Technology Project Manager
    Community Colleges Of Spokane Oct 2019 - Sep 2022
    Spokane, Washington, United States
  • Community Colleges Of Spokane
    Information Technology Specialist
    Community Colleges Of Spokane Sep 2011 - Sep 2019
    Spokane, Washington Area
    Manage and organize projects relating to various aspects of network client technology implementationsPerform district-wide 2nd and 3rd level troubleshooting, problem solving, analysis, and consultation relating to technology procurement, administration, and support for network client devices, accounts, software, and connectivityLed and scheduled migrations of over 1550 employee user accounts as part of an Active Directory consolidation project designed to merge five separate domains into one combined domain. Migrations completed almost (6) weeks ahead of schedule for this year-long project.Executed client-side inventory analysis and 5-year rotation planning for over 5500 workstations and laptopsContributed to the CCS Desktop Engineering Team, which is primarily responsible for network client design, deployment, standardization, and automation with System Center Configuration Manager as the primary toolDeveloped training materials and provided instruction to faculty and staff in Microsoft Office, Angel learning platform, Camtasia, and other various technologies beneficial to student instructionLed a team of 2nd level technicians in all non-managerial aspects of client-side information technology deployment and support, including distribution of ticket-related workload and dispatch oversightManaged work study students supporting SFCC’s largest student computer labOrganized, archived, authored, re-designed, and enhanced the CCS HelpDesk website contentLed a website redesign with a team of faculty members for the Faculty Development Committee’s website
  • Next It
    Natural Language Model Supervisor
    Next It Feb 2011 - Sep 2011
    Spokane, Washington Area
    Managed a team of Natural Language Model Developers and Technicians who designed and built human emulation software to create virtual experts for our clientsDirected software development lifecycle and oversaw delivery to clients including Amazon.com, AT&T, and Shaw CommunicationsImplemented strategic planning for ongoing software design, build, and delivery improvements in consultation with the Information Architecture teamCreated and maintained best practices guidelines and procedures to ensure newer employees had step-by-step instructions specific to their assigned projectPerformed Natural Language Model Developer duties in addition to supervisory and leadership duties
  • Next It
    Natural Language Model Developer
    Next It Apr 2008 - Feb 2011
    Spokane, Washington Area
    Designed, built, and delivered human emulation software for clients, which enabled customers to ask natural language questions and receive relevant, content-specific answersAnalyzed end-user input and client data to design and develop software solutions customized for the client’s vision and business driversUsed automated tools to create/enhance presentation of client's knowledge basePerformed recurring revision and testing to ensure adherence to best practice standards
  • Indymac Bank
    Mortgage Advisor
    Indymac Bank Aug 2007 - Apr 2008
    Spokane, Washington Area
    Originated mortgage loans, primarily residential.Educated borrowers on their lending options and assisted them in choosing the product that best met their needs.
  • American Home Mortgage
    Mortgage Advisor
    American Home Mortgage Jan 2006 - Aug 2007
    Spokane, Washington Area
    Originated mortgage loans, primarily residential.Educated borrowers on their lending options and assisted them in choosing the product that best met their needs.
  • Progressive Lending, Llc
    Mortgage Advisor
    Progressive Lending, Llc Jun 2005 - Jan 2006
    Spokane, Washington Area
    Originated mortgage loans, primarily residential.Educated borrowers on their lending options and assisted them in choosing the product that best met their needs.
  • Ag Edwards
    Financial Consultant
    Ag Edwards Mar 2004 - Jun 2005
    Spokane, Washington Area
    Earned National Association of Securities Dealers (NASD) Series 7 & Series 66 licensesPrepared comprehensive financial plans for clientsEducated and advised clients on investment plans to reach their financial goals and objectives
  • Safeco Insurance Company
    Sr. It Analyst
    Safeco Insurance Company Apr 2001 - Dec 2003
    Spokane, Washington Area
    Designed, managed, and documented standardized MS software configurations for corporate-wide deployments through software imaging and automated network management systems. MS software and tool responsibilities included: Windows, Office, Internet Explorer, NetMeeting, Visio Viewer and Group Policies. MS software responsibilities deployed to a corporate subset included: Visio and Project.Analyzed and managed risks of MS Security Bulletins relating to workstation security. Submitted work orders for corporate-wide patch deployment with priorities and timelines corresponding to perceived risk.Managed corporate-wide software licensing agreements with Microsoft and consulted on employee questions regarding such contracts. Assisted in renewal negotiations with Microsoft which reduced yearly expenses by over $500,000Managed corporate-wide migration to Internet Explorer 5.5 for over 12,000 workstationsFacilitated a corporate standard security configuration for Internet Explorer
  • Safeco Life Insurance Company
    Systems Analyst
    Safeco Life Insurance Company Sep 2000 - Mar 2001
    Redmond, Wa
    Acted as a liaison for Safeco Life & Investments Company during corporate-wide Windows 2000 Technical Infrastructure project, which completed on-time and under budgetLed a team that authored a Managed Client Technical Blueprint, which thoroughly documented configurations, requirements, best practices, and test results for all components of a software image utilized during a corporate-wide Windows 2000 migrationLed requirements gathering team for Windows 2000 Technical Infrastructure project
  • Safeco Life Insurance Company
    Systems Manager
    Safeco Life Insurance Company Mar 1999 - Sep 2000
    Redmond, Wa
    Managed a dynamic team of System Analysts, Technical Analysts, and Programmer/Analysts Mentored employees in project management, customer service, and implementation of development plansApproved, budgeted, and monitored team expenses from a yearly budget of over $600,000
  • Safeco Life Insurance Company
    Project Manager
    Safeco Life Insurance Company Jan 1998 - Mar 1999
    Redmond, Wa
    Organized and coordinated analysis, coding, testing, and communication for all PC applications developed within financial business and system departments to ensure Y2K compliancePlanned and managed research to automate electronic distribution of client data to agencies and third party administrators, including needs analysis studies with Retirement Services’ most influential agency baseFacilitated company-wide communication of electronic data interchange (EDI) status and directionAuthored an option study for upper management resulting in implementation of a system to provide electronic year-end client information to third party administrators and acceptance of a long-term plan for electronic client data distribution to agencies
  • Safeco Life Insurance Company
    Technical Analyst Lead
    Safeco Life Insurance Company Jan 1996 - Dec 1997
    Redmond, Wa
    Created and maintained PC budget and needs analysis for upper managementPlanned and executed large scale PC software installations, including an on-time, under budget, eighteen month Windows 95 migration effort for Retirement Services departmentMentored and led PC support team membersTrained employees in various PC software applicationsPerformed PC troubleshooting and support, including ordering and staging PC hardware and software
  • Safeco Life Insurance Company
    Programmer/Analyst
    Safeco Life Insurance Company Jan 1993 - Dec 1995
    Redmond, Wa
    Performed scheduling analysis on large mainframe COBOL systemEnhanced and maintained JCL and COBOL codeProvided technical support for business analystsSupported production batch cycle during off hours

Erik Moeller Skills

Visio Sdlc Business Analysis Sharepoint Process Improvement Analysis Project Management Management Network Administration Leadership Vendor Management Network Security Desktop Support Management Software Documentation Microsoft Office Team Leadership Customer Service Requirements Analysis Access

Erik Moeller Education Details

Frequently Asked Questions about Erik Moeller

What company does Erik Moeller work for?

Erik Moeller works for Spokane Colleges

What is Erik Moeller's role at the current company?

Erik Moeller's current role is Information Technology System Administrator.

What is Erik Moeller's email address?

Erik Moeller's email address is er****@****own.net

What is Erik Moeller's direct phone number?

Erik Moeller's direct phone number is +150953*****

What schools did Erik Moeller attend?

Erik Moeller attended University Of Idaho, Carnegie Mellon University, Shadle Park High School.

What skills is Erik Moeller known for?

Erik Moeller has skills like Visio, Sdlc, Business Analysis, Sharepoint, Process Improvement, Analysis, Project Management, Management, Network Administration, Leadership, Vendor Management, Network Security.

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